United Overseas Bank
    (246 reviews)

    Company Reviews

    Working at United Overseas Bank

    4.0246 ratings in total
    5
    107
    4
    78
    3
    36
    2
    14
    1
    11
    89%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(245 ratings)
    Career development
    3.7(245 ratings)
    Benefits & perks
    3.9(245 ratings)
    Management
    3.5(245 ratings)
    Working environment
    3.8(245 ratings)
    Diversity & equal opportunity
    3.7(3 ratings)
    Ratings for United Overseas Bank are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 246 reviews sorted by most recent
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    1.0
    Analyst
    Feb 2025
    Kuala Lumpur City Centre Kuala Lumpur
    Disappointed in the brand value & culture of the organization
    The good thingsGood benefits package for the staff
    The challengesIf don’t perform or met up the expectation, mgmt will give the pip status. Everyone will look at the status/position before communicate.
    3.0
    Sales
    Jul 2024
    Kuala Lumpur City Centre Kuala Lumpur
    Be a street smart
    The good thingsPerks as employee & good working environment
    The challengesOne way of communication & lack of opportunity to expand despite many INTERNAL POSTING but basically only opportunity when cannot find replacement. Best to follow the crowd & none of your opinion required
    3.0
    Customer Service Representative
    Mar 2024
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    communication skills
    The good thingshave traning, but after my batch the training is quite short
    The challengeshave to go through many difficulties for customer issues
    5.0
    Customer Service Representative
    Mar 2024
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    Experienced the customer service industry
    The good thingsHad good training and facilities
    The challengesHands on with the system and attending the clients
    4.0
    Bank teller
    Oct 2023
    1 to 2 years in the role, former employee
    Great Company system
    The good thingsA good working environment and leading company policies contribute to the progress of the company .
    The challengesLeading company policies naturally provide both progress for the company and rigorous requirements, but it's good !
    4.0
    Senior executive
    Sep 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    Learning how to deal and fullfill both the bank and customer’s financial goals
    The good thingsCustomer’s service experience in a Banking field
    The challengesThe odd working hours
    3.0
    Talent Acquisition under FSTEP
    Aug 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    Good experience but needs some work
    The good thingsThe team in general is quite helpful but it really depends on your reporting line. As long as you can cope with hitting numbers and have minimal guidance, you would can manage here
    The challengesAs the good things stated, there is minimal guidance and much work to be done. You may have some leaders who know how to work with you rather than just expect results. Other departments will differ in this experience based on the business or team you join in the Financial Sector Talent Enrichment Program (FSTEP). Tip for first time employees, always know who you're working for (your immediate supervisor) then you can really see how much they can guide you.
    2 people found this helpful
    5.0
    Personal Wealth Executive
    Jul 2023
    Sri Petaling Kuala LumpurLess than 1 year in the role, current employee
    Able to learn a lot of Banking knowledge, it is a very good career to aggressive sales staff
    The good thingsDo provide some comprehensive training and support from the teams. The working environment is very friendly, and the employee welfare here is awesome.
    The challengesSome of the access may take times for the employee, this may cause some inconvenient when doing customer servicing.
    2.0
    Credit Analyst
    May 2023
    Kuala LumpurLess than 1 year in the role, former employee
    Unprofessional company
    The good thingsNice office. Nice pantry. Free flow coffee. Lots of parties if you are a party person. Good benefits which you can claim a variety of things.
    The challengesThey do employee satisfaction survey but employee were told to vote on certain score so the department scores well or looks good, which in the beginning on the next year, they celebrate that employee satisfaction score has improved? Employee has no choice as they were afraid bonus will be cut if they choose lower score. Management likes to organise party. Personally think it will be better to just distribute the party money in the performance bonus pool. Sometimes you could be forced to attend the parties. You are allowed to work from home, but with no access to most of the system. There are weekly compliance briefings that you need to attend, which chosen people will read a variety of topics from presentation slides to everyone. Might as well just distribute the slides? Promotion is fast if you do sales, but for non sales role it could takes 4 to 5 years even if you performed well.
    3 people found this helpful
    5.0
    Team Head
    May 2023
    Awesome working environment
    The good thingsAmazing lifestyle with colleagues n culture of care
    The challengesCareer statistics from good to best
    4.0
    Senior Executive
    Mar 2023
    Kuala LumpurLess than 1 year in the role, current employee
    Adorable, honorable and flexible.
    The good thingsNew building, promote hybrid, flexible working hour, flexi benefits, priorities internally for promotion and 2 ways communication. Aside, a friendly, humble and beauty CEO of Ms Ng Wei Wei.
    The challengesTemporarily system slow due to internet fiber issue/problem.
