Sun Life
    (47 reviews)

    Company Reviews

    Working at Sun Life

    3.847 ratings in total
    5
    20
    4
    11
    3
    7
    2
    4
    1
    5
    87%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(47 ratings)
    Career development
    3.5(47 ratings)
    Benefits & perks
    3.8(47 ratings)
    Management
    3.6(47 ratings)
    Working environment
    3.8(47 ratings)
    Diversity & equal opportunity
    3.8(5 ratings)
    Ratings for Sun Life are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 47 reviews sorted by most recent
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    5.0
    Produc and Pricing Intern
    Mar 2026
    Chow Kit Kuala LumpurLess than 1 year in the role, former employee
    A great learning experience with supportive people and room for better structure.
    The good thingsSupportive colleagues and a positive working environment made it easy to learn, while I gained valuable hands-on experience and exposure to real tasks in the industry.
    The challengesSome tasks lacked clear guidance at times, and there could be more structured training or better communication to help interns adapt faster.
    4.0
    Helpdesk Support Engineer
    May 2025
    Kuala Lumpur City Centre Kuala Lumpur5 to 6 years in the role, current employee
    salary issue but can gain experience
    The good thingsBenefit : medical cover insurance and allowance
    The challengesCan work on pressure
    5.0
    Customer Retention Specialist
    Feb 2025
    Kuala Lumpur City Centre Kuala Lumpur11 to 12 years in the role, current employee
    I thrive in a dynamic, cross-functional environment where I collaborate across teams to tackle challenges, drive alignment, and foster a culture of teamwork and innovation.
    The good thingsThe environment and team work
    The challengesdepending on situation.
    1 person found this helpful
    4.0
    Claims Administrator
    Dec 2024
    Kuala Lumpur City Centre Kuala Lumpur5 to 6 years in the role, former employee
    My experience, I know that benefit insurance and what is a insurance
    The good thingsCompany have a lot give the benefit and also have a event evey month
    The challengesThe challenges is to facing toxic people
    5.0
    Internship
    Mar 2024
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    great to retire here. for someone who are looking for work life balance, here it is. but it depends on your department. thank you brighter academy (lvl 9) for this wonderful experience.
    The good things- friendly and supportive colleagues - healthy culture - work life balance - good boss
    The challengesif you're an intern here, you have the chance to be absorbed into permanent role based on your performance and department needs. but do not put high expectations as well.
    4 people found this helpful
    5.0
    Organizational development
    Nov 2023
    Kuala LumpurLess than 1 year in the role, former employee
    Memorable and full of learning opportunities
    The good thingsFriendly working environment and exciting events happening on a monthly basis.
    The challengesThere is not much to complain about when I was doing my internship at SLMA Personally for me, it was mainly just the commute from my home to work.
    5.0
    Executive
    Oct 2023
    Kuala Lumpur1 to 2 years in the role, current employee
    Superb working place.
    The good thingsLow power distance Smart casual attire Fun and healthy environment multi-racial company Satisfying employee benefits
    The challengesAs usual to meet the department goal. But it is a good way to push us too find more experience
    5.0
    Design graphic
    Aug 2023
    Chow Kit Kuala LumpurLess than 1 year in the role, former employee
    Sun Life Malaysia are give oppurtunity to student to explore and learn about work in the work fast paced culture .
    The good thingsThe give more experiences about real job
    The challengesWork pace are the most wonderful challenges in the company
    4.0
    Team leader
    Apr 2023
    5 to 6 years in the role, former employee
    Manage to delivery sales target by company
    The good thingsNew environment..enhance working life balance
    The challengesComission not satisfied
    5.0
    Customer service executive
    Oct 2022
    Im happy working here
    The good thingsWith a good environment & with a great management
    The challengesHow we handling client in many perpective ways
    1.0
    Analyst
    Aug 2022
    Do not waste your time applying this co
    The good thingsNot applicable. Based on the application and interview experience, you can expect a very unprofessional team.
    The challengesPlease do not waste ur time applying jobs at this co whether at jobstreet or someone in the company approach you at linkedin. They obviously do not know what they want and just want to waste candidates time ie the recruiter will contact you 5 months after interview asking if you still interested.
    3 people found this helpful
    3.0
    Senior Executive
    May 2022
    3 to 4 years in the role, current employee
    Perks are good, salary may be competitive but not necessarily, opportunities for career development are not clear
    The good thingsEmployee engagements - a lot of events. Birthday leave, PH replacement leaves, early release before festivities. Other benefits are relatively okay. Near public transportation. Located at Jalan TAR - a lot of good eateries, nearby SOGO, Mara, Chow Kit.
    The challengesSlow career movement. Salary may not be that competitive. Some departments may not be that diverse.
    1 person found this helpful
    1.0
    ACCOUNT RELATIONSHIP MANAGER
    Feb 2022
    Kota Kinabalu SabahLess than 1 year in the role, former employee
    Not recommended workplace
    The good thingsNOTHING GOOD TO SHARE
    The challengesMANAGEMENT IS NOT SUPPORTIVE, VERY BAD IMPRESSION OF THIS COMPANY, NOT RECOMMENDED, PLEASE CONSIDER PROPERLY BEFORE JOINING.
    2 people found this helpful
    1.0
    AccRM
    Aug 2021
    Bad company working environment relationship
    The good thingsThere is not good thing to share about this company.
    The challengesThis company working environment relationship is very bad, for KK, not recommend to join in for Sabah.
    5.0
    Executive
    Feb 2021
