United Overseas Bank
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    United Overseas Bank
    (246 reviews)
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    Company Reviews

    Working at United Overseas Bank

    4.0246 ratings in total
    5
    107
    4
    78
    3
    36
    2
    14
    1
    11
    89%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(245 ratings)
    Career development
    3.7(245 ratings)
    Benefits & perks
    3.9(245 ratings)
    Management
    3.5(245 ratings)
    Working environment
    3.8(245 ratings)
    Diversity & equal opportunity
    3.7(3 ratings)
    Ratings for United Overseas Bank are shared as-is from employees in line with our community guidelines

    reviews

    Showing 26 reviews for Kuala Lumpur
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    1.0
    Analyst
    Feb 2025
    Kuala Lumpur City Centre Kuala Lumpur
    Disappointed in the brand value & culture of the organization
    The good thingsGood benefits package for the staff
    The challengesIf don’t perform or met up the expectation, mgmt will give the pip status. Everyone will look at the status/position before communicate.
    3.0
    Sales
    Jul 2024
    Kuala Lumpur City Centre Kuala Lumpur
    Be a street smart
    The good thingsPerks as employee & good working environment
    The challengesOne way of communication & lack of opportunity to expand despite many INTERNAL POSTING but basically only opportunity when cannot find replacement. Best to follow the crowd & none of your opinion required
    3.0
    Customer Service Representative
    Mar 2024
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    communication skills
    The good thingshave traning, but after my batch the training is quite short
    The challengeshave to go through many difficulties for customer issues
    5.0
    Customer Service Representative
    Mar 2024
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    Experienced the customer service industry
    The good thingsHad good training and facilities
    The challengesHands on with the system and attending the clients
    4.0
    Senior executive
    Sep 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    Learning how to deal and fullfill both the bank and customer’s financial goals
    The good thingsCustomer’s service experience in a Banking field
    The challengesThe odd working hours
    3.0
    Talent Acquisition under FSTEP
    Aug 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    Good experience but needs some work
    The good thingsThe team in general is quite helpful but it really depends on your reporting line. As long as you can cope with hitting numbers and have minimal guidance, you would can manage here
    The challengesAs the good things stated, there is minimal guidance and much work to be done. You may have some leaders who know how to work with you rather than just expect results. Other departments will differ in this experience based on the business or team you join in the Financial Sector Talent Enrichment Program (FSTEP). Tip for first time employees, always know who you're working for (your immediate supervisor) then you can really see how much they can guide you.
    2 people found this helpful
    5.0
    Personal Wealth Executive
    Jul 2023
    Sri Petaling Kuala LumpurLess than 1 year in the role, current employee
    Able to learn a lot of Banking knowledge, it is a very good career to aggressive sales staff
    The good thingsDo provide some comprehensive training and support from the teams. The working environment is very friendly, and the employee welfare here is awesome.
    The challengesSome of the access may take times for the employee, this may cause some inconvenient when doing customer servicing.
    2.0
    Credit Analyst
    May 2023
    Kuala LumpurLess than 1 year in the role, former employee
    Unprofessional company
    The good thingsNice office. Nice pantry. Free flow coffee. Lots of parties if you are a party person. Good benefits which you can claim a variety of things.
    The challengesThey do employee satisfaction survey but employee were told to vote on certain score so the department scores well or looks good, which in the beginning on the next year, they celebrate that employee satisfaction score has improved? Employee has no choice as they were afraid bonus will be cut if they choose lower score. Management likes to organise party. Personally think it will be better to just distribute the party money in the performance bonus pool. Sometimes you could be forced to attend the parties. You are allowed to work from home, but with no access to most of the system. There are weekly compliance briefings that you need to attend, which chosen people will read a variety of topics from presentation slides to everyone. Might as well just distribute the slides? Promotion is fast if you do sales, but for non sales role it could takes 4 to 5 years even if you performed well.
    3 people found this helpful
    4.0
    Senior Executive
    Mar 2023
    Kuala LumpurLess than 1 year in the role, current employee
    Adorable, honorable and flexible.
    The good thingsNew building, promote hybrid, flexible working hour, flexi benefits, priorities internally for promotion and 2 ways communication. Aside, a friendly, humble and beauty CEO of Ms Ng Wei Wei.
    The challengesTemporarily system slow due to internet fiber issue/problem.
    5.0
    Senior officer
    Mar 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    Good experiences company
    The good thingsexposure , open mind set, Friendly environment
    The challengesNever give up, keep on going , fast environment
    4.0
    Vice President
