Employees at Xend value the strong team spirit and sense of belonging, fostering an environment of collaboration and support. The company provides opportunities for learning and development, particularly in logistics and courier operations. Employees appreciate the support from superiors who assist in planning operations effectively, as well as the great working environment with systematic workflows and established SOPs. The attractive salary packages and incentives are also highlighted as positive aspects.
However, employees often need to multitask and manage multiple responsibilities simultaneously, particularly during peak seasons. They are expected to enhance their problem-solving skills and think critically to address ad-hoc issues within short timeframes. Meeting on-time delivery targets and ensuring shipments reach customers promptly is a recurring challenge, especially during peak periods. Additionally, employees may experience high workloads, particularly when handling large volumes of shipments or dealing with urgent deliveries.