VPO Services Sdn Bhd
    (38 reviews)

    Company Profile

    Company overview

    Company size

    51-100

    Primary location

    VPO Services Sdn Bhd, Level 18, Sunway Tower 2, No. 86, Jalan Ampang, 50450 Kuala Lumpur.
    COME JOIN US NOW!• Fun and dynamic working environment• Attractive remuneration and good benefits• Comprehensive medical and insurance coverage• Relaxing and supportive workspaces• Engaging activities and recognition programs• Outstanding career advancement opportunities• Caring and positive work culture• Convenient location with direct access to public transport (next to LRT Dang Wangi)• Flexible working arrangements• Fast growing outsourcing companyVPO SERVICES - Together, we can achieve more!We are a leading Business Process Outsourcing (BPO) company, providing customer-centric business process services. Our network of delivery centers are spread across South East Asia, Singapore, the Philippines, Taiwan and China.At VPO, our THREE main pillars are:Virtue: Moral excellencePrestige: To possess high reputationOutstanding: We aim to provide outstanding resultsOur mission is to achieve customer excellence with sustainable talent development.OUR SERVICES PORTFOLIO INCLUDES:We help our clients optimize business processes by providing customized Business Process Outsourcing (BPO) services. We offer wide range of services throughout the customer lifecycle, which include:Customer CareBusiness SupportTroubleshootingCustomer ManagementData Processing & Transaction ProcessingWe endeavor to transform from being an outsourcing company to a trusted business partner – by keeping our focus on delivering value. We focus on improving customer experience, simplifying business processes, increasing productivity and creating a positive revenue impact.

    Jobs at VPO Services Sdn Bhd

    Based on your search activity

    at VPO Services Sdn Bhd
    Kuala Lumpur City Centre, Kuala Lumpur
    It's ideal for individuals that passionate about service, enjoy interacting with people and can deliver exceptional experiences to top-tier customers.
    It's ideal for individuals that passionate about service, enjoy interacting with people and can deliver exceptional experiences to top-tier customers.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    25d ago
    25d ago

    at VPO Services Sdn Bhd
    Kuala Lumpur City Centre, Kuala Lumpur
    • Attractive Remuneration + Allowances • Fun, Work-Life-Balance Working Environment • Convenient location with direct access to public transport
    • Attractive Remuneration + Allowances • Fun, Work-Life-Balance Working Environment • Convenient location with direct access to public transport
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    20d ago
    20d ago

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    Reviews overview

    4.338 ratings in total
    5
    15
    4
    20
    3
    2
    2
    1
    1
    0
    97%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends

    What’s it like working at VPO Services Sdn Bhd?

    AI summary of recent reviews

    Employees at VPO Services appreciate the friendly and supportive colleagues, as well as the training and development opportunities provided by the company. Management is described as approachable and open-minded, offering guidance to employees. The work environment is praised for being clean, comfortable, and fostering a positive atmosphere. Employees are also satisfied with the benefits offered, including good pay and medical coverage.

    However, some potential challenges include the need to multitask and handle multiple tasks simultaneously, as well as working on rotational shifts, including night shifts. Maintaining a high standard of service level for clients can be demanding, particularly when dealing with customer inquiries. Additionally, keeping up with product knowledge and updates can be a challenge in a fast-paced environment.

    Recent reviews

    5.0
    Customer service executive
    Jun 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    Great learning working environment to work with
    The good thingsI like training, it makes me learn new thing. My team lead is kind and approachable, so I'm comfortable to talk with her. Office location is convenient, colleagues are friendly and helpful.
    The challengesmust learn to be multi-tasking
    5.0
    Customer service executive
    Jun 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    The resources is good, the computer, the help from the other department when issue happen
    The good thingsI find myself better when I roll in the job at VPO, I can do multiple tasks in short time. Beside, I have such a great colleague always
    The challengeshave to work on night shift
    5.0
    Customer service
    May 2021
    Kuala LumpurLess than 1 year in the role, current employee
    good team spirit and friendly working environment
    The good thingsgood team spirit, good support from other departments, nice working environment
    The challengesmulti-tasking and can't cope with working on shift
    Ratings for VPO Services Sdn Bhd are shared as-is from employees in line with our community guidelines
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