Conducive and comfortable environment to work in, great place to learn, but with horrible work cultureThe good thingsMajority of staffs are excellent in what they do, including pharmacists and pharm techs. The stress and workload force you out of your comfort zone and you are always learning and developing yourself.
Staff benefits are great and you are not required to work on Sundays and public holidays.
The challengesManagement is unsupportive and thinks they know best when they don't. Always implementing new rules without asking for the team's opinions. Staffs who work from the ground understand the operation and its challenges the best but discussions are rare and always one-sided.
Conflicts are frequent between pharmacy and physicians/nursing team but the management is never on our side, even when we are not wrong.
It is okay to stay on at work longer because it is inevitable to chase after deadlines or handle unforeseen circumstances. But superiors see that as a mere obligation and even expect you to reply their queries after 9pm.
The toxic work culture is what demotivates the staffs, not the workload.