Company Reviews

    Working at WPP Business Services Sdn Bhd

    3.885 ratings in total
    5
    40
    4
    22
    3
    3
    2
    7
    1
    13
    90%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(85 ratings)
    Career development
    3.7(85 ratings)
    Benefits & perks
    3.4(85 ratings)
    Management
    3.6(85 ratings)
    Working environment
    4.0(85 ratings)
    Diversity & equal opportunity
    4.0(2 ratings)
    Ratings for WPP Business Services Sdn Bhd are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 85 reviews sorted by most recent
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    1.0
    Senior Financial Analyst
    Mar 2026
    Mutiara Damansara Selangor1 to 2 years in the role, former employee
    Not recommended at all.
    The good thingsHybrid (3 days wfh) nearby MRT Surian
    The challengesVery manual to do the tasks Company not intend to invest to make the system advanced Alot of internal reporting works which didnt build more accounting/finance knowledge Bad top-down management style incl indirect pressure Bad experience to deal with HR Super high staff turnover Low benefits overall Minimum or no increment & bonus
    1 person found this helpful
    2.0
    Analyst
    Nov 2024
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    not recommended with the current leadership
    The good thingsColleagues are good, various activity for staff, flexible working arrangement, supportive HR
    The challengesManagement are not reliable, attrition very high as people are not happy with the leadership, things too manual
    3 people found this helpful
    1.0
    Finance
    Nov 2023
    Friendly Environment but NOT RECOMMENDED
    The good thingsHelpful & friendly colleague. Always there to help & back up when you are in trouble.
    The challengesManagement are not reliable. Too much focusing on job done asap while using manual system. Bonus & increment given only to performing staff (read staff who are willing to work OT all day & along the weekend). No standardizing work, expect to back up staff on leave. Those who have commitment to family after office hour, do avoid this company at all cost.
    6 people found this helpful
    1.0
    Sr Finance Analyst
    Nov 2023
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Pathetic excuse for a shared service company
    The good thingsThe only good thing about this company is the office location
    The challengesJust terrible. The management has no intent of improving the quality of work to help employees reach a better balance between their work vs life. Toxic employees are abundant as well as manager/assistant managers with the knowledge pool of a junior employee
    2 people found this helpful
    1.0
    Finance analyst
    Sep 2023
    Mutiara Damansara Selangor1 to 2 years in the role, former employee
    Bitter-sweet memories. But not recommended
    The good thingsThe location is ideal. Near to MRT. Colleagues are rather helpful.
    The challengesThe management focused too much on unimportant things and did not want to improve the SOP and system. The mid-managers are only concerned about the quantity not the quality of work. Do not trust the good reviews as the company will ensure the newcomers share their comments at the earliest. No work-life balance. This company is suitable for people who are super workaholic.
    3 people found this helpful
    5.0
    Finance Intern - Non Media
    Sep 2023
    Mutiara Damansara SelangorLess than 1 year in the role, former employee
    Great environment, fun team
    The good thingsThe environment was great, senior and team members always supportive and helpful depends on team been placed. Luckily my team is superb and the manager super awesome. Various monthly activities for engagement and free breakfast once a week.
    The challengesThe work process can be improve to help employee be more efficient and do less OT. Workload can be stressful depends on opco.
    1.0
    Non-Media FA
    Sep 2023
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    An average SSC with mediocre management
    The good thingsColleagues were helpful and office location is ideally situated next to the MRT.
    The challengesManagement were unrealiable and focused too much on things that do not improve the quality of your work. Interns would rather use AI for their reviews rather than articulating it themselves so that they may learn to better improve their speech skills. The operations that the SSC supports are fine as what you would expect however it is just the lower management for the MY SSC that are rather backwards thinking. It is stressful for the wrong reasons
    3 people found this helpful
    5.0
    HR & admin
    Sep 2023
    MalaysiaLess than 1 year in the role, current employee
    Positive workplace environment with great team.
