UBER
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    UBER
    (33 reviews)
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    Company Reviews

    Working at UBER

    4.533 ratings in total
    5
    21
    4
    9
    3
    2
    2
    0
    1
    1
    97%
    Rate salary as high or average
    97%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(33 ratings)
    Career development
    3.6(33 ratings)
    Benefits & perks
    3.9(33 ratings)
    Management
    4.2(33 ratings)
    Working environment
    4.4(33 ratings)
    Ratings for UBER are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 33 reviews sorted by most recent
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    most recent
    4.0
    taxi driver
    Nov 2019
    1 to 2 years in the role, former employee
    Awesome
    The good thingseveryday is a new day
    The challengesthe traffic jam
    5.0
    taxi driver
    Oct 2019
    1 to 2 years in the role, former employee
    No Hassle
    The good thingsmeeting people and talking to them
    The challengesgetting stuck in traffic
    5.0
    Delivery rider
    Sep 2018
    Less than 1 year in the role, former employee
    Great experience of meeting new people To know different behaviours of customers.
    The good thingsYou are your own boss. They give you the freedom to choose the number of rides to pick up and drop off for the delivery of food. The hours of delivery are lunch and dinner. On the weekends are busy with deliveries because customers do not go out for food. Prefer to eat at home and spend time with family. The tips for Uber were good they calculated by kilometres and miles. The further you go the more you are paid.
    The challengesTime consuming on the body to complete ten deliveries within a day. I use a bicycle to deliver food instead of a car which I could have made more deliveries. The bicycle I used I could make only three trips a day. It a challenging job which makes you use a lot of man power.
    5.0
    Driver
    Apr 2018
    1 to 2 years in the role, former employee
    Enjoy my jobs to meet people
    The good thingsFlexible time and be own boss
    The challengesUber left Malaysia is a very sad news
    5.0
    Partnership Representative
    Apr 2018
    1 to 2 years in the role, current employee
    Great learning and exposure
    The good thingsCulture, hustling and persistent in the company will mould your personality
    The challengesalways hustling, hardly get a break from work
    4.0
    Driver
    Feb 2018
    1 to 2 years in the role, former employee
    fun
    The good thingsget to know new people, get to listen to their experience , i get broaden my perspective , get new connection ,
    The challengeshave to deal with different people
    3.0
    PSR
    Feb 2018
    3 to 4 years in the role, current employee
    Great experience
    The good thingsGreat experience for supporting drivers division, although contract staff not worth to join unless you are a fresh grad, best to join as full time but otherwise great way to improve your communications and analytical skills.
    The challengesNew updates such as new driver requirements, incentives bonus etc always comes in last minute makes it frustrated at times when miscommunication arise. Not organised at times.
    5.0
    Telesales
    Jan 2018
    I am more comfortable working in customer service department.
    The good thingsCalling up customers to make sure they're buying my product before they hang up
    The challengesIt's very difficult persuading the some rude customers.
    5.0
    Document approver
    Jan 2018
    Less than 1 year in the role, former employee
    Very friendly and fun
    The good thingsEveryone treats everyone like family, a lot of events held to bring everyone closer together. Work enviroment is comfortable. Free snacks and drinks.
    The challengesunpredictable when it comes to what time we will finish work
    5.0
    Class 3 driver
    Dec 2017
    1 to 2 years in the role, current employee
    I CAN ALWAYS HELP EVERYBODY WITH MY EXCELLENT SERVICES
    The good thingsI improve my communication skill and increased my level of confident.
    The challengesi enjoy dealing with other people every day with different types of attitude.
    5.0
    Executive
    Dec 2017
    Less than 1 year in the role, current employee
    Awesome
    The good thingsEnvironment, the people, working experiences.
    The challengesThe workload, customers and weekend work.
    5.0
    Uber Partner/Driver
    Dec 2017
    Everyday is different from the last
    The good thingsWhat I liked working as an Uber driver is that you get to meet people from all walks of life and get their various perspectives on things. Also love the fact that I can make people’s day with my personality. Makes you feel all warm and fuzzy inside.
    The challengesThe amount you earn is never stable
    5.0
    UberDriver
    Dec 2017
    Less than 1 year in the role
    Uberdriver
    The good thingsMeet new people everyday sharing their experience and views...business some personal...calm and steady...
    The challengesSometime traffic too bad and business become slow...
    4.0
    Driver
    Oct 2017
    Less than 1 year in the role, current employee
    About 70% good
    The good thingsThe good things is about the services that provide to driver ,it is fast to take an action and also the rules for customer also good
    The challengesThe problem due to the fare , sometimes the fare doesnt make sense and also not good because sometimes to pick up customer is quite far and also the minimum fare is too small
    5.0
    Driver
    Oct 2017
    Less than 1 year in the role, current employee
    I like to work and help the other
    The good thingsBecause i help the people who really appreciate work.
