STARTEK
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    STARTEK
    (445 reviews)
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    Company Reviews

    Working at STARTEK

    3.8445 ratings in total
    5
    183
    4
    115
    3
    64
    2
    32
    1
    51
    85%
    Rate salary as high or average
    73%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(445 ratings)
    Career development
    3.7(445 ratings)
    Benefits & perks
    3.3(445 ratings)
    Management
    3.1(445 ratings)
    Working environment
    3.9(445 ratings)
    Diversity & equal opportunity
    4.2(52 ratings)
    Ratings for STARTEK are shared as-is from employees in line with our community guidelines

    reviews

    Showing 9 reviews for Selangor
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    5.0
    Telesales
    Jun 2023
    Selangor1 to 2 years in the role, current employee
    Fun place to work for young people
    The good thingsFun place to work in and the people are really nicee! I got to make friends with people from different places and it's just fun. the office is pretty nice for young people like me as well with the gaming room and all. oh and it is near the public transport which is like a plus for me!
    The challengesLots to learn so if you dont know how to manage your time it might be overwhelming but overall it is ok.
    5.0
    customer support
    Jun 2023
    Selangor3 to 4 years in the role, former employee
    Nice people and fun place
    The good thingsthey are all nice people and the environment is fun to work in. i got to meet a lot of people and the office is good.
    The challengesangry clients not easy to manage. can be busy but rewarding
    5.0
    Recruiter
    Jun 2023
    Selangor5 to 6 years in the role, current employee
    A good workplace where gen-z would loves it
    The good thingsGood working space where employees are allowed to visit the latest gaming room for a short rest.
    The challengesTo keep up with the tight working time and maintain the KPI.
    5.0
    Customer service
    Jun 2023
    Selangor5 to 6 years in the role, current employee
    Good working experince!
    The good thingsFriendly and helpful colleagues always lend a helping hand in supporting me whenever I need their help.
    The challengesNeed to adapt on the different working shifts.
    5.0
    Customer service agent
    Dec 2022
    Selangor3 to 4 years in the role, current employee
    Good working environment
    The good thingsGood working environment My team members are reliable We always work helping, supporting and respecting each other Also I am satisfied salary, allowance and leave system Feel fulfilled both work and personal time
    The challengesSometimes It's difficult to take a long holiday
    5.0
    Call centre agent
    Dec 2022
    Selangor7 to 8 years in the role, current employee
    Great oppurtunity to be part of this company
    The good thingsThe environment of is very good, The company always open oppurtunity of career develpoment for every staff.
    The challengesall staff here very good as team work to overcome the challange
    1.0
    Customer service officer
    Jun 2022
    SelangorLess than 1 year in the role, former employee
    Bad. Management bad. Always have pc issue. Really hard to ask help from TL. Nonsense rule. nonsense management. Lack of information especially regarding any promotion. their apps is the worst. Need to make a payback for going to toilet. If you want to learn new things and get new experience, here is not the place. You will learn something but more for you to survive only. Nonsense QA requirements.
    The good thingsMet good friends and some senior are actually really helpful. Sometimes there are customers that really appreciate your help and make your day.
    The challengesI cannot emphasize enough how bad is the management is. There's no really any benefit that you can enjoy if you're a contract staff only.
    5 people found this helpful
    1.0
    Customer service executive
    May 2022
    SelangorLess than 1 year in the role, current employee
    Good people but terrible workplace practices
    The good thingsNot much apart from experience and helpful trainers and senior agents within the floor. Work during training period is alright, but after training things different. Good for speaking and softskills development other than that not much good stuff to say.
    The challengesManagement is slow when they made last minute changes within the schedules, and contact us last minute after our shift has started. Work/schedule related intranet is not accessible outside office Office equipment/software is unreliable Have to payback time for toilet breaks
    3 people found this helpful
    2.0
    Customer Service Executive
    May 2022
    SelangorLess than 1 year in the role, current employee
    To improve your speaking& soft skills nothing else
    The good thingsThe job does provide opportunity to improve your attentiveness as you have to listen and understands caller's inquiry Have to be able to handle different types of inquiries and people with different emotions and accents during calls
    The challengesWork practices is terrible where you have to payback for time u spent in between bathroom breaks Salary declaration isn't clear during induction period
    2 people found this helpful
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