    The good things1. Manager and teammate which always encourages and motivate me to strive for success. 2. As an intern I was expose to actual working environment. 3. Free food every week 4. Increases work productivity. 5. Improves communication, writing and soft skills. 6. Fun working space
    The challengesSometimes the workload is heavy but manageable.
    5.0
    service man
    Sep 2023
    1 to 2 years in the role, current employee
    Best Place to Gain Knowledge
    The good thingsThe benefits. The knowledge. The environment. The surroundings. Best Place to learn and gain knowledge on how SSC works in a private sector.
    The challengesNone for now. Would gain more experience and improve better to provide outstanding services.
    1.0
    Senior Finance Analyst
    Aug 2023
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Senior Finance Analyst
    The good thingsPay is average. Location is ideal as it is directly connected with the MRT.
    The challengesBad manager and assistant manager that does not value the thoughts and ideas of its employees but instead only micromanages them. Not much to gain in terms of knowledge on the accounting and finance processes. Backwards office culture that does not have any flexibility on working hours unlike other shared services. Instead of prioritizing the job getting done, they place emphasis on getting into work on time. In a world of rapid growth and advancements to the working culture, the company is stuck in the old ways like a rock refusing to move as the stream changes its course.
    2 people found this helpful
    5.0
    Finance Intern
    Aug 2023
    Good place, Good surrounding
    The good thingsI love the positive surrounding, the open office concept, the hybrid schedule. The salary is also quite good.
    The challengesIt is quite a fast pace company, So you need to be very flexible, work smart and be prepared for any tasks that may come to you.
    1 person found this helpful
    5.0
    Non Media
    Aug 2023
    hybrid working model and great colleagues
    The good thingsgood team and fun working environment
    The challengesmanual working and system
    2 people found this helpful
    5.0
    Finance analyst
    Aug 2023
    Sungai Besi Kuala LumpurLess than 1 year in the role, current employee
    Nice experience working here !
    The good thingsAll of the colleagues are kind, helpful and supportive ! So lucky to be a part of WPP. Always have free food ^^ enjoy working life
    The challengesI have learnt a lot of new things i never try before, my colleagues and team always guides and support me :)
    5.0
    Finance analyst
    Aug 2023
    Place to start & build a career.
    The good thingsWelcoming environment, strong leadership and exciting challenges.
    The challengesAs with any evolving company, WPP Malaysia has some areas where processes are still in their early stages.
    5.0
    Finance analyst
    Aug 2023
    Very good company and challenge for growing in career
    The good thingsGood environment college and place
    The challengesI have to appreciate for WPP to give me a good chance for growth and improve myself
    5.0
    Finance analyst
    Aug 2023
    Less than 1 year in the role, current employee
    Non-Media Department - Working Environment, Colleague
    The good thingsGood working environment, have a very supporting colleague & bosses. The salary payment also very good. Also, there's a lot of things can learn not just related to work but also for other things.
    The challengesSome of the system is manual but I think its good so that staff can learn more about accounting instead of relying 100% on the system. It also make us to think on how to improve the system/process so that we can become more creative when doing the job.
    5.0
    Senior
    Aug 2023
    1 to 2 years in the role, former employee
    I feel challenged the same time happy
    The good thingspeople are very friendly. supervisors are always helpful.
    The challengesmanual and eats your time
    5.0
    Analyst
    Aug 2023
    1 to 2 years in the role, former employee
    Nice Experience in SSC!
    The good thingspeople are very helpful. the culture is warm and nice
    The challengesa lil bit manual but leaders and seniors will help
    5.0
    HR intern
    Aug 2023
    Mutiara Damansara SelangorLess than 1 year in the role, current employee
    I learned a lot because the system here is manual, so I got to experience everything from start to finish.
    The good thingsThe team and coworkers are extremely supportive, the facilities are excellent, and we were able to bond during our lunch break. This company also offers a hybrid work environment.
    The challengesAs we do a manual process here, we got many workloads but then it's good to enhance our skills to get a solid knowledge.
