VPO Services Sdn Bhd
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    VPO Services Sdn Bhd
    (38 reviews)
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    Company Reviews

    Working at VPO Services Sdn Bhd

    4.338 ratings in total
    5
    15
    4
    20
    3
    2
    2
    1
    1
    0
    97%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(38 ratings)
    Career development
    3.7(38 ratings)
    Benefits & perks
    4.1(38 ratings)
    Management
    4.1(38 ratings)
    Working environment
    4.2(38 ratings)
    Ratings for VPO Services Sdn Bhd are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 38 reviews sorted by most recent
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    most recent
    5.0
    Customer service executive
    Jun 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    Great learning working environment to work with
    The good thingsI like training, it makes me learn new thing. My team lead is kind and approachable, so I'm comfortable to talk with her. Office location is convenient, colleagues are friendly and helpful.
    The challengesmust learn to be multi-tasking
    5.0
    Customer service executive
    Jun 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    The resources is good, the computer, the help from the other department when issue happen
    The good thingsI find myself better when I roll in the job at VPO, I can do multiple tasks in short time. Beside, I have such a great colleague always
    The challengeshave to work on night shift
    5.0
    Customer service
    May 2021
    Kuala LumpurLess than 1 year in the role, current employee
    good team spirit and friendly working environment
    The good thingsgood team spirit, good support from other departments, nice working environment
    The challengesmulti-tasking and can't cope with working on shift
    5.0
    Customer service
    May 2021
    Kuala Lumpur3 to 4 years in the role, current employee
    good environment, colleagues like family
    The good thingsclean and good working environment, colleagues friendly and respect each other, leader always guide me with patient
    The challengesmulti-tasking and prepare report
    5.0
    Customer service executive
    May 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    my manager & leader always provide me a warm welcome and understanding when I have any problem
    The good thingsfriendly colleagues, good pay and benefits. my manager and leader always understand my problem and provide solutions to help me
    The challengescannot cope with working on shift
    5.0
    Customer service executive
    Apr 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    Great working environment and company benefits
    The good thingsmanagement, working environment, company benefits, friendly colleagues, sufficiently trained by leader and learned some soft skills
    The challengesmulti-tasking and fast-pace environment
    5.0
    Customer service
    Mar 2021
    Kuala LumpurLess than 1 year in the role, current employee
    It’s really good experience
    The good thingsIt’s really nice company, pls try to join
    The challengesEvery project here is really challenging
    4.0
    Telemarketing executive
    Mar 2021
    Less than 1 year in the role, current employee
    Great environment, nice & helpful colleagues
    The good thingsopportunity to work on all projects, workload is just right, comfortable working environment and efficient support from colleagues
    The challengesfamiliarize project requirements & updaetes, but leader and the team always willing to share ideas / solutions when needed
    5.0
    Customer service executive
    Mar 2021
    1 to 2 years in the role, current employee
    Great working environment and team members
    The good thingscompany environment, benefits, colleagues
    The challengesworking shift, multitasking but great working environment to improve customer service skills
    4.0
    Customer service executive
    Mar 2021
    1 to 2 years in the role, former employee
    Great working environment to work with
    The good thingsworking environment, leadership, relationship with colleagues and teambuilding
    The challengesmultitasking, working shift, but able to learn a lot and improve skills
    4.0
    Customer service executive
    Feb 2021
    Kuala LumpurLess than 1 year in the role, current employee
    I like most about my job is I am always being active
    The good thingsI feel enough trained and oriented for my job, colleagues are supportive and always available to contact.
    The challengesI always feel free and comfortable to discuss any issues with my superior / manager, the only challenge was I can't withstand with shift working hours.
    4.0
    Customer services
    Oct 2020
    Kuala Lumpur1 to 2 years in the role, current employee
    quite friendly colleagues
    The good thingswork 4day off 3 day can have free time more
    The challengesworking 12 hour pe rday
    4.0
    Customer service executive
    Aug 2020
    great experience working with VPO
    The good thingsfriendly colleagues, superior & manager always open-minded for discussion
    The challengesrotational shift and maintain high standard of service level
    5.0
    Customer service executive
    Aug 2020
    great learning experience working with VPO
    The good thingsopportunity to learn new knowledge, colleagues are friendly and willing to help each other
    The challengesmulti-tasking and must always keep abreast with update information of product
    4.0
    Customer service executive
    Aug 2020
    1 to 2 years in the role
    working as customer service is very fun and challenging
    The good thingsthe good things is learn how to multitasking and how to manage stress : )
    The challengesneed to follow up on product knowledge and new update / information of product.
