Telecontinent
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    Telecontinent
    (36 reviews)
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    Company Reviews

    Working at Telecontinent

    4.236 ratings in total
    5
    21
    4
    7
    3
    5
    2
    1
    1
    2
    89%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(36 ratings)
    Career development
    3.6(36 ratings)
    Benefits & perks
    3.4(36 ratings)
    Management
    3.5(36 ratings)
    Working environment
    4.1(36 ratings)
    Diversity & equal opportunity
    3.3(3 ratings)
    Ratings for Telecontinent are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 37 reviews sorted by most recent
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    most recent
    4.0
    Customer Service Executive
    Feb 2026
    Kuala Lumpur City Centre Kuala Lumpur2 to 3 years in the role, former employee
    learnt many things throughout my tenure here and managed to gain a lot of valuable skills
    The good thingsFantastic work environment and supportive leaders
    The challengesIncrement wise it is very slow
    4.0
    Quality Assurance Role
    Aug 2025
    Kuala Lumpur City Centre Kuala Lumpur5 to 6 years in the role, former employee
    If can have better choice why here
    The good thingsFix & standard working hour
    The challengesSuperior never look into whether you are capable person
    4.0
    Customer Management Executive
    Feb 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    Overall great. Learn a lot more new skill. Improve efficiency of work scope.
    The good thingsGood management and great colleagues. Office Hour job. Once achieve daily KPI can go back early.
    The challengesWork more efficient and fast.
    3.0
    Customer Relationship Management Executive
    Jan 2024
    Bangsar South Kuala LumpurLess than 1 year in the role, current employee
    friendly environment but KPI is the must
    The good thingsthe working environment is good, colleagues are nice and friendly
    The challengesKPI is hard to maintain, the management force you to achieve KPI though you MC(inclusive of Covid quarantine) and AL for long period. Otherwise, management require you to come over weekend to cover the shortfall. It's fine if you can work without taking AL and MC within the month to achieve your KPI.
    1 person found this helpful
    5.0
    Junior sales executive
    Oct 2023
    Less than 1 year in the role, former employee
    Good environment and supportive collegues
    The good things-Friendly working environment -Responsible Supervisor
    The challenges-Need to hit sales target to earn commision -Must be confident to speak with Customer -Dont put personal emotion during call
    1.0
    Asus
    Aug 2023
    Kuala LumpurLess than 1 year in the role, former employee
    I am very disappointed with the management of this company
    The good thingsNo good things, only huge management problem in this company
    The challengesManagement got a very huge problems, head department always avoid your question and no treat employees like human beings
    5.0
    Customer Service Management
    Jul 2023
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
    The work culture very progressive.
    The good thingsPayment and Salary paid in schedules and teams is very supportives and tolerate.
    The challengesThe Challanging is to reach the performance to master the system management control and programming versus the SLA condition in assisting Clients and Customers.
    5.0
    Customer service
    Apr 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    Its a great project ,
    The good thingsits a great project but have to increase the basic salary. I would to like couple years more if there are improvement on that.
    The challengesi prefer if got increasing basic yearly.
    5.0
    Telesales executive
    Dec 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    fun & sometimes stressful
    The good thingsgood environment to work due to great team & mostly friendly
    The challengesyou need to achieve at least the minimum target that assigned to you on time
    5.0
    Customer service
    Nov 2022
    Bangsar Kuala Lumpur1 to 2 years in the role, current employee
    customer service executive in data entry and call centre
    The good thingsincrease skill of comunication in english and bahasa Melayu
    The challengesthe benefit and also allowance attendance need to be improve
    4.0
    Customer service executive
    Nov 2022
    Kuala LumpurLess than 1 year in the role, current employee
    Good for anyone without prior experience with high mental fortitude
    The good thingsgood working environment, good team leaders, not all but most, and overall no issues in working in contact centre
    The challengesManagement and it's wide variety of customers, also cse need to possess all knowledge and not in any spesific area as an inbound agent
    1.0
    Customer service specialist
    Oct 2022
    Kuala LumpurLess than 1 year in the role, current employee
    very low salary with minimal benefits
    The good thingsoffice hour, non- shift, weekend off
    The challengeslow salary, toxic environment
    5.0
    Customer Management Executive
    Oct 2022
    Bangsar South Kuala LumpurLess than 1 year in the role, former employee
    Excellence environment
    The good thingsIt was fun and a great environment if you are the type who can mingle around. The colleagues are very helpful and ready to teach you the things you do not know.
