VISTA Laser Eye Center Sdn Bhd
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    VISTA Laser Eye Center Sdn Bhd
    (27 reviews)
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    Company Reviews

    Working at VISTA Laser Eye Center Sdn Bhd

    4.427 ratings in total
    5
    16
    4
    8
    3
    2
    2
    0
    1
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    100%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(27 ratings)
    Career development
    4.4(27 ratings)
    Benefits & perks
    4.0(27 ratings)
    Management
    4.1(27 ratings)
    Working environment
    4.4(27 ratings)
    Diversity & equal opportunity
    4.5(21 ratings)
    Ratings for VISTA Laser Eye Center Sdn Bhd are shared as-is from employees in line with our community guidelines

    Reviews

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    3.0
    Optometrist/Optician
    Mar 2025
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, former employee
    don't trust too much on the positive reviews
    The good thingsAs a fresh grad, it's a good place to start. Work life balance. experience may limited to refractive aspect (LASIK, cataract, etc.)
    The challengesnot muslim friendly, bias from the staffs to the branches, not guaranteed increment, hidden agenda, very selective.. suggest to ask around first (those who worked here)
    1 person found this helpful
    4.0
    Optometrist
    Aug 2024
    Klang Selangor1 to 2 years in the role, current employee
    Overall it is a good experience to be working here, enabling one to be multitasking and enhances time management skill as well
    The good thingsWorking alongside specialists, fellow optometrists and helpful colleagues indeed enhances both my clinical and social skills to be able to serve the best for our patients. Colleagues are helpful and understanding
    The challengesPatients can be complicated to handle sometimes, but luckily with the help of colleagues and superiors everything eventually runs smoothly. Fast paced clinic center can be stressful with the amount of workloads, however things resolved with detailed discussion with the superiors regarding to the problems encountered
    5.0
    Human Resources
    Aug 2024
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    I'm incredibly grateful for the opportunity to step into this position after my 2-year career break. It is awesome for me by not only reconnecting me with the community but has also rediscover my purpose, and expand my horizons beyond the realm of HR.
    The good thingsPersonal and Professional Growth: The open-minded and supportive work environment has fostered significant growth in both personal and professional aspects. Expanded Horizons: Taking on new challenges and responsibilities beyond HR has opened up a world of possibilities. Mentorship and Support: Working with exceptional mentors and colleagues has provided invaluable guidance and encouragement. Recognition and Appreciation: Ideas and efforts are valued and recognized, creating a rewarding work environment. Work-Life Balance: The company has been supportive in providing flexibility and understanding to balance work and family life.
    The challengesFast-Paced Environment: The nature of the role requires constant high energy and dedication, which can be challenging at times, but with fruitful satisfaction.
    4.0
    Customer Service Executive
    Aug 2024
    Kepong Kuala Lumpur5 to 6 years in the role, current employee
    Happy working with best colleagues, always come with good support when need.
    The good thingsPlenty of opportunities for personal growth, skill development, and making a tangible impact.
    The challengesFacing patients with various eye conditions, need clear communication for ensuring patients are comfortable and well informed.
    4.0
    Customer Service Representative
    Aug 2024
    Kepong Kuala LumpurLess than 1 year in the role, current employee
    My experience at Vista Eye Specialist has been both rewarding and challenging, characterized by a commitment to exceptional patient care and a supportive team environment that fosters professional growth.
    The good thingsMy experience with Vista Eye Specialist as a Customer Care Administrator has been nothing short of exceptional. The team at Vista consistently demonstrates a high level of professionalism and dedication to patient care. The environment is welcoming, and the staff go above and beyond to ensure that every patient feels comfortable and informed throughout their visit.
    The challengesMy time at Vista Eye Specialist as a Customer Care Administrator has been a rewarding journey, filled with both successes and challenges. While the experience has been largely positive, there are a few areas where navigating challenges has been part of the role. Managing High Patient Volume: At times, dealing with a high volume of patients can be overwhelming. Ensuring each patient receives timely and thorough care while managing a busy schedule requires efficient multitasking and organizational skills. Handling Patient Expectations: Patients often come with high expectations and varying degrees of understanding about their conditions and treatments. Balancing these expectations while providing realistic and compassionate care can sometimes be difficult. Resource Constraints: Occasionally, limitations in resources or staffing can impact the efficiency of operations. Finding ways to optimize workflows and ensure high-quality patient care despite these constraints is an ongoing challenge. Managing Work-Life Balance: The demands of a busy eye care center can sometimes affect work-life balance. Ensuring that I maintain a healthy balance while meeting professional responsibilities requires careful planning and time management.