    The challengesIm always enjoyed my work
    4.0
    Driver
    Sep 2017
    1 to 2 years in the role, current employee
    profitable for part timer
    The good thingsflexible time, you own your time , you are the boss for yourself. can be done as hobbies
    The challengeslow fare charge,customer care only speaking english ..
    4.0
    Class 3 driver
    Sep 2017
    Less than 1 year in the role, current employee
    Awesome experiences
    The good thingsMeet and chat with the passengers and get to know the new area. Enjoy travelling with cars but of course not during rainy day.
    The challengesTo locate customers who gives wrong locations and there is no compensate payment for the driver. The drivers always end up driving at the area which they are not familiar with.
    5.0
    Freelance
    Sep 2017
    Less than 1 year in the role, current employee
    Interesting
    The good thingsyes. because have to many kind of knowledge from a customers. i can managed my time without need follow employee scheduled.
    The challengesno. only sometimes you need to handle a customers as boss because for best services start from nice service from driver.
    5.0
    Driver
    Aug 2017
    Less than 1 year in the role, current employee
    Meet new people
    The good thingsNetworking with new people
    The challengesI like to drive
    4.0
    Driver
    Aug 2017
    1 to 2 years in the role, current employee
    Very good
    The good thingsMeet people
    The challengesIncentive and route traffic
    4.0
    Driver
    Aug 2017
    Less than 1 year in the role, current employee
    Job that pays if you invest your time and effort
    The good thingsEquality, Fairness, Respect for both riders and drivers
    The challengesMeeting different people from all walks of life, Rise n up of renumerations, Dealing with star ratings and complaints from riders, Cleanliness of the car is expected to be maintained at all times, Challenges faced in regards to the safety for both the riders and the drivers.
    3.0
    UBER Partner
    May 2017
    1 to 2 years in the role, former employee
    Wonderful
    The good thingsIt's flexible and it's fun to be working independently and having the opportunity to travel and meeting with a lot of people with various background, having a chat with them while they are on their way to their destination and making sure that their journey is pleasant and wonderful.
    The challengesThe only thing that I want to highlight is the incentive and the income that may not be on par with the effort the partners have given. Probably what Uber could do is to ensure that each incentives given or introduced periodically will motivate the partners, ensuring them to deliver and render good customer service to the passengers.
    1 person found this helpful
    5.0
    Driver
    May 2017
    Safe driving experience!
    The good thingsHigh Networth Clients and Pleasant rider behavior due to the strict but good rules by the company.
    The challengesOnly the part where driver couldn't choose which destination they prefer, but it is the specialty of the company. Win for both parties.
    5.0
    Driver
    Apr 2017
    Fun
    The good thingsBe like a driver, you can gain money (if you make an effort to it)
    The challengesUber fees is quite expensive, some of the costumer kinda rude and disrespect to he driver.
    1 person found this helpful
    4.0
    Uber Driver
    Feb 2017
    1 to 2 years in the role, current employee
    Becoming an Uber Driver in Kuala Lumpur
    The good thingsWe as an Uber driver can manage our own time to do a Uber. We did get a weekly salary every Wednesday based of our own trips for the whole week. The more you get a trips daily,the more fare will be you get weekly. Uber company will take 25% commissions from every of our trip. The rest will be given to Uber drivers.
    The challengesThe challenges is uber company take 25% commissions from every of our trips. It means we just get a 3 and a quarter from the customers fare. Others is we didn't get any benefits from the uber company like a medical treatment, discounts to get a fuels and others. Most of our time,we didd spent in our own car for the whole day.
    1.0
    Uber Driver
    Feb 2017
    Very extravaganzing experience.
    The good thingsFlexible working hours.
    The challengesYou must adapt and very soft spoken to the customer that ride your car.
    5.0
    Driver
    Jan 2017
    Less than 1 year in the role, current employee
    Drive and Earn.
    The good thingsGood for people like me, who need more side income and felxible of working time. Easy for me to drive around looking for Customer and at athe same time, learned new routes across KL.
    The challengesso far i haven't found any flaw of this job yet.
    5.0
    Transporter
    Jan 2017
    Less than 1 year in the role, current employee
    Superb experience!!!
    The good thingsTime working is flexible.
    The challengesNo earnings if you are not driving.
    4.0
    Driver
    Nov 2016
    Less than 1 year in the role, current employee
    Good for people who like to drive around, with uber u can make good money .
    The good thingsGood money by just driving around sending people without any contract or strict rules, friendly service for all .
    The challengesBasic rule of thumb application, want money work hard, want time no money.
    5.0
    Driver uber
    Nov 2016
    Less than 1 year in the role, current employee
    thanks for suggesting
    The good thingsI can meet all people tourist
    The challengesmust work hard and cool waiting passenger
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