Sunway Medical Centre
    (115 reviews)

    Company Reviews

    Working at Sunway Medical Centre

    3.9115 ratings in total
    5
    48
    4
    28
    3
    22
    2
    8
    1
    9
    87%
    Rate salary as high or average
    77%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(115 ratings)
    Career development
    3.6(115 ratings)
    Benefits & perks
    3.9(115 ratings)
    Management
    3.3(115 ratings)
    Working environment
    3.6(115 ratings)
    Diversity & equal opportunity
    2.5(13 ratings)
    Ratings for Sunway Medical Centre are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Executive
    Apr 2026
    Seberang Jaya PenangLess than 1 year in the role, former employee
    Health and mental health were affected and resign even without any back up plan. How bad it is.
    The good thingsNONE. Nothing are good there except can get staff discount at O brien and medical coverage
    The challengesToxic working environment. Messy organization and a very poor leadership and management from the Head and management. No team works. Favoritism is the practice; the one can do work were slump by all unnecessary job scope but the non performing is the one got promoted. No career development. High offer that are not worth at all because basically you must work more than the working hours . HOD not functioning at all even one to one session made. Indecisive and no direction. Basically you got lost from the moment you enter the premise on day one and HR there, I would say what are they doing as none of them work like professional and doubting their expertise and competency to take care of staffs benefit. Messy to the max!
    4 people found this helpful
    2.0
    Clinical Research
    Mar 2026
    Bandar Sunway Selangor2 to 3 years in the role, former employee
    Good leadership develops people; poor leadership drains even the best talent.
    The good thingsYou can learn a great deal when guided by a strong mentor and leader.
    The challengesExperiences may vary depending on the department. In some areas, workplace dynamics appear to be influenced by internal politics, where alignment with leadership can play a role in career progression. At times, promotions may not fully reflect individual competency or performance. There has also been a relatively high turnover rate (estimated at 20–30% annually), particularly following bonus periods. Prospective candidates may wish to be mindful of the work environment and ensure they are prepared for its challenges. Maintaining professionalism and discretion in workplace interactions is advisable.
    1 person found this helpful
    1.0
    Human Resources Executive
    Mar 2026
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    TOXIC AND JUST VERY HORRIBLE. No one should go through that.
    The good thingsNone honestly none, people will say the benefits but benefits isn't worth it with that amount of stress.
    The challengesThe work flow is horrible absolutely horrible, the staff that works there...most of them are like toxic, looks like they are helping you but they ain't...if you are new just be careful of two faces colleagues...they even can openly behave like animals Infront of patients and still they are kept there and not fired. Not just your physical health will be in harm but your mental health and wellbeing too. POLITICS environment just like what all the other reviewer said and FAVOURITISM. Just very TOXIC in general.
    4 people found this helpful
    5.0
    Telephone Operator
    Dec 2025
    Bandar Sunway SelangorLess than 1 year in the role, former employee
    Best work experience in my entire life. My life was balanced between work and personal time.
    The good thingsBest management side and boss also team leader.
    The challengesHigh volume incoming calls.
    1 person found this helpful
    1.0
    Executive
    May 2025
    Bandar Sunway Selangor4 to 5 years in the role, former employee
    If you thrive in a strict, high pressure environment, this role may be a fit. However, those seeking flexibility or better work life integration might find it challenging.
    The good thingsThe only positive aspect was the contractual bonus
    The challengesChallenges I faced: 1. Uncompensated overtime – Expected as part of 'performance.' 2. Pay disparity – Significant gaps between employees in similar roles. 3. Management culture – Even well-intentioned leaders struggled to improve conditions due to top-down policies.
    14 people found this helpful
    3.0
    Clinic Assistant
    May 2025
    Subang Jaya SelangorLess than 1 year in the role, current employee
    I just do my work, thats it.
    The good thingsLucky me found a very kind doctor and good friends at the dept.
