Toys R Us
    (13 reviews)

    Company Reviews

    Working at Toys R Us

    3.813 ratings in total
    5
    4
    4
    5
    3
    2
    2
    1
    1
    1
    62%
    Rate salary as high or average
    69%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(13 ratings)
    Career development
    3.3(13 ratings)
    Benefits & perks
    3.6(13 ratings)
    Management
    3.4(13 ratings)
    Working environment
    3.8(13 ratings)
    Ratings for Toys R Us are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 13 reviews sorted by most recent
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    most recent
    5.0
    Supervisor
    Aug 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    Must know how to be friendly with customer
    The good thingsCan learn how to control emotion, can learn how to communicate with other people dan can make us be more patient with other
    The challengesSometimes customer arguing about the product and we have to clean up all the mess toys around the shop
    5.0
    Sales
    Dec 2020
    Subang Jaya SelangorLess than 1 year in the role, former employee
    Nice environment for young people who just start working.
    The good thingsEnjoy working there since the colleague are friendly and the environment are nice too.
    The challengesSince it in the shopping mall so it's hard to take leave on weekend. No more family gathering on weekend or event if you working in the mall.
    1.0
    Manager
    Dec 2020
    Kuala LumpurLess than 1 year in the role, current employee
    Poor Management, Worst
    The good thingsNothing to share. None
    The challengesPoor management. Don’t expect much
    4.0
    Retail assistant
    Jan 2020
    Less than 1 year in the role, former employee
    It's good
    The good thingsI know what kids like and i can deal with customers behavior.
    The challengesThe customers behavior, especially when they want some discount for toys that doesn't have discount.
    4.0
    Retail assistant
    Jan 2020
    Less than 1 year in the role, current employee
    Easy job
    The good thingsGood environment with good working partners, suitable for students who finding for a part time job that will make them feel relaxed and at the same time can earn money too
    The challengesRude customers at the weekend
    5.0
    Retail associate
    Nov 2019
    Less than 1 year in the role, former employee
    Fun and good working environment
    The good thingsGood manager and supervisor. All staffs are friendly and less stress in doing jobs. Good for people who are searching for part-time or full-time jobs. Really high recommended for people who just finished their SPM or High School Certificate.
    The challengesThe challenges in working here is you will be facing is you need to be extra friendly to the customers and give a good customer services. What do you expect in retail/service outlets? But less stress but things get serious when it is holiday season. Better be ready!!
    5.0
    Retail sales assistant
    May 2018
    Less than 1 year in the role, former employee
    Everything was great
    The good thingsAll of my colleagues really helped me a lot since I was new at Toys\"R\"Us. My managers were very considerate about my working schedule as they understood I was a full-time student while I was working there. Even though there were a lot of customers especially during the weekend but everyone was carrying their own responsibility and made the working environment very productive and fun at the same time.
    The challengesSome of the customers were very fussy.
    2.0
    Department Manager
    May 2017
    5 to 6 years in the role, former employee
    Working in as a small family
    The good thingsWorking enviroment
    The challengesShort dateline for setting up promotion
    4.0
    Store manager
    Apr 2017
    5 to 6 years in the role, former employee
    I have learned the varied experience during working here.
    The good thingsGreat Teamwork
    The challengesWorking long hours
    3.0
    retail
    Oct 2016
    3 to 4 years in the role, current employee
    don't expect much
    The good thingsstable work
    The challengesovertime
    4.0
    Retail manager
    Jul 2015
    7 to 8 years in the role, current employee
    Department Manager
    The good thingsShared experience with other team member
    The challengesLearn how to manage store and staff
    4.0
    asstant funace manager
    Jul 2015
    3 to 4 years in the role, former employee
    assistant finance manager
    The good thingsGood rapport from team
    The challengesCross department and delegation
    1 person found this helpful
    3.0
    Assistant accountant
    Jun 2015
    3 to 4 years in the role, current employee
    Account
    The good thingsFriendly colleague
    The challengesN/A
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