Ratings for Wyndham Acmar Klang Hotel are shared as-is from employees in line with our community guidelines
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1.0
Front Office
Jun 2025
Klang Selangor1 to 2 years in the role, former employee
If you're looking to work here - RUN• The hotel continues to operate on a 6-day work week, despite prior assurances of a transition to a 5-day work week over two years ago. This commitment remains unfulfilled, adding to staff fatigue, especially given the persistent manpower shortages across departments.
• The work culture is highly challenging, with instances where employees are pressured to resign once they are perceived as no longer beneficial to management.
• The HR department lacks efficiency and responsiveness, often delaying critical staffing and administrative matters.
• Due to widespread staffing shortages, the hotel is heavily reliant on part-timers and interns, which affects service consistency and team morale.
• Staff turnover is extremely high, with many unable to complete even one full year of employment due to the demanding and unsupportive environment.
• Despite achieving revenue targets in 2024, no bonuses or performance incentives were distributed, which has negatively impacted employee motivation.
• The work-life balance is poor. Staff are occasionally required to report to work outside of their scheduled hours, particularly when covering for colleagues on medical leave.
• There is a noticeable lack of diversity within departments, with one ethnic group making up 80–90% of certain teams, raising concerns about inclusivity and representation.
2 people found this helpful
5.0
Duty manager
Feb 2023
Shah Alam Selangor3 to 4 years in the role, former employee
Great Working Experiance
The good thingsTeam members, management all are supportive and all associate put the best team work strive for the best hospitality provide towards all the guest for a valuable moment.
The challengesNot many challenges as all associate work as team work.
5.0
Assistant Director Food and Beverage
Oct 2020
Great place and good people
The good thingsTeamwork from owners and top management. Sharing and analyze over issues. Amazing staff attitude towards achieving goals.
The challengesGood start of a pre opening. Covid 19 pandemic, become a major issues achieving our goals, objectives and budget.
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