    The challengesNot much to say, high salary and more benefits is more focus for executive level only. For non executive level is not like you hear from the rumors. The manager also not fair to the staff and doesn't care about the staff.
    7 people found this helpful
    5.0
    Cashier
    Apr 2025
    Selayang SelangorLess than 1 year in the role, former employee
    want to find more experience
    The good thingsgain a lot of work experience
    The challengesgot a coworker who wasn't okay
    1.0
    Radiographer
    Mar 2025
    Subang Jaya Selangor1 to 2 years in the role, former employee
    TOXIC PEOPLE AND TOXIC ENVIRONMENT
    The good thingsCan polish your skills because patient more than 100 per day
    The challengesToxic and rude seniors. Toxic vibe, culture, environment.
    14 people found this helpful
    4.0
    Senior Medical Assistant I
    Oct 2024
    Seberang Jaya PenangLess than 1 year in the role, current employee
    I enjoyed working in Sunway Medical Centre Penang because of good working environment and good superior.
    The good thingsHave a nice and good superior
    The challengesTo manage old staff and communicate with them
    2 people found this helpful
    2.0
    Clinical Research Assistant
    Jun 2024
    Bandar Sunway SelangorLess than 1 year in the role, current employee
    Can gain lots of experience but the working environment is less flavourable for mental health with restrictions in career development
    The good thingsThe newbies can gain experience easily
    The challengesPolitics are all over, lacking of team spirit, minimal to none work-life balance as need to work overtime most of the time (no OT claims), don't have time to go for training as there's no backup employees, lacking of financial support for career development
    9 people found this helpful
    3.0
    Radiographer
    May 2024
    Subang Jaya SelangorLess than 1 year in the role, former employee
    Good for career growth but with own expenses.
    The good thingsCareer development and staff privileges.
    The challengesNo work-life balance. Mentally and physically challenging.
    6 people found this helpful
    1.0
    Executive
    Mar 2024
    Bandar Sunway SelangorLess than 1 year in the role, former employee
    Nightmare and totally no enjoy
    The good thingsIf u can beat and work until get bonus
    The challengesA lot. No direction to show. Staff and leader attitude. Too much politics
    16 people found this helpful
    3.0
    Staff Nurse
    Dec 2023
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Too high stress workload, no rest in between, straight working more than 7 days, sometimes, in that "working more than 7 days without rest" have double shift.
    The good thingsThe good things are: 1) High Salary 2) Future Career Opportunities/Post Basic/In-House Training
    The challenges1) High Stress Workload 2) No work life balance 3) Not worth the salary
    12 people found this helpful
    4.0
    Staff nurse
    Sep 2023
    Easy application, High pay.
    The good thingsMost of the doctors and customer are Chinese.
    The challengesTo improve patient safety
    3 people found this helpful
    4.0
    Senior radiation therapist
    Sep 2023
    Medical Centre equipped with latest technologies
    The good thingsAble to handle and manage the latest and sophisticated modalities thus enhance our skill and experience. Great benefit to staff
    The challenges- lack of manpower thus it hard for the staff the go back home ontime.
    1 person found this helpful
    4.0
    Analyst
    Jul 2023
    Bandar Sunway Selangor7 to 8 years in the role, former employee
    Place to learn how to be mature and stay calm
    The good thingsCompany benefit very Good for executive level but not really for non executive
    The challengesOffice hour staff no difference with shift staff, Office hour staff also need work more then it should be😅
    5 people found this helpful
    5.0
    Supervisor
    May 2023
    5 to 6 years in the role, current employee
    Best hospital and environment
    The good thingsBest working staff best environment best management team best experience with management and Human resources good bonus 2 x .
    The challengesLearn more about hospital management opportunity to explore more good skill and knowledgeable in hospital system
    2 people found this helpful
    2.0
    Executive
    May 2023
    Bandar Sunway Selangor1 to 2 years in the role, current employee
    Great working environment if you're willing to look past the pressure
    The good thingsGreat medical benefits, salary, appealing renumeration, supportive colleagues and comfortable working environment.
