The Zenith Hotel
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    The Zenith Hotel
    (18 reviews)
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    Company Reviews

    Working at The Zenith Hotel

    3.718 ratings in total
    5
    8
    4
    3
    3
    3
    2
    2
    1
    2
    73%
    Rate salary as high or average
    72%
    Employees recommend this employer to friends
    Work/Life balance
    2.6(18 ratings)
    Career development
    3.5(18 ratings)
    Benefits & perks
    2.7(18 ratings)
    Management
    2.6(18 ratings)
    Working environment
    3.4(18 ratings)
    Ratings for The Zenith Hotel are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 18 reviews sorted by most recent
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    most recent
    5.0
    Administration
    Jan 2023
    PahangLess than 1 year in the role, current employee
    Got new experience and supportive environment
    The good thingsThe lunch is provided! Enjoy with all good teamwork
    The challengesNo time for the weekend
    4.0
    Admin assistant
    Jun 2022
    3 to 4 years in the role, former employee
    Good for me because I learn more each department operation and how to operate
    The good thingsI learn more task in every department which is Kitchen, Food & Beverage and Engineering department. I love to learn now things because can give me more benefit and new education.
    The challengesVery low benefit, have to help other department while busy period if there are not enough staff
    2.0
    Account assistance
    May 2022
    Putrajaya3 to 4 years in the role, former employee
    Too much work to handle by one person
    The good thingsFree meal, colleagues can listening to our problem but can't help much.
    The challengesNo parking for staffs, need to walk about 15 min from our parking space. Any summon from the authority can't be claimed. Head of department treated the staff unfairly. Colleagues are not helpful. They just take care of their own self. Too much work need to be settled until you don't know which one needs to do first but all they know is the work must be done today. They don't want to listen to staff problem on handling the jobs. Salary payment sometimes late.
    1.0
    Admin coordinator
    Nov 2020
    PutrajayaLess than 1 year in the role, former employee
    Never appreciate staff contribution and effort....selfish management team and rasis toward promotion and increment.
    The good thingsNothing good to share.
    The challengesNo staff benefit...ie; parking / staff discount is poor
    4.0
    Admin
    Jul 2020
    Less than 1 year in the role, current employee
    loved to work at zenith putrajaya especially all superior and colleague are friendly
    The good thingsHead of Department understand staff well.
    The challengesThe most challenges is to communicate with the manager especially in food and beverage outlet.
    5.0
    Trainee
    Jul 2020
    Learn a lot of things
    The good thingsLearn a lot of things and also learn how to handle guest in best way.
    The challengesHow to cope in any enviroment.
    5.0
    Commis
    Apr 2020
    Happy working,less stress
    The good thingsYes im happy with zenith hotel family ..i will back to work with them
    The challengesAll new enviroment for me
    3.0
    Operation assistant
    Oct 2019
    Less than 1 year in the role, current employee
    Average
    The good thingsExperience Gainer, SPM Level Are Most Welcome.
    The challengesLow wages, more working hour, no bonuses, working more than
    1.0
    someone
    Oct 2019
    Overall
    The good thingsWorst become more worst.
    The challengesPlease improve in hiring people. Please choose what more needed for increasing the quality of working.
    4.0
    Fb
    May 2019
    Food n beverage
    The good thingsI try to apply as fb director
    The challengesTo make dificulty happen
    5.0
    F&B supervisor
    Apr 2019
    3 to 4 years in the role, current employee
    nice enviroment
    The good thingsim enjoy working here,nice college really experience management and have opportunity to improve your work.
    The challengeskinda hard to fulfill management satisfaction,but always give the opportunity to think outside of the box.
    3.0
    Bartender
    Apr 2019
    Less than 1 year in the role, former employee
    Not enough worker.
    The good thingsPay salary on time. Security at it best.
    The challengesManagement here was very terrible. Even hard to get leave. Always busy but not enough employee to cover.
    3.0
    Reservation clerk
    Jul 2017
    1 to 2 years in the role, current employee
    Reservation
    The good thingsAnswer calls and emails to provide rate and availability information. Utilize computer system to update and confirm reservations and room availability.Explain hotel amenities and surroundings.Confirm and update reservations, including entering data into online system.
    The challengesIf you're in customer service, you will come across angry customers. Some are upset because they're confused.Some are upset because of a mistake that you or your company might have made (whether it's truly a mistake, or just a mistake in their eyes) and some are simply having a bad day. Also about the discount, discounting can be a dangerous tactic.On one hand, offering a discount might be the motivation that some potential customers need to finally buy from you.
    5.0
    Bartender and commis-3
    Jul 2017
    1 to 2 years in the role, former employee
    learning process
    The good thingsalways get to know about others because it was a key to be success on a team.
    The challengesIts hard to communicate with another department.There are not tolerate with each others.
    5.0
    Admin assistant
    Jan 2017
    Less than 1 year in the role, former employee
    Attend types behaviour of customer
    The good thingsGood environment staff
    The challengesSometimes work under pressure
    2.0
    Corporate sales manager
    Jul 2015
    Less than 1 year in the role, former employee
    not a good place for working
    The good thingsWork Environment with friend.
    The challengesManagement not gift staff freedom to do their work.always pointer people without know.
    1 person found this helpful
    5.0
    Duty manager
    Jul 2015
    3 to 4 years in the role, current employee
    Great management, happy working days!
    The good thingsThe management, doesnt matter u are at whatever level, they really look into your effort and hardwork. they taking good care of the staff, given lots of benefit to enjoy. we are happy taking care of the business while the management taking care of us.
    The challengesThe training to enhance the staff skills
    5.0
    Telephone operator
    Jul 2015
    3 to 4 years in the role, current employee
    It's good for a beginners
    The good things1) environment of the workplace 2) friendly colleagues 3) friendly boss
    The challengesWorking as a customer service sometime can be stress enough to handle all the complaints from the guest...more training is needed..
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