Wiki Labs Sdn Bhd
(11 reviews)
Company Profile
Company overview
Website
Industry
Information Technology Services
Specialities
Cloud Transformation, Cybersecurity, IT Infrastructure Modernization, Software-Defined Networking (SDN / NFV), Data Protection and Business Continuty, Hybrid Cloud
Company size
11-50
Primary location
16-06, Tower B, The Vertical Business Suite, Bangsar South, 59200, Kuala Lumpur
Wiki Labs Sdn Bhd ("Wiki Labs") is a trusted IT Solutions Provider delivering innovative and high-performance technology solutions to enterprises across Malaysia.We define “Solutions” as providing strategic answers to complex IT challenges, helping clients stay competitive in today’s evolving digital landscape. The name “Wiki”, derived from the Hawaiian word for “speedy”, reflects our commitment to agility, efficiency, and excellence in service delivery.Our expertise spans infrastructure modernization, cloud transformation, and cybersecurity, empowering organizations to optimize performance, enhance security, and drive digital growth.
Our mission statement
Empowers individuals and organizations to navigate the complexities of technology, fostering transformation and building lasting, meaningful connection through innovation, collaboration and integrity.The company exists to drive impactful solutions that make technology more accessible, sustainable and human-centered.
Awards and accreditations
SOBA - Entrepreneur of the year - Male 2025
SOBA - Best innovation award 2025
SOBA - Best Customer Service & Use of Technology Award 2025
Golden Bull Award - Super Golden Bull 2024
Golden Bull Award - Digital Transformation 2024
Reviews overview
4.511 ratings in total
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What’s it like working at Wiki Labs Sdn Bhd?
AI summary of recent reviews
Employees at Wiki Labs Sdn Bhd appreciate the collaborative and supportive culture, where open communication and teamwork are encouraged. The company provides ample opportunities for learning and professional growth, with a focus on continuous development and mentorship. Leadership is described as approachable and supportive, offering guidance and creating an environment that fosters success. Employees also value the emphasis on work-life balance, with flexibility and accommodations for individual goals.
However, some potential challenges exist, such as demanding workloads, particularly during peak project periods, which may lead to increased stress levels. Adapting to the fast-paced environment and navigating different project requirements and Standard Operating Procedures (SOPs) can be a challenge, especially for new employees. Additionally, there is room for improvement in streamlining communication between departments to ensure efficient project timelines and collaboration with external partners.
Recent reviews
5.0
Project Manager
Oct 2024Kuala Lumpur City Centre Kuala Lumpur
Working here provides a supportive team culture with open communication and strong bonds, but the workload can sometimes be overwhelming
The good thingsWorking at WIKILABS has been one of the most rewarding experiences in my career. The team culture is exceptional; everyone is genuinely supportive and collaborative.
A standout aspect is the open communication environment. There are no office politics to navigate, creating a refreshing and productive atmosphere. Team members feel comfortable sharing ideas and feedback, which fosters a culture of learning and growth.
I also appreciate the strong bonds that develop within the team. It’s not just about work; we actively engage with each other, making it a place where friendships thrive alongside professional development. The learning opportunities are abundant, and I’ve gained so much from my interactions with my teammates.
If you’re looking for a workplace that values communication, teamwork, and personal growth, WIKILABS is the place to be! Highly recommended!
The challenges
While my experience at has had its positives, I have to address some challenges I've faced. At times, the work can be quite overwhelming, leading to increased stress levels. The fast-paced environment, while invigorating, can also feel like a lot to handle, especially during peak project periods.
While the team is supportive, the demands can sometimes while handling difficult customers
If you thrive in a high level customers you may be a good fit. However, it's important to be prepared for the intensity that can come with the job.
4.0
Project Coordinator
Sep 2024Bangsar South Kuala LumpurLess than 1 year in the role, current employee
Positive and Professional Working Environment with Growth Opportunities
The good thingsI had the opportunity to work as a Project Coordinator at Wiki Labs, and overall, it was a highly rewarding experience. The company fosters a supportive and collaborative culture, with a strong emphasis on professional development and teamwork.
The leadership team provides clear direction and is always open to new ideas, which allowed me to actively contribute to project planning and execution. I also appreciated the mentorship and guidance provided, which helped me grow both professionally and personally.
The only area I believe could be improved is streamlining communication between departments to ensure project timelines are always met efficiently. However, this was a minor issue and did not hinder the overall progress of the projects I worked on.
I highly recommend Wiki Labs to anyone seeking a dynamic and growth-oriented work environment, especially for roles in project management or coordination.
The challengesAs a Project Coordinator, what can i see was I encountered a variety of projects, each with its own set of guidelines and Standard Operating Procedures (SOPs). While this diversity allowed me to broaden my skills and knowledge, it also presented a unique set of challenges.
One of the most significant challenges was navigating the different requirements and protocols for each project. Every project, whether in the same department or across different ones, had its own specific SOPs, which meant I had to quickly familiarize myself with various procedures, compliance standards, and tools. This often required intensive coordination and adaptability on my part, as I had to ensure that all teams were aligned with their respective guidelines while maintaining consistency in overall project delivery.
Furthermore, the variation in our partner or distributor expectations added another layer of complexity. Projects led by different departments often had unique objectives, communication preferences, and reporting formats. Balancing these expectations required me to tailor my approach for each project, which was both time-consuming and challenging, especially when managing multiple projects simultaneously.
For instance, some projects prioritized speed and efficiency, while others placed more emphasis on compliance and documentation. Adapting to these shifting priorities was an ongoing challenge, requiring close collaboration with cross-functional teams to ensure we met project deadlines without compromising quality or adherence to SOPs.
5.0
Residential Engineer
Sep 2024Kuala Lumpur City Centre Kuala Lumpurcurrent employee
Working with a team that foster respect and coorperation. The bosses who always helps me and a good colleagues also always supports in every aspect.
The good thingsPositive work culture, good colleagues and bosses.
The challengesAt the beginning of work to adapt to the work environment
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