Ratings for U Mobile are shared as-is from employees in line with our community guidelines
Reviews
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1.0
Key Account Manager
Nov 2025
Johor Bahru Johor1 to 2 years in the role, former employee
Never ever chose to work here
The good thingsEnjoyed the high pay given
The challengesHigh turnover, lousy management
1 person found this helpful
1.0
Manager
Nov 2023
Kuala Lumpur1 to 2 years in the role, former employee
High Turnover, Competitive Salary
The good thingsSales department offers competitive pay and providing a high incentive.
The challengesHaving a head sales with a bad attitude can be tough. it's like having a boss who is not a leader and always making things more difficult.
1 person found this helpful
2.0
Software engineer
Nov 2023
Kuala Lumpur1 to 2 years in the role, former employee
Not good working culture
The good thingsJob security and always there are work to do
Good team work
Benefits not that bad and can be improved
The challengesOverloaded sometimes with work.
People who works on the inside leaks out private and confidential information/materials to external parties.
4 people found this helpful
5.0
Manager
Oct 2023
3 to 4 years in the role, former employee
Happy to be part of Orange team.
The good thingsThe whole organization especially sales team always got high income
The challengesChallenging with working senior manager and AGM that without knowledge about telco ...
1 person found this helpful
1.0
Campaign Manager
Aug 2023
Less than 1 year in the role, former employee
Forget it if you are not from Telco industry
The good thingsLocated within Berjaya Times Square
The challengesThey are not ready to accept people from outside the Telco industry
1 person found this helpful
1.0
Team leader supervisor
May 2023
Kuala Lumpur9 to 10 years in the role, former employee
It’s a good opportunity and experience working with umobie company
The good thingsCoworkers
Managers
Staff Benefits
Medical support
System tools
Shift and transportation allowances
Supportive HOD
The challengesShift rotation
Low manpower
High call queue
Rotational off day
Challenges in leave application
System lagging
Time arrangements
1 person found this helpful
5.0
Senior Project Engineer
Mar 2023
Kuala Lumpur1 to 2 years in the role, former employee
Great opportunities in Telco Industries
The good thingsLearning new technology in Telecommunication
The challengesTo meet customer satisfaction on the U Mobile coverage quality
3.0
Senior technician
Dec 2022
Good and better future in Technology
The good thingsFlow New technology growth from 4G to 5G with new Equipment and marketing strategy coming years
The challengesNeed Follow up with new Technology growing up with full commitment
3.0
Customer Service chat support
Nov 2022
Kuala LumpurLess than 1 year in the role, current employee
Good for getting experience
The good thingsGood working environment
The challengesFast work pace as you need to meet the daily target but overall it was fun ride
4.0
Senior Engineer
Nov 2022
Shah Alam Selangor3 to 4 years in the role, former employee
Gain new knowledge and experiences.
The good thingsCompany benefits and environment is good.
The challengesTo more focusing on individual tasks for better segregation of job scope and increase quality of work.
5.0
SOC technician
Oct 2022
great place to work for sure
The good thingsawesome place to work
The challengesspectacular place to work
5.0
Operation Support System ( OSS ) , Assistant Principle Engineer
Oct 2022
9 to 10 years in the role, former employee
Good work environment
The good thingsI can focus with my job expertise due to i can utilise my hands on job experince.
The challengesThe technology always fast changing therefore i need to quickly adapt to that new technology
4.0
Customer service executive
Sep 2022
Less than 1 year in the role, current employee
It’s a good working , good environment and kind people all around
The good thingsThere are benefits of getting some vouchers
The challengesUnable to use keep phone w us
5.0
Customer service
Sep 2022
Kuala Lumpur5 to 6 years in the role, former employee
Best experience ever
The good thingsLove the environment and people there.
The challengesSuch a great leads conduct.
1.0
Trade marketing executive
Aug 2022
1 to 2 years in the role, former employee
No Work Life Balance At All
The good thingsBenefit is quite good. However the work load is crazy.
The challengesWorking here has its perks but you need to be ready to give up your personal life as they will expect you to work 24/7 for 365 days. Regardless if you are sick or covid, you still need to send email and be working non stop.
2.0
Engineer
May 2022
1 to 2 years in the role, current employee
Come here if you are retiring
The good thingsBenefits, allowances, leaves
The challengesThings are very stagnant
Very slow pace
Not dynamic at all
Near to zero career growth
5.0
Network Service Support
Aug 2021
Kuala Lumpur3 to 4 years in the role, current employee
Fun to work but no career growth
The good thingsGood company to work with. Nice environment. Fun working and good benefits. Not to forget the bonuses.
The challengesNo growth. Will be the same position for many2 years. Different if you are boss pet
5.0
Customer service executive
Jul 2021
Less than 1 year in the role, former employee
Good experience in term of working environment and team mate.
The good thingsAble to enhance my communication skill.
The challengeshad challenges in handling a variety of customer's attitude
4.0
Site engineer
Apr 2021
Kuala Lumpur5 to 6 years in the role, former employee
working under pressure
The good thingsworking with flexible hour with good enviroment
The challengestake a new task with under pressure
5.0
Team leader
Apr 2021
Kuala Lumpur7 to 8 years in the role, current employee
Still have work even PKP kick kn
The good thingsEnjoy and environment was fun
The challengesEverytime will have new task and new role
4.0
Senior executive
Mar 2021
Kuala Lumpur1 to 2 years in the role, current employee
Good Benefit but salary is average to low only.
The good thingswork life balance, good place to learn, flexible hour working hour, good leaders.
The challengesBonus Implementation, should not let the lazy staff given same bonus amount to work hard staff.
2.0
Not Disclose
Mar 2021
Poor leadership in the company
The good thingsThe total annual leaves. Child and parental leaves.
The challengesLeader(s) not having the necessary knowledge and qualification for that specific department position. As a result, he/she only having a superficial understanding of the dept functions. Does not provide proper guidance to those under him/her.
3.0
Project Management Executive
Mar 2021
5 to 6 years in the role
Good environment to work with
The good thingsGood Guideline from my superior
The challengesLimited of time to complete job given.
3.0
Customer service executive
Jan 2021
Best opportunity ever
The good thingstake care of employees
The challengeswork-life balance need to be emphasised
4.0
service
Dec 2020
i can talking with people to make them join the company
The good thingsi make people change be the best and be the new human and they will find a new life and new friend...
The challengesi must find new solution to make people trust when i saying and talking...i will make they confident when i talk with them...
5.0
Admin assistants
Sep 2020
i have experience as a sales assistant
The good thingsi want a new experience and i want learn something
The challengeswork in the company only I can give an opinion
1 person found this helpful
2.0
Full time employee
Aug 2020
Common local company
The good thingsOffice location is ideal.
The challengesNot really well organised in term of organization structure.
5.0
Any
Jun 2020
Clerk/ admin/ reception/recruiter /marketing
The good thingsReally need this job, I have a lot of experience with this job and I have been working on a few jobs in the past few years (10 years experience of working)
The challengesI think this company is a good fit for me and I am very interested in the job and I am very keen to work with this company
4.0
Manager
Apr 2020
7 to 8 years in the role, former employee
Great team dynamic, fun and creative environment
The good thingsFriendly, corporate, open minded, team dynamic and fun environment
The challengesFriendly, corporate, open minded, team dynamic and fun environment
4.0
Senior executive
Mar 2020
3 to 4 years in the role, current employee
Enjoy working place, friendship
The good thingsEnjoy, good benefit & environment
The challengesWork & life imbalance
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