Texas Chicken
    (40 reviews)

    Company Reviews

    Working at Texas Chicken

    3.940 ratings in total
    5
    13
    4
    18
    3
    4
    2
    2
    1
    3
    88%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(39 ratings)
    Career development
    3.7(39 ratings)
    Benefits & perks
    3.5(39 ratings)
    Management
    3.5(39 ratings)
    Working environment
    3.6(39 ratings)
    Diversity & equal opportunity
    3.3(3 ratings)
    Ratings for Texas Chicken are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 40 reviews sorted by most recent
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    1.0
    Quality Assurance Role
    Dec 2025
    Petaling Jaya Selangor2 to 3 years in the role, former employee
    TOXIC QA DEPARTMENT,dont go
    The good thingsNothing all with regret
    The challengesI had a very negative experience working in the Quality Assurance department at Texas Chicken Malaysia. The work environment felt toxic and discouraging, especially due to leadership issues. The QA manager itself .Feedback and suggestions were often dismissed, and there was a pattern of belittling or undermining team members, which affected morale and mental well-being. The department also suffers from high turnover, with many employees leaving within a short period because of the stressful atmosphere. Decisions sometimes seemed influenced by personal bias rather than professionalism, which made the environment feel unfair and unproductive. Overall, I would not recommend joining this team based on my experience.
    3 people found this helpful
    5.0
    Staff Member
    Jul 2025
    Kuala Terengganu TerengganuLess than 1 year in the role, former employee
    colleagues are friendly and sporting
    The good thingsfree meals and flexible time
    The challengescustomer complained
    3.0
    Cashier
    Jun 2025
    Kajang SelangorLess than 1 year in the role, former employee
    because it's not worth itI really like it because I can learn new things, but unfortunately the salary is not worth it for me to stay at the job for so long.
    4.0
    Food and Beverage Staff
    Feb 2024
    Genting Highlands PahangLess than 1 year in the role, former employee
    Opportunity to grow your career up to higher level and working in a good environment.
    The good thingsEveryone is in good and positive vibe,not too much pressure.
    The challengesPersonally,I don't have any experience that find me difficult. Good environment with good coworkers are a blessing to me so I don't find it hard being away from my family.
    3.0
    Staff
    Nov 2023
    Self employed,serve customer
    The good thingsHappy with the new experience
    The challengesJust to experience ,serve for good
    3.0
    Sandwich
    Sep 2023
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    I already work in texas
    The good thingsI can make more experience
    The challengesI don't enjoy the closing
    4.0
    Restaurant Crew
    Aug 2023
    Shah Alam Selangor1 to 2 years in the role, current employee
    Represent establishment with friendly, professional demeanor at all times.
    The good thingsi'm honestly enjoy working with this company because of the great team member, good leadership. Here I learn how to manage things efficiently even in peak hour and I am honored to be part of the great team.
    The challengesAt times the pressure does pile on and when you get fussy customers but once you start working there a while you will get more comfortable, make new friends .
    2.0
    Padini holding
    Jul 2023
    Because i know to my experience.i cn do about i know the work day..
    The good thingsI am are good person to how i can go try do
    The challengesDont give up.. i can try to best
    5.0
    F&B server
    Jul 2023
    I'm Loving Serve Customer With Smile And Friendly
    The good thingsHigh Salary And Enjoy Serve Customer
    The challengesTeam Work Each And Other,Be A Best And Nice Staff To Serve Customer
    2.0
    Food Expeditor
    Jun 2023
    PutrajayaLess than 1 year in the role, former employee
    No benefits at all, a waste of time and energy
    The good thingsLearn how to communicate with variety of people
    The challengesLower than average salary No overtime payment
    5.0
    anything
    Feb 2023
    Alor Setar Kedah1 to 2 years in the role, former employee
    best moment with team
    The good thingsu can get a kind boss
    The challengesu need to know that it was a best experience
    4.0
    Assistance manager
    Oct 2022
    PutrajayaLess than 1 year in the role, current employee
    Good To Learning and get experience
    The good thingsNew environment with benefits given
    The challengesMain power and system
    4.0
    Cashier
    Oct 2022
    Less than 1 year in the role, former employee
    Good experince as a F&B worker.
    The good thingshaving a good working environment with good co-workers and managers. they are very cooperative and helpful whenever I'm having difficulties with my work.
    The challengesdealing with customers that having specific choices while having short staff.
    5.0
    Junior trainer
    Mar 2022
    SelangorLess than 1 year in the role, former employee
    Exciting plus cool environment to work at.
    The good thingsGood multiracial friends.
    The challengesStanding long hours.
    1.0
    Manager
    Feb 2022
    No working life balance
    The good things2 days leave per week
    The challengesManager need to cover all departments and managers' work everyday. Almost every day need to opening and closing.
