Employees at Thistle Hotel, Johor Bahru appreciate the positive working environment and team spirit, where they work together like a family to provide excellent service. They value the learning opportunities and the comfortable living accommodation provided. Reviewers also noted the business growth and increasing yearly bonuses, as well as the importance of properly defining goals and setting up a productive work environment.
However, there are some potential challenges mentioned, such as issues or the need for investigation at the management level, the high pressure to meet guest demands, concerns about excessive workloads without additional hiring support, neglected property and defects requiring maintenance, having to deal with a variety of guest complaints, and the difficulty in staying motivated when doing the actual work after the initial planning and dreaming phase.