    5.0
    Senior officer
    Mar 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    Good experiences company
    The good thingsexposure , open mind set, Friendly environment
    The challengesNever give up, keep on going , fast environment
    4.0
    Vice President
    Mar 2023
    Kuala Lumpur3 to 4 years in the role, current employee
    Great place to start your career with and expand beyond that!
    The good thingsFlexible working (3 days WIO, 2 days WFH) Great management (positive outlook of the Senior Leadership Team) Transparency across the management
    The challengesCan be overwhelming especially during project periods. Need to be more visible to the higher ups if you are ambitious to climb the corporate ladder. Be prepared to work in multiple roles Increment and promotion opportunities are really underwhelming
    1 person found this helpful
    2.0
    Senior officer
    Jan 2023
    Less than 1 year in the role, current employee
    Stressfull environment
    The good thingsMedical benefits and 2500 allowance per year.
    The challengesOT & work on weekend, asking target every day, lot of manual work, expected you know after 7 day training, toxic environment
    1 person found this helpful
    5.0
    Senior officer
    Dec 2022
    Kuala LumpurLess than 1 year in the role, current employee
    Average working experience
    The good thingsGood environment and perks
    The challengesHigh pressure on productivity
    5.0
    Relationship Manager
    Aug 2022
    Promoting Bank's commercial product
    The good thingsFlexi hour work Freedom Independence in work
    The challengesTough to penetrate bumi market Non-bumi workforce
    1 person found this helpful
    3.0
    Customer service
    Aug 2022
    Kuala LumpurLess than 1 year in the role, current employee
    High paced environment
    The good thingsThe salary and benefits. I also love how people here gives moral support to each other. The company is very good. I am just not suitable for the work well.
    The challengesFast paced yet multitasking to your upmost ability. However, the company is paying well for it.
    1.0
    Customer service
    Jul 2022
    3 to 4 years in the role, current employee
    work & life not balance
    The good thingsbenefits not bad mostly is Chinese
    The challengeswork & life not balance, management no good
    1 person found this helpful
    4.0
    Officer
    May 2022
    Great opportunities working
    The good thingsFriendly, well-learned & great opportunities working with UOB
    The challengesNo work life balance and tired
    5.0
    Customer service
    May 2022
    3 to 4 years in the role, former employee
    Great place to work & explore
    The good thingsGreat place, people & work
    The challengesInput is equal to output
    4.0
    Sales executive
    Dec 2021
    1 to 2 years in the role, former employee
    Good experience in hitting target
    The good thingsBecome well trained sales executive
    The challengesNeed to overcome stress
    1.0
    Information technology
    Sep 2021
    Penang1 to 2 years in the role, former employee
    If salary is your only concern then you can work here.
    The good thingsColleagues are very friendly and benefits are good - besides that nothing to talk about.
    The challengesNo work life balance, very manual work, no external trainings, long working hours, inconsiderable bosses and you will get demotivated everyday.
    3 people found this helpful
    5.0
    FVP
    Sep 2021
    Kuala Lumpur9 to 10 years in the role, current employee
    regulatory assurance
    The good thingsensuring business units are fully compliant
    The challengeskeep up with regulators expectation.
    1.0
    Call centre executive
    Aug 2021
    Kuala Lumpur3 to 4 years in the role, current employee
    Pls refer Job descriptions
    The good thingsBenefits provide by company
    The challengesNo work life balance, too stress
    2 people found this helpful
    4.0
    Collections officer
    Jul 2021
    Kuala LumpurLess than 1 year in the role, current employee
    Build good consultation skill
    The good thingsCommunicate with different level group of people have enhance my consultation and language skill.
    The challengesTo handle bad manners customer, which sometime very harsh
    4.0
    Customer service associate
    Jul 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    Best Customer service
    The good thingsEnvironment and all good
    The challengesPreparing for event.
    5.0
    Senior Officer
    Jul 2021
    Kuala Lumpur5 to 6 years in the role, current employee
    Happy working life and nice work environment
    The good thingsNice and friendly collegue and work environments
    The challengesWork under stress Handling with boss
    5.0
    Credit Administration and Reporting
    May 2021
    1 to 2 years in the role, current employee
    Great experienced working with UOB
    The good thingsFriendly, well-learned & great opportunities working with UOB
    The challengeswithin short period need to handle and learn more things
    1 person found this helpful
    4.0
    Personal banker
    Mar 2021
    Johor Bahru Johor1 to 2 years in the role, former employee
    Good working experience in UOBM.
    The good thingsPleasant working environment. Able to growth in dynamic environment.
    The challengesStress and time management.
    3.0
    Manager
    Feb 2021
    Kuchai Lama Kuala Lumpur3 to 4 years in the role, former employee
    Good in sales and good in team building
    The good thingsI like to work as property , enjoy sales and team work.
    The challengesNeed work hard and attractivise to get more sales , results provide everything
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