    4.0
    Optometrist
    Aug 2024
    Kepong Kuala Lumpur3 to 4 years in the role, current employee
    Best place to gain experience!
    The good things1. A great place to learn on clinical things (clinical optometrist) as you work directly with Ophthalmologist (assisted with diagnosis and treatment) 2. You can get to work with latest/ advanced optical/medical equipment and technologies. 3. You will conducted comprehensive and complete eye check-up for all age patients (including pediatric and geriatric populations) = skills and experience as working in diverse communities.
    The challenges1. There are many in-house activities such as carnival, flyer distributions, roadshow, gamification, centre decorations. These, cause extra workload and not enough staff to manage everything efficiently and everyone has to handle a lot of different tasks, which can be overwhelming at times. 2. Be ready to work over working hours. 3. It's important to have 'Yes' attitude to succeed here as the company requires you to be proactive and actively engaged.
    5.0
    Administration Role
    Aug 2024
    Johor Bahru Johor
    Fun and Good environment
    The good thingsA company with good opportunities for career development & good working environment. If you like to have self improvement, you must put VISTA as your priority. Colleagues are friendly and give great help to new employees. Friendly environment to work in.
    The challengesSometimes this can be as simple as finding the right platform to communicate on.
    5.0
    Customer Service
    Aug 2024
    Petaling Jaya Selangor3 to 4 years in the role, current employee
    I have enjoyed working here because it offers unlimited learning opportunities and encourages staff to explore and find roles that truly suit them
    The good thingsThe great thing about work experience here is the opportunity to learn and explore new skills. You can also share your knowledge with colleagues from different job areas, which enriches everyone's understanding and fosters a collaborative environment
    The challengesOne of the challenges is balancing various games and activities with your work responsibilities. It can be tough to find the right timing to participate in these team-building exercises and ensure that teamwork remains effective and successful
    5.0
    Optometrist
    Aug 2024
    Mutiara Damansara Selangor1 to 2 years in the role
    A good place to start
    The good thingsMainly for HQ branch, apart from doing the usual eye power checking, we’re often the first to receive demo machines from suppliers, which gives us the opportunity to test them and see if they’ll improve our eye examination process and overall services. This hands-on experience has allowed me to learn a lot, especially about optimizing machine usage for better results. I also work alongside colleagues from diverse fields, such as lecturers, surgical technicians, and machine/application experts. This exposure has broadened my knowledge from different perspectives. I would say, it's a well-rounded and valuable experience, especially for a fresh graduate who prefers working in a clinical setting.
    The challengesThe workload isn’t limited to your specific role; you’re expected to take on responsibilities from other roles as well. This can be overwhelming, especially if you’re still getting used to the VISTA culture or are focused on mastering your primary responsibilities.
    5.0
    Customer Service Role Assistant
    Aug 2024
    Damansara SelangorLess than 1 year in the role, current employee
    I’ve translated my previous experience into a fulfilling role at Vista Eye Specialist, gaining valuable knowledge and experiences while thriving in a dynamic and supportive workplace
    The good thingsVista Eye Specialist excels in providing a supportive and inclusive work environment. The team is collaborative and always ready to help, which makes the fast-paced work enjoyable and engaging. The opportunity for growth and learning here is excellent, and the positive culture truly enhances the overall experience
    The challengesThe fast-paced environment at Vista Eye Specialist can be challenging, as it requires quick adaptation and efficient multitasking. However, these challenges are balanced by a supportive team and a culture that encourages growth and collaboration, making the experience both rewarding and manageable
    5.0
    Customer Care Assistant
    Aug 2024
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Working ins Vista is really beyond my expectation. You will learn something more than your role.
    The good thingsThe good things, that i get from the Vista Eye Specialist is the company provides comprehensive health benefits that ensure my well-being and peace of mind. I also appreciate the opportunities for professional growth and development offered by the company and the flexible work environment allows me to maintain a healthy work-life balance. The company’s investment in training and education has significantly enhanced my skills."
    The challengesThe challenges, that i get to facing this job is Language and Cultural Barriers. Communicating with patients from diverse backgrounds can present language and cultural challenges, requiring sensitivity and adaptability. Mostly the patient of our clinic is Chinese, so most of them are more requested to get a Mandarin speaker. And then, Dealing with High-Stress Situations: Patients dealing with vision issues are often under significant stress, which can lead to heightened emotions. Handling these situations with empathy and professionalism is a constant challenge. The last one is Communicating regarding the Medical Information. Explaining medical procedures, insurance details, and treatment plans in a way that is easily understood by patients without a medical background can be complicated. But i will try to learn one by one.