    Good environment & bonus
    The good thingsenvironment & benefit provided is better from the average market
    The challengeslocation is not very center to the city
    5.0
    BDM
    Dec 2020
    9 to 10 years in the role
    Awesome workplace. Great environment and leaders. Strong bonding between staffs
    The good thingsGreat leadership. good team work and bonding among staffs
    The challengesaverage salary and less career move in terms of position at outstation branches
    5.0
    Operations
    Jun 2020
    3 to 4 years in the role, current employee
    Here is the place where you can enjoy work life balance
    The good thingsGood salary, good place to learn new things. Department will encourage you to do project. Free training and certificate sponsorship. every Half quarter, HR will revise benefit to the staff. really impress
    The challengestoo many old workers which don not prefer enhancement in the process. slow approval.
    1 person found this helpful
    2.0
    Executive
    May 2020
    Not a good company for self & career growth
    The good thingsDue to the all the stress, politics, favoritsm that you have to endure...you will grow to be a stronger person...on the bright side.
    The challengesToo much favoritsm...credits & recognition does not goes to those well deserving, due to favoritsm and politics.
    2 people found this helpful
    1.0
    management
    Jan 2020
    Kuala Lumpur1 to 2 years in the role, former employee
    MNC it is not....
    The good thingsThe people are good, helpful and nice.
    The challengesLack of strategy and direction. Poor leadership. Unable to articulate product strategy leading to poor market positioning. Poor sales strategy targeting wrong market segment leading to high customer attrition. Poor leadership in grooming and retaining good employees. Too much nepotism.
    5 people found this helpful
    5.0
    HR intern
    Dec 2019
    Less than 1 year in the role, former employee
    Great
    The good thingsThe environment. The opportunities to involve in training and event. The work flexibility is great.
    The challengesI enjoy every single thing in the company
    4.0
    Data entry
    Dec 2019
    Less than 1 year in the role, former employee
    i am so grateful that i have an opportunity working in sunlife company.
    The good thingsi have learn a lot of things from there. The people who are working there was very friendly and very helpful.
    The challengesfirst time when im working i find it very hard to remember the steps of doing the data entry but as the time goes by, i can already follow all the steps.
    2.0
    Agency Distribution
    Jun 2019
    Less than 1 year in the role, current employee
    Bakward office
    The good thingsGood bonus. That's about it really!
    The challengesEverything. From the backward office and IT infrastructure, to a very 90's office interior. Really hope the CEO to take effort to invest on the office building and technology!
    1 person found this helpful
    5.0
    Conservation
    May 2019
    1 to 2 years in the role, current employee
    You can learn so many things
    The good thingsVery concerns about employee health , since they always giving us healty snacks every month
    The challengesNeed to master all the company’s products
    4.0
    Organizational development
    May 2019
    Less than 1 year in the role, former employee
    Flexibility
    The good thingsMy supervisor taught me about work etiquette, the secrets of using Microsoft Excel that will helped me for my career in the future. Besides that, my office mates showed me the ropes on how to deal certain situation such as dealing with clients, what should I react on negative things happen to us and more. Plus, my supervisor believes in my ability to conduct certain tasks alone. My entire experience working there has made me become independent.
    The challengesWorks that needed to be done fast and done right. Perhaps a little more guidance and closure with the interns would be nice. The lack of guidance sometimes made me do a mistake. You work as a workman, not as an intern. I could say its a good thing because we need to have training that could make us flexible.
    5.0
    Head, Agency Training and Development
    Apr 2019
    I have more than 20 experience in Takaful and Insurance industry.
    The good thingsThe working environment is good and the people are warm and helpful.
    The challengesEnjoy the transparency, teamwork and support from colleague and peers.
    3.0
    Investment operations
    Mar 2019
    3 to 4 years in the role, former employee
    Great environment, fun place to work
    The good thingsGreat teamwork and supportive colleagues, full of fun activities and employees engagement. Stress-fun environment well balanced. Encourage on speaking-up, expressing ideas and opinions. Good culture on teaching/learning and knowledge sharing. Management is good at taking care of employees welfare and creating good working environment.
    The challengesToo focused on specific job scope, not much exposure on other areas, not for people who likes challenge but good for those who likes to be comfortable.
    1 person found this helpful
    3.0
    Agency distribution manager
    Mar 2019
    Less than 1 year in the role, current employee
    Pushy management
    The good thingsNo work life balance. Colleagues dont respect after office time.
    The challengesRun down building. Backward technology. Nothing impressive. All about pressing you until the last drop.
    3 people found this helpful
    4.0
    Finance senior executive
    Aug 2018
    9 to 10 years in the role, current employee
    Good experience
    The good thingsWe've become problem solver
    The challengesthe job rotation should apply to all staff
    5.0
    Customer service
    Jun 2018
    Enjoy
    The good thingsGood environment
    The challengesPatient
    2.0
    financial planning manager
    Mar 2018
    1 to 2 years in the role, current employee
    benefits are good but low pay
    The good thingsA good team members
    The challengesThe superior and bosses are not encourage your involvement in giving channel of ideas and you can not get invovles in the clients related issue.
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