Company Profile

    Company overview

    Company size

    101-1,000

    Primary location

    Level 18, Vista Tower, The Intermark, 348, Jalan Tun Razak, 50400 Kuala Lumpur
    Make your mark with UOB, as we make our mark in Asia. Do you have what it takes to make a difference? Do you have what it takes to shape the future of Asia? UOB Centre of Excellence (M) Sdn Bhd (UCoE) is a wholly owned subsidiary of UOB Group. We are now expanding and believe we can offer you challenges and opportunities to meet your career aspirations. UOB was founded in 1935, the United Overseas Bank Limited (UOB) has expanded its presence beyond Singapore through a series of successful acquisitions and business expansions. UOB is now a leading bank in Singapore with an international network of more than 500 offices in 18 countries and territories in Asia-Pacific, Western Europe and North America. We are looking to add people to our team of professionals to join our UOB Centre of Excellence (M) Sdn Bhd to promote collaboration and best practices and who seek to drive business efficiency and results.

    Reviews overview

    3.552 ratings in total
    5
    13
    4
    16
    3
    13
    2
    4
    1
    6
    98%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at UOB Centre of Excellence (M) Sdn Bhd?

    AI summary of recent reviews

    Employees at UOB Centre of Excellence appreciate the supportive environment with helpful managers, team leaders, and colleagues, as well as the compensation and benefits including good salaries, bonuses, incentives, and medical benefits. There are opportunities for growth and development through training programs and the ability to explore different roles. Additionally, a teamwork environment is fostered, with colleagues supporting each other.

    However, there are potential challenges, such as managing demanding customer expectations, particularly when dealing with Singaporean customers. There can be a high workload with long hours, shift work, and the need to sometimes work overtime. Employees are expected to meet high performance standards, with strict key performance indicators (KPIs) and little room for errors. The work environment can also be stressful at times, with demands from customers and management.

    Recent reviews

    2.0
    Senior Officer
    Apr 2024
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
    Good manpower but poor company policy
    The good thingsGood team , managers willing to help
    The challengesSingaporean customers make it tough and hard KPI
    2.0
    Senior officer
    Oct 2023
    Less than 1 year in the role, former employee
    Stressfull enviroonment and no proper training provided
    The good thingsRewards the employees with months campaigns and stiff which is encouraging
    The challengesworking hours and very stressful environment.
    2.0
    Senior officer
    Jun 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    Fast Pace , No Growth , Micromanaged , old system
    The good thingsGood colleagues, nice office , good pantry.
    The challengesHard to get AL approved. Old system and need to key in things using excel sheets. Even generate formula using Excel. No work life balance. High volume call as they said since last 2 years. Still couldn't recover the SLA until now. Always need to do forced OT or else they will minus your KPI.
    Ratings for UOB Centre of Excellence (M) Sdn Bhd are shared as-is from employees in line with our community guidelines
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