Company Profile

    Company overview

    Industry

    Hotel & Accommodation Services

    Company size

    51-100

    Primary location

    1-G-1, Persiaran Bukit Raja 2/KU1, 41150 Klang, Selangor
    Wyndham Acmar Klang is an upscale business class-5-star hotel, the leading hotel choice for business travellers, meeting planners and leisure guests. Located in Bandar Baru Klang, the hotel has easy access to the city through any one of three major highways which are the Federal Highway, New Klang Valley Expressway (NKVE) and Konsortium Expressway Shah Alam Selangor (KESAS).Featuring 488 well appointed and spacious guestrooms, it includes a combination of plush rooms and stylish single unit suites to 3-bedroom suites. The hotel offers the ideal venue for meetings, events and weddings with its eleven well-designed function rooms and a luxurious Grand Ballroom.Facilities of the hotel include a Business Centre, Fitness Centre, Kids’ Club and Swimming Pool. Dining choices are many with its T Café restaurant, The Deli, The Lobby Lounge, The Royale Toh Yuen, Sky Lounge and Restaurant located at level 23 with a spectacular 360 view of the city.The Grand Acmar Ballroom and the well designed meeting rooms are the ideal venue for business meetings, social events and weddings. The luxurious Grand Acmar Ballroom caters up to 2,200 persons for seminars or 1,500 persons for dinner functions and is equipped with complimentary Wi-Fi connectivity, the latest audio-visual which includes large LED screens ranging from 24sqm to 70sqm and a large 16sqm cargo lift.A variety of food and beverage outlets are available to suit your taste buds such as the T Café restaurant serving local and international cuisine, The Deli for guests to get their coffee fix with freshly baked pastries or cakes, The Lobby Lounge serving cocktails and mocktails with live performances in the evening, The Royale Toh Yuen serving Dim Sum and authentic Cantonese and Szechuan cuisine.

    Gallery photos

    Reviews overview

    3.73 ratings in total
    5
    2
    4
    0
    3
    0
    2
    0
    1
    1
    67%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at Wyndham Acmar Klang Hotel?

    AI summary of recent reviews

    The Wyndham Acmar Klang Hotel benefits from exceptional teamwork across all levels of the organisation, with both owners and management actively involved in supporting staff and problem-solving. The positive attitude of staff members and their commitment to providing excellent hospitality, combined with strong management support, creates a collaborative and productive work environment.

    The main challenge faced by the hotel has been the impact of the COVID-19 pandemic, which has affected the achievement of business goals and budget objectives. However, the strong teamwork culture appears to help the organisation navigate through these challenges effectively.

    Recent reviews

    1.0
    Front Office
    Jun 2025
    Klang Selangor1 to 2 years in the role, former employee
    If you're looking to work here - RUN• The hotel continues to operate on a 6-day work week, despite prior assurances of a transition to a 5-day work week over two years ago. This commitment remains unfulfilled, adding to staff fatigue, especially given the persistent manpower shortages across departments. • The work culture is highly challenging, with instances where employees are pressured to resign once they are perceived as no longer beneficial to management. • The HR department lacks efficiency and responsiveness, often delaying critical staffing and administrative matters. • Due to widespread staffing shortages, the hotel is heavily reliant on part-timers and interns, which affects service consistency and team morale. • Staff turnover is extremely high, with many unable to complete even one full year of employment due to the demanding and unsupportive environment. • Despite achieving revenue targets in 2024, no bonuses or performance incentives were distributed, which has negatively impacted employee motivation. • The work-life balance is poor. Staff are occasionally required to report to work outside of their scheduled hours, particularly when covering for colleagues on medical leave. • There is a noticeable lack of diversity within departments, with one ethnic group making up 80–90% of certain teams, raising concerns about inclusivity and representation.
    5.0
    Duty manager
    Feb 2023
    Shah Alam Selangor3 to 4 years in the role, former employee
    Great Working Experiance
    The good thingsTeam members, management all are supportive and all associate put the best team work strive for the best hospitality provide towards all the guest for a valuable moment.
    The challengesNot many challenges as all associate work as team work.
    5.0
    Assistant Director Food and Beverage
    Oct 2020
    Great place and good people
    The good thingsTeamwork from owners and top management. Sharing and analyze over issues. Amazing staff attitude towards achieving goals.
    The challengesGood start of a pre opening. Covid 19 pandemic, become a major issues achieving our goals, objectives and budget.
    Ratings for Wyndham Acmar Klang Hotel are shared as-is from employees in line with our community guidelines
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