    4.0
    Customer service executive
    Aug 2020
    1 to 2 years in the role, current employee
    working as customer service agent is very challenging and fun
    The good thingscompany benefits, staff and management are friendly and helpful.
    The challengesneed a lot of energy time management and ability to handle clients.
    4.0
    Customer service executive
    Aug 2020
    Less than 1 year in the role, current employee
    working as customer service executive is a great experience
    The good thingscolleagues are very friendly, and always willing to help each other.
    The challengesmulti-tasking and must be always patient when providing support to customers
    1 person found this helpful
    4.0
    management associate
    Aug 2020
    Less than 1 year in the role, current employee
    Management is always open for discussion & suggestion
    The good thingssuperior and colleagues are super friendly. They are willing to help you even though they have their own tasks on-going. Office is clean and it is cozy for employees to take a short break.
    The challengesnot easy to be consistent and always maintain high standard of service level to provide customer service support to clients
    4.0
    Customer service executive
    Aug 2020
    Kuala Lumpur1 to 2 years in the role, current employee
    Everyone is friendly and always ready to help each other
    The good thingsEasy to access every resources. My superior and manager are open-minded to accept any suggestion.
    The challengesRotational shift, high standard of service level requirements by clients
    4.0
    Customer service executive
    Jun 2020
    Less than 1 year in the role, former employee
    Great workplace and working environment
    The good thingsEmployee development is good. I reach 60 wpm typing speed in English and 110 wpm typing speed in Chinese. I workplace is clean and neat. The people there are nice and friendly.
    The challengesToo many tasks to be completed. Stress.
    4.0
    Customer Service
    Aug 2019
    3 to 4 years in the role, current employee
    Great Colleagues
    The good thingsFriendly manager and colleague.
    The challengesTo comfort customers.
    1 person found this helpful
    5.0
    Customer Service
    Jun 2019
    1 to 2 years in the role, current employee
    Good working place
    The good thingsable to meet great colleagues, good and nice working environment, just like a second home to me.
    The challengesneed to work on night shift
    2 people found this helpful
    4.0
    Compliance officer
    Apr 2019
    1 to 2 years in the role, former employee
    Nice and Fun Workplace
    The good thingsGreat Colleagues and work environment, Fun place to work in and there are many company activities monthly. Basic Employee benefits covered such as a medical card, Management staff are helpful and pleasant to deal with.
    The challengesMostly self-taught or peer to peer learning, not much adequate training. Great if your self motivated bad if your training reliant. Shift based job so would have to adjust your own social life according to work schedule.
    1 person found this helpful
    4.0
    Internship
    Apr 2019
    Less than 1 year in the role, former employee
    Good Company
    The good thingsHave learnt a lot of things here, get to know a lot of new colleagues and friends, have good colleague to teach me.
    The challengesMore permission to access.
    1 person found this helpful
    4.0
    IT Executive
    Apr 2019
    1 to 2 years in the role, former employee
    Nice & Friendly Colleagues
    The good thingsAble to make new friends here and have good conversations with them. They are nice and friendly.
    The challengesLearn a lot of new IT related stuff.
    2 people found this helpful
    4.0
    Compliance officer
    Apr 2019
    Less than 1 year in the role, former employee
    Friendly colleagues & working environment
    The good thingsFriendly colleagues & working environment
    The challengesMultitask in PC usage.
    1 person found this helpful
    4.0
    Compliance officer
    Apr 2019
    1 to 2 years in the role, former employee
    Friendly environment
    The good thingsFriendly environment, young generation created friendly and energized atmosphere. Working environment is clean and comfortable.
    The challengesNot enough challenges.
    1 person found this helpful
    3.0
    Customer Service
    Jan 2019
    Less than 1 year in the role, former employee
    Good Company
    The good thingsComfortable working environment, colleagues get along very well, good staff benefits
    The challengesNeed to learn from zero.
    1 person found this helpful
    5.0
    Customer service executive
    Dec 2018
    Less than 1 year in the role, former employee
    customer service plays a very important role and it contributes toward achieving company goals
    The good thingsLearn customer service technique and skills. Work with friendly colleagues and enjoy staff welfare activities. Now i am moving forward to further my study and I will definitely keep contact with my colleagues here.
    The challengesi have no working experience in customer service, i have to learn and understand the product and provide good customer service to clients. I have learned a lot in customer service skills as well as how to communicate and work well in a team.
    3 people found this helpful
    3.0
    Compliance
    Dec 2018
    1 to 2 years in the role, former employee
    Young and Energetic Working Environment
    The good thingsThe working environment here is young and energetic as most of the employees here are young adults. It gives us an energetic atmosphere.. like it!
    The challengesShort of manpower
    1 person found this helpful
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