Stressful but worth the experience.The good thingsThroughout my time working as a team member at The Coffee Bean & Tea Leaves, I learned basic customer service skills. I also learned how to think critically and that has shaped me into becoming a team player.
The challengesOne of the challenges working in this company or matter of fact, any other f&b company is that customers would always feel like they are right but one of the main things that could be done to tackle this problem is to work around the customers need. Life is all about give and take. Once you have mastered that skill, only then you can provide the best customer service.