    The challengesNeed to achieve the target sales, it was not easy but you can do it.
    5.0
    Customer service executive
    Aug 2022
    Kuala LumpurLess than 1 year in the role, current employee
    Wonderful experience and a great Team.
    The good thingsI am under the guidance of a great team with high calibre team leaders and manager. In the short tenure of 2 months I have learnt a lot of new things from this job.
    The challengesChallenges is a very trivial matter. I studied law but doing something that is not related to law. But end of the day, it helps me a lot along the way.
    4.0
    Customer care executive
    Aug 2022
    Subang Jaya SelangorLess than 1 year in the role, current employee
    options available to work according to your experiences and skills
    The good thingsenvironmentally and friendly, quite strait forwards towards communication and understanding.
    The challengesshift works team based on work projects held by the management.
    2.0
    Manager
    Oct 2021
    Kuala Lumpur3 to 4 years in the role, current employee
    No standard guideline in operation, IT and HR control
    The good thingsMD treated all staff very good.
    The challengesStrong politics in the company among the shareholder
    3.0
    Customer service executive (outbound)
    Sep 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    my point of view towards the company
    The good thingscolleagues were friendly and it paid handsomely
    The challengestoo much work load and also not flexible working hours
    3.0
    Customer service
    Apr 2021
    3 to 4 years in the role, current employee
    Feedback on employment here
    The good thingsthere is a proper pantry for taking meal / rest. During off days, will not be disturbed unless urgent.
    The challengescommunication breakdown, overloaded task for 1 individual. No words of encouragement.
    3.0
    Customer service
    Mar 2021
    Bangsar South Kuala Lumpur1 to 2 years in the role, current employee
    good for starter who wanted to acquired and gain knowledge
    The good thingsnew thing, new skills
    The challengespoor management from bpo and client as well
    5.0
    Sales executives
    Sep 2020
    1 to 2 years in the role, former employee
    Challenge working with Singaporean customer
    The good thingsGood environment and good collages'
    The challengesDaily sales targeted
    5.0
    Team Leader
    Feb 2020
    Less than 1 year in the role, current employee
    Good environment and good Management
    The good thingsTeamwork & fast action from management side
    The challengesAll workplace has their own challenge. It's depends how you handle it
    4.0
    Team leader
    Aug 2019
    3 to 4 years in the role, former employee
    Learning a lot of different things from here that I've never touched before.
    The good thingsHigher management is very helpful. Besides, there has numerous of projects/department for employee to opt in to develop their career path.
    The challengesLack of interaction among colleagues. Company has lack of concern about team building and compliments given for those deserved employees.
    1 person found this helpful
    5.0
    Telemarketing
    Jul 2019
    1 to 2 years in the role, former employee
    Can make sales
    The good thingsMake good team buildings
    The challengesGet new experience
    5.0
    Customer management executive
    Apr 2019
    Best team ever
    The good thingsBest team ever
    The challengesneed to handle fassi customer
    5.0
    Customer service executive
    Nov 2018
    Less than 1 year in the role, former employee
    A very nice company.
    The good thingsThey have a good working environment and good management as well , and the leaders are very responsible. So far so good, they also did very well and the benefits for the employees is good too, and I like it.
    The challengesSo far so good.
    4.0
    Indoor sales executive
    Oct 2018
    1 to 2 years in the role, former employee
    Reliable environment
    The good thingsThe friendlier college, responsible leader and management, profitable and relaxing environment.
    The challengesTarget per monthly and change of product each 6 month
    2 people found this helpful
    4.0
    Customer service
    Aug 2018
    1 to 2 years in the role, former employee
    Boss is nice and friendly
    The good thingsCompany benefits quite good
    The challengesFacing alot different kind of ppl, need to be very patient
    5.0
    Assistant Team Leader
    Jul 2018
    1 to 2 years in the role, current employee
    ENERGETIC WORKING ENVIRONMENT
    The good thingsgood leaders, energetic environment, friendly colleague get more opportunity to know about different project
    The challengesnot much challenges
    5.0
    Telemarketer
    Dec 2017
    1 to 2 years in the role, former employee
    Good communication
    The good thingsLearning to communicate and how to dealing customers
    The challengesNeed more patient to dealing with customers
    1 person found this helpful
    5.0
    customer management executive
    Jul 2017
    Fun
    The good thingsGreat staffs, motivational team!
    The challengesHit personal sales and team target, have to stay back if unable to do so.
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