UOB Centre of Excellence (M) Sdn Bhd
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    UOB Centre of Excellence (M) Sdn Bhd
    (52 reviews)
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    Company Reviews

    Working at UOB Centre of Excellence (M) Sdn Bhd

    3.552 ratings in total
    5
    13
    4
    16
    3
    13
    2
    4
    1
    6
    98%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(52 ratings)
    Career development
    3.2(52 ratings)
    Benefits & perks
    3.7(52 ratings)
    Management
    3.0(52 ratings)
    Working environment
    3.5(52 ratings)
    Diversity & equal opportunity
    2.0(1 ratings)
    Ratings for UOB Centre of Excellence (M) Sdn Bhd are shared as-is from employees in line with our community guidelines

    reviews

    Showing 6 reviews for Kuala Lumpur
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    2.0
    Senior Officer
    Apr 2024
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
    Good manpower but poor company policy
    The good thingsGood team , managers willing to help
    The challengesSingaporean customers make it tough and hard KPI
    1 person found this helpful
    2.0
    Senior officer
    Jun 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    Fast Pace , No Growth , Micromanaged , old system
    The good thingsGood colleagues, nice office , good pantry.
    The challengesHard to get AL approved. Old system and need to key in things using excel sheets. Even generate formula using Excel. No work life balance. High volume call as they said since last 2 years. Still couldn't recover the SLA until now. Always need to do forced OT or else they will minus your KPI.
    2 people found this helpful
    4.0
    Senior officer in credit card department
    May 2022
    Kuala LumpurLess than 1 year in the role, former employee
    Very friendly environment
    The good things-Friendly people and also supervisors.
    The challenges- Fast pace environment - Work in shift
    4.0
    Customer representative
    Feb 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Good company with wise paid.
    The good thingsWell company and working environment. Good, friendly college could be found here.
    The challengesDifficulty in overcome on customer's expectation. Role require a strong "mind" while assisting and provide solution to customer. Working hour in shift base (might be assign to work until midnight)
    1 person found this helpful
    4.0
    Senior officer
    Jul 2021
    Kuala Lumpur1 to 2 years in the role
    Experience in UOB Centre of Excellence
    The good thingsThe environment and colleague are best to work with. Annual leave can be taken easily and there is quite some benefits for the employee
    The challengesHowever, there will still be some work stress and sometimes and you will not get any support that you need. Management can sometimes be confusing and frustrating as well. The pay I would say is above average for fresh grade, however below average for employee after 2-3 years.
    5.0
    Customer service representatives
    May 2021
    Kuala Lumpur5 to 6 years in the role, current employee
    Good place to start work
    The good thingsSalary was high compare to others within the same business nature
    The challengesHandling Singaporean customer which was well known as difficult customer for worldwide
    2 people found this helpful
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