    1 person found this helpful
    3.0
    Executive
    Oct 2021
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Experience in F&B Company
    The good thingsThe good thing to work here, you can gain experience in Food & Beverage industry
    The challengesAll work is manually and there is no proper system
    1.0
    service crew
    Jul 2021
    Kuala Lumpur1 to 2 years in the role, former employee
    No work-life balance
    The good thingsflexible working hours, friendly working environment, easy to hands-on the job
    The challengesManagement is not good especially this pandemic, always require service crew to overtime, managers also always opening and closing, did not provide overtime allowance, before pandemic also already did not treat their employee well.
    4.0
    Leader
    Apr 2021
    Johor Bahru Johor1 to 2 years in the role, current employee
    Leading a new challenge
    The good thingsCan improve more, as the new company still growing up in management, marketing promo and operations for malaysian market
    The challengesHigh target A Future challenge thru for new pandemic Good challenge for future generation
    4.0
    Service crew
    Mar 2021
    Setia Alam SelangorLess than 1 year in the role, current employee
    Tiring but it was a fun experience and aren’t worth the pay.
    The good thingsThe coworker is welcoming and they make u feel at ease.
    The challengesThe rush hour period and the unfair salary for part timers even though it’s very tiring.
    5.0
    Assistant manager
    Nov 2020
    Cheras Kuala Lumpur1 to 2 years in the role, former employee
    Its a new experience
    The good thingsworking environment and payment accordingly
    The challengeshandle customer complaint and staff management
    4.0
    Team member
    Aug 2020
    Less than 1 year in the role, former employee
    Best experience, its good for employee who is fresh graduate and still young
    The good thingsgreat work environment , concerned employers
    The challengescleaning the premise while its closing, handle customer during perks time
    5.0
    Restaurant Manager and trainer
    Jun 2020
    7 to 8 years in the role, current employee
    Great working environment
    The good things2 days rest day, claimed public holiday, medical card, insurans, and monthly staff voucher
    The challengesQuite long time to being promoted to another level
    5.0
    Assistant manager
    Feb 2020
    3 to 4 years in the role, current employee
    Good teamwork
    The good thingsWe work each others like a family members, Manangement team be a good leader and role model to all staff.. Meal free..
    The challengesCustomer satisfaction.. Need to marinate chicken manual..
    4.0
    Cashier
    Apr 2019
    Less than 1 year in the role, current employee
    Enjoy workplace
    The good thingsNearby my home
    The challengesTo fulfill satisfaction of customer
    5.0
    Admin officer
    Mar 2019
    3 to 4 years in the role, former employee
    Easygoing
    The good thingsVery Good environment for new experience to start a new job, new experienced and learn new things in this food and beverage.
    The challengesHave to make sure all information update and keep on going by time to time because its fast food industries have to everything keep on faster and update.
    4.0
    Restaurant crew
    Sep 2018
    To sum up everything, I would say that it is a mix of pleasure and a little bit of pressure when working with Texas Chicken.
    The good thingsI got paid with considerable amount of money in accordance to the workload that is given to me. Apart from that, the workers whom I worked with are all friendly and funny, which gives a good vibe towards working environment.
    The challengesWhen it comes to food preparations, one must not be late nor too early to deliver food to the counter once it had already cooked/baked/grilled. The estimation of right time with right proportion/amount of food to cook are also important as to avoid abundance of cold food and wastages. Aside from that, the restaurant also deals with customers outside kitchen area. This requires several workers ranging from 3 to 5 people to assist customers in serving clean eating area, clean plates and providing beverages.
    1 person found this helpful
    5.0
    Manager in Training
    May 2018
    Less than 1 year in the role, former employee
    Good working experience
    The good thingsYes. really great company.
    The challengesFacing hard customers & solving problem with them
    5.0
    Finance executive
    Jan 2018
    1 to 2 years in the role, current employee
    Experience Gainable
    The good thingslearn so much thing about account in real life and how to apply what did we learn from university to work.
    The challengesThe company is growing up. there are so many challenge and new things. need strong mental and physical to go to all challenge.
    4.0
    Staff
    Nov 2017
    I learn many thing from the work
    The good thingsHaving a good manager and staff
    The challengesLack of worker
    4.0
    Kitchen Crew
    Oct 2017
    1 to 2 years in the role, former employee
    Doing the selling product for all customer.
    The good thingsHave a good team for doing working together and also get a break meal for you rest.
    The challengesIf staff not enough can make effect and rushing example like many pending orders to do preparation food for customer.
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