    5.0
    Finance
    Aug 2023
    1 to 2 years in the role
    The team is very supportive
    The good thingsMy Manager is really helpful. My team is supporting me a lot in order to fulfill our targets.
    The challengesA lil bit heavy workload.
    1.0
    Media
    Jul 2023
    Mutiara Damansara Selangor1 to 2 years in the role, former employee
    Hold a special place in my heart this SSC, but will never look back!
    The good thingsBest part is the colleagues who is very helpful in many ways. Good for starter and intern who wants to feel SSC experience.
    The challenges-Micromanaging level is top notch. Noticed that, they are bosses, not leader. - No empathy and trust at all. -No work-life balance. If you're workaholic, I recommend this SSC.
    1 person found this helpful
    1.0
    Finance analyst RTR media
    Jul 2023
    Mutiara Damansara SelangorLess than 1 year in the role, current employee
    Manual Process and Tight Schedule
    The good thingsNear LRT and shopping mall.
    The challengesThe company is good for fresh graduate because it can build a strong foundation in accounting. However, The system is too outdated and almost 90% manual process with tight schedule. You need to bear in mind that you do internal and external job in this company. Basically no work balance. You need to standby 24 hour. The company also didn't provide a proper training to the employee. If you can work under pressure and sacrifice you time and weekend. Then you can go for it.
    2 people found this helpful
    2.0
    Media
    Jul 2023
    1 to 2 years in the role, former employee
    Good place for new joiner and learn about SSC
    The good thingsLocation is strategic and good colleagues.
    The challengesMid management - No empathy & not listen well System & process - too manual Opco - no comment
    1 person found this helpful
    5.0
    Non Media
    Apr 2023
    Mutiara Damansara Selangor1 to 2 years in the role, former employee
    Good for new joiner in the industry
    The good thingsThe company is good because of good colleagues
    The challengesThe company challenges is manual system
    1.0
    Media
    Apr 2023
    Worst SSC, please avoid
    The good thingsJust some friendly colleagues
    The challenges1. High employee turnover 2. Extremely high workload and no work life balance at all. 3. Team lead blames subordinates for their shortcomings 4. Manual system, a lot of manual cosmetic jobs and uncertain workflow. 5. Really bad management 6. Expect no bonus Avoid this company at all cost.
    2 people found this helpful
    5.0
    Accounting & finance manager
    Mar 2023
    Kuala Lumpur1 to 2 years in the role, current employee
    A place grooming you for a better you
    The good thingsA healthy and positive vibes environment. Hybrid working arrangement. Supportive management and leaders. Great career advancement opportunities
    The challengesProcess rather manual. Heavy workload. However, it build your fundamental and principal with difference exposure.
    4.0
    Senior Finance Analyst
    Feb 2023
    Less than 1 year in the role, current employee
    Good Company to gain knowledge
    The good thingsGood culture and working environment, great colleagues and teammates.
    The challengesOutdated and manual system used. Tight deadlines.
    4.0
    Finance Analyst
    Jan 2023
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Good Employee Benefits and Good People
    The good thingsLots of activities and benefits for employee. Working with good and nice people.
    The challengesNo personal table provided. No bonus and increment. High employee turnover.
    2 people found this helpful
    3.0
    Finance Analyst
    Jan 2023
    1 to 2 years in the role, current employee
    Helpful and friendly colleagues, good leaders and managers
    The good thingsThe colleagues here are helpful and friendly. Ever-ready to help those in need. Work-life is quite balance if you can accept super-crazy hours during closing, because during off-peak, very relaxed time. The promotion opportunity is quite okay. Good and friendly leaders and managers who are patience in explaining.
    The challengesThe accounting software is quite bad. Too manual tasks to transfer numbers to reporting tool. Will be great if system can be automated. Also, it's quite normal nowadays for 13th month bonus. If they can give that, will be great. HR policies are created through global, not in sync with local needs at times.
    1 person found this helpful
    5.0
    Team lead
    Jan 2023
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Great place to work!
    The good thingsGood culture and working environment, great colleagues and teammates.
    The challengesTight month end deadlines but manageable
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