    Mar 2023
    Kuala Lumpur3 to 4 years in the role, current employee
    Great place to start your career with and expand beyond that!
    The good thingsFlexible working (3 days WIO, 2 days WFH) Great management (positive outlook of the Senior Leadership Team) Transparency across the management
    The challengesCan be overwhelming especially during project periods. Need to be more visible to the higher ups if you are ambitious to climb the corporate ladder. Be prepared to work in multiple roles Increment and promotion opportunities are really underwhelming
    1 person found this helpful
    5.0
    Senior officer
    Dec 2022
    Kuala LumpurLess than 1 year in the role, current employee
    Average working experience
    The good thingsGood environment and perks
    The challengesHigh pressure on productivity
    3.0
    Customer service
    Aug 2022
    Kuala LumpurLess than 1 year in the role, current employee
    High paced environment
    The good thingsThe salary and benefits. I also love how people here gives moral support to each other. The company is very good. I am just not suitable for the work well.
    The challengesFast paced yet multitasking to your upmost ability. However, the company is paying well for it.
    5.0
    FVP
    Sep 2021
    Kuala Lumpur9 to 10 years in the role, current employee
    regulatory assurance
    The good thingsensuring business units are fully compliant
    The challengeskeep up with regulators expectation.
    1.0
    Call centre executive
    Aug 2021
    Kuala Lumpur3 to 4 years in the role, current employee
    Pls refer Job descriptions
    The good thingsBenefits provide by company
    The challengesNo work life balance, too stress
    2 people found this helpful
    4.0
    Collections officer
    Jul 2021
    Kuala LumpurLess than 1 year in the role, current employee
    Build good consultation skill
    The good thingsCommunicate with different level group of people have enhance my consultation and language skill.
    The challengesTo handle bad manners customer, which sometime very harsh
    4.0
    Customer service associate
    Jul 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    Best Customer service
    The good thingsEnvironment and all good
    The challengesPreparing for event.
    5.0
    Senior Officer
    Jul 2021
    Kuala Lumpur5 to 6 years in the role, current employee
    Happy working life and nice work environment
    The good thingsNice and friendly collegue and work environments
    The challengesWork under stress Handling with boss
    3.0
    Manager
    Feb 2021
    Kuchai Lama Kuala Lumpur3 to 4 years in the role, former employee
    Good in sales and good in team building
    The good thingsI like to work as property , enjoy sales and team work.
    The challengesNeed work hard and attractivise to get more sales , results provide everything
    4.0
    Call agent
    Nov 2020
    Kuala LumpurLess than 1 year in the role, former employee
    fast paced, good management role
    The good thingsteam leading is good
    The challengesable to handle fussy customers
    4.0
    Senior Client Advisory
    Oct 2020
    Kuala Lumpur1 to 2 years in the role, current employee
    the working environment is great and the teamwork is strong
    The good thingsi like the spirit of teamwork among colleagues
    The challengesthere are improvements required for updating OA at work
    1.0
    Personal banker
    Jul 2019
    Kuala LumpurLess than 1 year in the role, current employee
    Management
    The good thingsOperation very helpful, is like a family being able to help and able to share with them about your challenges.
    The challengesCommunication among the management people in Personal Banking industry.
    4.0
    Junior executive
    Jan 2017
    Kuala Lumpur
    Average
    The good thingsWork knowledge and team work
    The challengesMultitasking work and have to stay back late
    4.0
    Contract Credit Control Executive
    Nov 2016
    Kuala Lumpur1 to 2 years in the role, former employee
    good
    The good thingsWith my previous company, I greatly admired their support and desire for growth in their employees. I was privileged to be able to take advantage of their in-house training and their flexible scheduling allowed me to complete my undergraduate degree while working there. This same reason was one of the things that drew me most to you as you also offer continuing education benefits and show great love for your employees. If you’re looking for an exceptional way to answer this question, tying in your admiration for your potential employer while also highlighting one of your strengths is the way to go.
    The challengesI really enjoyed working for my previous company and appreciated the great people and overall atmosphere. As my time in that position drew to a close, I gave this question a lot of thought. With my great love for working as a team, it was difficult to work away from the rest of the company which was all located out of state. I’m looking forward to collaborating and working together with friends and colleagues again. Showing your hiring manager that you would be an exceptional candidate for the position is as simple as answering professionally and positively while remaining honest and open.
    5.0
    Trade finance executive
    Nov 2016
    Kuala Lumpur
    An adventure
    The good thingsThe bosses,colleagues and friends...priceless...
    The challengesNone
    4.0
    Senior auditor
    Oct 2016
    Kuala Lumpur3 to 4 years in the role, current employee
    Good exposure
    The good thingsExperience working with Singapore based bank
    The challengesNone
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