Company Reviews

    Working at VISTA Laser Eye Center Sdn Bhd

    4.427 ratings in total
    5
    16
    4
    8
    3
    2
    2
    0
    1
    1
    100%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(27 ratings)
    Career development
    4.4(27 ratings)
    Benefits & perks
    4.0(27 ratings)
    Management
    4.1(27 ratings)
    Working environment
    4.4(27 ratings)
    Diversity & equal opportunity
    4.5(21 ratings)
    Ratings for VISTA Laser Eye Center Sdn Bhd are shared as-is from employees in line with our community guidelines

    reviews

    Showing 7 reviews for Kuala Lumpur
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    3.0
    Optometrist/Optician
    Mar 2025
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, former employee
    don't trust too much on the positive reviews
    The good thingsAs a fresh grad, it's a good place to start. Work life balance. experience may limited to refractive aspect (LASIK, cataract, etc.)
    The challengesnot muslim friendly, bias from the staffs to the branches, not guaranteed increment, hidden agenda, very selective.. suggest to ask around first (those who worked here)
    1 person found this helpful
    4.0
    Customer Service Executive
    Aug 2024
    Kepong Kuala Lumpur5 to 6 years in the role, current employee
    Happy working with best colleagues, always come with good support when need.
    The good thingsPlenty of opportunities for personal growth, skill development, and making a tangible impact.
    The challengesFacing patients with various eye conditions, need clear communication for ensuring patients are comfortable and well informed.
    4.0
    Customer Service Representative
    Aug 2024
    Kepong Kuala LumpurLess than 1 year in the role, current employee
    My experience at Vista Eye Specialist has been both rewarding and challenging, characterized by a commitment to exceptional patient care and a supportive team environment that fosters professional growth.
    The good thingsMy experience with Vista Eye Specialist as a Customer Care Administrator has been nothing short of exceptional. The team at Vista consistently demonstrates a high level of professionalism and dedication to patient care. The environment is welcoming, and the staff go above and beyond to ensure that every patient feels comfortable and informed throughout their visit.
    The challengesMy time at Vista Eye Specialist as a Customer Care Administrator has been a rewarding journey, filled with both successes and challenges. While the experience has been largely positive, there are a few areas where navigating challenges has been part of the role. Managing High Patient Volume: At times, dealing with a high volume of patients can be overwhelming. Ensuring each patient receives timely and thorough care while managing a busy schedule requires efficient multitasking and organizational skills. Handling Patient Expectations: Patients often come with high expectations and varying degrees of understanding about their conditions and treatments. Balancing these expectations while providing realistic and compassionate care can sometimes be difficult. Resource Constraints: Occasionally, limitations in resources or staffing can impact the efficiency of operations. Finding ways to optimize workflows and ensure high-quality patient care despite these constraints is an ongoing challenge. Managing Work-Life Balance: The demands of a busy eye care center can sometimes affect work-life balance. Ensuring that I maintain a healthy balance while meeting professional responsibilities requires careful planning and time management.
    4.0
    Optometrist
    Aug 2024
    Kepong Kuala Lumpur3 to 4 years in the role, current employee
    Best place to gain experience!
    The good things1. A great place to learn on clinical things (clinical optometrist) as you work directly with Ophthalmologist (assisted with diagnosis and treatment) 2. You can get to work with latest/ advanced optical/medical equipment and technologies. 3. You will conducted comprehensive and complete eye check-up for all age patients (including pediatric and geriatric populations) = skills and experience as working in diverse communities.
    The challenges1. There are many in-house activities such as carnival, flyer distributions, roadshow, gamification, centre decorations. These, cause extra workload and not enough staff to manage everything efficiently and everyone has to handle a lot of different tasks, which can be overwhelming at times. 2. Be ready to work over working hours. 3. It's important to have 'Yes' attitude to succeed here as the company requires you to be proactive and actively engaged.
    4.0
    Consultant
    Aug 2024
    Kepong Kuala Lumpur3 to 4 years in the role, current employee
    Awesome working experience but be ready for working beyond working hour and also during off day.
    The good thingsHigh career growth opportunity, happy and supportive working environment, good management team, good employee benefits, everything stated clearly in black and white, on track of latest market trend.
    The challengesFast pace working culture, need to deal with stress, no spoonfed practice, heavy work load.
    4.0
    Optometrist
    Aug 2024
    Kepong Kuala Lumpur5 to 6 years in the role, current employee
    Great experience with valuable learning and growth opportunities.
    The good thingsPlenty of opportunities for career growth and professional development. Continuous learning opportunities, not only within your own profession but also across other fields. Employee benefits includes perks like free eye examinations and vision correction services.
    The challengesThe work pace can be intense, requiring quick adaptation and multitasking.
    5.0
    Consultant & optician
    Aug 2024
    Cheras Kuala Lumpur1 to 2 years in the role, former employee
    Nice and good learning place
    The good thingsAt VISTA Eye Specialist, we prioritize work-life balance, with working hours designed to ensure you can typically finish your day by 6 PM. Our environment is conducive to learning and growth, with our friendly ophthalmologists always eager to share their vast knowledge and experience. The camaraderie among colleagues is exceptional, making it a comfortable and collaborative place to work.
    The challengesWhile we do have some internal activities that require attention, these present wonderful opportunities for personal and professional development. Our dynamic work environment offers chances to take on leadership roles, which can be slightly busy but immensely rewarding.
    1 person found this helpful
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