    5.0
    Customer Service Role
    Aug 2024
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    I enjoy working here, if you want career growth, Vista is the place!
    The good thingsYou can learn new things here and develop you skill
    The challengesI need to do something I never do before 😅. At least I try kan.
    5.0
    Optometrist
    Aug 2024
    Petaling Jaya Selangor3 to 4 years in the role, current employee
    Overall, I enjoyed my working period here. I will definitely recommend for fresh graduate who are eager to learn and develop their skill.
    The good thingsI joined Vista as a fresh graduate, while working here I definitely can learn so much in term of clinical setting and develop my skill. Compared to retail, I would say Vista offer a more work and life balance. But there are also days where work can get a little bit overwhelming so you do need to stay a little bit longer than the working hours. Vista also is a company that always embraced new technology, so the staff can get the first hands on when the new technology available.
    The challengesVista is a fast paced company and they have their own culture. So some people may find it a bit difficult to adapt to the working culture.
    4.0
    OT assistant
    Aug 2024
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    Generally, I definitely enjoy my time while working here because personally i do think that there are countless things to learn here and if you're looking for a place to build your foundation of your career, this is definitely a good place to start.
    The good thingsPersonally what I enjoyed the most when I was working here is the relationship between colleagues because everybody that is working here are extremely helpful and more than willing to help whenever there's challenges. Furthermore, there are various kinds of learning curve here from the customer service aspects and also the medical aspects of it as well.
    The challengesOne of the few challenges that i faced was the customer service side of it since you have to deal with patients of all kinds so learning to be patience and also be understanding is also another thing I've learned here.
    4.0
    Consultant
    Aug 2024
    Kepong Kuala Lumpur3 to 4 years in the role, current employee
    Awesome working experience but be ready for working beyond working hour and also during off day.
    The good thingsHigh career growth opportunity, happy and supportive working environment, good management team, good employee benefits, everything stated clearly in black and white, on track of latest market trend.
    The challengesFast pace working culture, need to deal with stress, no spoonfed practice, heavy work load.
    5.0
    Marketing Executive
    Aug 2024
    Petaling Jaya Selangor5 to 6 years in the role, former employee
    It's an excellent fit for people seeking maximum exposure in a short period of time
    The good thingsWorking in marketing at VISTA for five years has undoubtedly provided numerous learning opportunities across different aspects. I've gained a lot of valuable experience, though some of it extends beyond my job scope. VISTA taught me entrepreneurship, budgeting, event management, critical thinking, leadership skills, and much more.
    The challengesLeadership development is strongly ingrained in the culture—you’re encouraged to work independently while also fostering good team spirit. Multitasking skill is important as ad hoc event comes in anytime between now and then. Working pace is fast.
    5.0
    Customer Care Consultant
    Aug 2024
    Johor Bahru Johor1 to 2 years in the role, current employee
    Staff can gain extensive knowledge and skills during work by engaging in hands-on experience, receiving ongoing training, and adapting to new challenges and technologies.
    The good thingsAt Vista Eye Specialist, the collaborative culture and open communication channels foster a supportive work environment where every team member feels valued and heard. Along with a competitive salary, Vista Eye Specialist provides a comprehensive benefits package, including health insurance, bonus, and etc.
    The challengesThe role involves managing a high volume of patients, which can be demanding and requires efficient time management and organizational skills. Employees must be able to prioritize tasks effectively to maintain high-quality care. The work environment can be fast-paced, particularly during peak hours. Employees need to be able to handle stress and maintain composure while delivering excellent patient care.
    4.0
    Optometrist
    Aug 2024
    Kepong Kuala Lumpur5 to 6 years in the role, current employee
    Great experience with valuable learning and growth opportunities.
    The good thingsPlenty of opportunities for career growth and professional development. Continuous learning opportunities, not only within your own profession but also across other fields. Employee benefits includes perks like free eye examinations and vision correction services.
    The challengesThe work pace can be intense, requiring quick adaptation and multitasking.
    5.0
    Optometrist
    Aug 2024
    Bandar Puteri Puchong Selangor1 to 2 years in the role, former employee
    A great company for individuals who are hungry to learn and aggressive in career growth.
    The good thingsA very strong and excellent platform in providing both personal & career growth opportunities. Colleagues are fun, friendly and supportive! Friendly working environment.
    The challengesTo work extra to gain what we want. Must plan and organise time & work load well.