    The challengesNo parking lot unless you're a doctor or on the top management, no work-
    6 people found this helpful
    5.0
    Clinic assistant
    Mar 2023
    Bandar Sunway Selangor5 to 6 years in the role, current employee
    Good prospect , good future
    The good thingsA lot of benefits like birthday gift, nurses day gift Family day , outdoor activities at theme park Bonuses , good bosses
    The challengesWork stressful , have to work fast and efficiently
    1 person found this helpful
    5.0
    Medical Record Department
    Nov 2022
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    The environment of work place are good.
    The good thingsStaff friendly and helpful. Many knowledge and experience I got from gere.
    The challengesThere are overload of work but they pay what you deserved to get.
    5 people found this helpful
    4.0
    CS Executive
    Oct 2022
    Bandar Sunway SelangorLess than 1 year in the role, current employee
    Good things are coming
    The good thingsgood pay condusive environment friendly colleagues
    The challengesshift basis even though in customer service field
    5.0
    ICT EMR Coordinator
    Jul 2022
    Bandar Sunway Selangorcurrent employee
    Great and awesome job
    The good thingsEnjoyable and friendly environment in the office!
    The challengesNew things that we never know especially about the IT.
    2.0
    Admin staff
    Jul 2022
    Challenging work in Huge Hospital
    The good thingsTraffic Jam in Sunway Medical Centre, Drink coffee at Starbucks and Coffee Bean. Year end bonus, Special Bonus, No Annual Dinner, Parking own expenses
    The challengesEverything want fast, change decision also fast. Immediate superior always ask your free weekend to fill up with work (it a obligation- No OT). Too stressful handle user, stressful vendor ,too many new system,overload working, nagging immediate superior, too many company requirement, Short man power- One job need to cover whole operation hospital
    5 people found this helpful
    5.0
    Senior staff nurse
    Apr 2022
    5 to 6 years in the role, current employee
    Great learning opportunities
    The good thingsThe workload is average, not too busy and not too boring
    The challengesAt anytime has to be on OT due to staff suddenly get MC or EL. Has to be on call. Certain client is very fussy and demanded
    3.0
    Store
    Mar 2022
    There's pros and cons
    The good thingsGood salary , good benefit , strong fundamental company
    The challengesToo many workloads , 1 person doing a 2 person job . Jobscope is too big
    1.0
    Office assistant
    Mar 2022
    Poor management and stressful
    The good thingsNothing much to say about this company.
    The challengesToo long working hours and always short of staffs!
    5.0
    Manager
    Feb 2022
    5 to 6 years in the role, current employee
    Good working culture with fast-paced environment
    The good thingsGood career advancement and good interdepartmental collaboration
    The challengesNone. I enjoy being a part of a busy team
    1 person found this helpful
    2.0
    Senior staff nurse
    Dec 2021
    7 to 8 years in the role, former employee
    Poor Leadership and Stressful Toxic Environment
    The good thingsStaff discount for F&B A lot of food choices around the hospital Easy accessible with public transport
    The challengesToxic environment Stressful Client is always RIGHT no matter what it is Poor leaders that does not know how to get things done Keep changing management and introduce new policy that make work difficult Low basic with high allowance No work life balance as you are expected to get things done
    5 people found this helpful
    5.0
    Peads
    Nov 2021
    Bandar Sunway Selangor3 to 4 years in the role, current employee
    Happy and safe working enviorement
    The good thingsHelpfull staff Good salary and bonus Enviorement Love my carrier Working hours Safety
    The challengesGossip Not understanding some staffs Work issues Not help each other click Argue
    5.0
    Business controller
    Oct 2021
    3 to 4 years in the role, former employee
    a place to gain knowledge and experienced
    The good thingsfun and nice working environment
    The challengesenjoy and pleasant place to work
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