Not a great place to work for support linesThe good thingsHybrid work setting, celebration of festivals, 13th month salary, colleagues generally respect each another, WFH allowance and superb annual team building
The challengesLow increment, support lines not entitled to bonus and OT/ replacement leaves, lack of communication and coordination between group and local management, inexperienced managers (certain departments), crowded working space, lack of automation, lack of resources (headcount, training, support, performance recognition, IT advancement) for support lines