    5.0
    Consultant & optician
    Aug 2024
    Cheras Kuala Lumpur1 to 2 years in the role, former employee
    Nice and good learning place
    The good thingsAt VISTA Eye Specialist, we prioritize work-life balance, with working hours designed to ensure you can typically finish your day by 6 PM. Our environment is conducive to learning and growth, with our friendly ophthalmologists always eager to share their vast knowledge and experience. The camaraderie among colleagues is exceptional, making it a comfortable and collaborative place to work.
    The challengesWhile we do have some internal activities that require attention, these present wonderful opportunities for personal and professional development. Our dynamic work environment offers chances to take on leadership roles, which can be slightly busy but immensely rewarding.
    1 person found this helpful
    5.0
    Training and Sustainability Manager
    Aug 2024
    Petaling Jaya Selangor
    A better version of myself than the one that entered it.
    The good thingsVISTA Eye Specialist has been instrumental in my professional growth. I've had the incredible opportunity to evolve from a Marketing Executive to a Training & Development Manager, with a detour into laser technology as a certified Laser Technician. The company truly invests in its employees, offering a supportive environment for learning and development. I've been exposed to diverse roles and challenges, fostering critical thinking, problem-solving, and leadership skills. The company's commitment to employee growth is evident in the numerous opportunities for professional development, including overseas study tours to Europe, the US, and South Korea. VISTA is more than just a workplace; it's a platform for personal and professional advancement.
    The challengesGrowth is often accompanied by challenges, and VISTA has provided a rich environment for both. The company's support system, akin to a family, has been instrumental in navigating these challenges. Through demanding projects and steep learning curves, I've developed resilience, problem-solving skills, and a strong leadership foundation. The guidance and encouragement from management have been invaluable in transforming these challenges into opportunities for personal and professional growth.
    1 person found this helpful
    1.0
    Optometrist
    Oct 2018
    5 to 6 years in the role, former employee
    Life lesson learned
    The good things1. A good place for developing skills. Fresh-graduate can improve their clinical skills within 1 year. 2. Latest technology for primary eye care and treatment. 3. Best experiences to gain for only about 1 - 2 years of working.
    The challenges1. No work and life balances. Stated working hour 9am-6pm but need to come at 8.30 for daily meeting or even earlier. 2. Money comes first. 3. Under qualified Managers. Big gap on the education level makes it hard to communicate. 4. Have to keep your high motivation all the time.
    4 people found this helpful
    5.0
    Receptionist
    Sep 2018
    Less than 1 year in the role, former employee
    Good experience and colleagues!
    The good thingsColleagues are friendly and give great help to new employees. Friendly environment to work in. Consultant ophthalmologists are very experienced in their field and shares their knowledge and experience to new interns. Events are held all year round for the employees for entertainment and to promote unity.
    The challengesThe employers need to show more care towards their employees and listen to their complaints and opinions. Workload may be high and stressful.
    2 people found this helpful
    3.0
    Staff
    Mar 2017
    Absolutely Everything
    The good thingsA good place to learn as you need to be actively engaged in everything. Must have \"Can Do\" attitude.
    The challengesToo much in-house activities. Insufficient staff. Need to cover everything.
    1 person found this helpful
    5.0
    Human resource manager
    Nov 2016
    5 to 6 years in the role, current employee
    High Team Spirit
    The good thingsAlthough we have to work hard and its fast pace is challenging, we all work as a team in the same direction and everyone is having fun together. Everyone will motivate each other. We share our experience and we provide constructive feedback to staff for improvement. The company assign a buddy to each new staff for a month to help them blend easily into the company culture so that the new staff could perform faster without having to take longer time to observe the culture.
    The challengesOne of our company's core value is to embrace technology. Not only that we have the latest technology for our eye surgeries, in fact staff are also expected to be savvy such as producing video using latest apps. Hence, new staff are required to introduce themselves via a self-intro video before their commencement with us.
    5.0
    Customer service team leader
    Jun 2015
    7 to 8 years in the role, current employee
    Come! Joining VISTA as part of my team!
    The good thingsA company with good opportunities for career development & good working environment. If you like to have self improvement, you must put VISTA as your priority. VISTA also provide 5 working days a week and offer 3 month maternity leave.
    The challengesStaffs required to work on weekend with 5 working days a week. Three different ethnics provided challenging working environment to staff. Staffs can learn more in communication skills among staffs /suppliers or partners. Staff also being given opportunities to lead certain company projects such as eye carnival, youth challenges ( community project) etc.
    4.0
    Nursing Team Leader
    Jun 2015
    Multitasking company
    The good thingsQuality care and up to date technology
    The challengesInsufficient staffing and non qualified managers
    3 people found this helpful
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