Zanroo
    (6 reviews)

    Company Profile

    Company overview

    Website

    Company size

    11-50

    Primary location

    E-21-3A, MENARA SUEZCAP 2, KL GATEWAY, NO.2, JALAN KERINCHI, GERBANG KERINCHI LESTARI, 59200 KUALA LUMPUR
    Zanroo is a social intelligence solution that integrates social listening, monitoring, engagement and customer service to build business insights, and drive results. It is the fastest-growing Social Listening & Monitoring, MarTech start-up in Southeast Asia. Zanroo is present in 16 countries throughout APAC as well as London with the main HQ operating in Bangkok. At the moment, the company holds more than 150 employees and provides services to over 300 clients.Recently raising US$7.4 million from its Series-A round funding, Zanroo aims to secure a global footprint as ‘the next unicorn startup’ with its proprietary technology and strong teams of local professionals in individual markets.Zanroo sets its sights to become a world-class solution by trying to solve social big data challenges from two directions: Zanroo Technology and Zanroo People.VisionTo help marketers in understanding brand marketing on social media through providing insights to close the gap between brands and consumers.MissionTo be the go-to business partner to assist and support marketers by providing insights for strategic marketing planning through the utilization of social media.

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    Reviews overview

    3.36 ratings in total
    5
    2
    4
    1
    3
    1
    2
    1
    1
    1
    50%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends

    What’s it like working at Zanroo?

    AI summary of recent reviews

    Zanroo offers employees a flexible working environment with options for remote work and variable hours. The company provides valuable learning opportunities, with employees appreciating the trust given to explore different roles and develop their skills. The workplace culture is characterised by supportive colleagues and strong teamwork, creating a collaborative environment.

    However, meeting deadlines sometimes requires weekend work, which can impact work-life balance. The company's proprietary system has some performance limitations, and skills learned may not be directly transferable to other organisations. As a growing company, Zanroo experiences frequent organisational changes, though recent implementations have shown improvements in structure and organisation.

    Recent reviews

    2.0
    Data Analyst
    May 2025
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, former employee
    COMPANY DOWNSIZING DURING 2019, BUANG PEKERJA, WITHOUT VSS.
    The good things----------------------
    The challengesKejar dateline even during weekend. Disturb your family time during weekend.
    3.0
    Data
    Aug 2022
    Kuala Lumpur
    Limited knowledge & experience gained
    The good thingsWFH during the pandemic, flexible working time as long as follow the deadlines
    The challengesAnalyse data using Zanroo system hence when you leave the company, nothing much you can show on your resume cuz it's not applicable to other companies. But there were transformations being made by the management, let's see how it goes. Quite stingy in terms of salary, incentives and benefits.
    5.0
    Admin coordinator
    Nov 2019
    Less than 1 year in the role, former employee
    Good experience.
    The good thingsI can speak fluent English because i have to communicate with mostly foreigner and build up my self confident because whenever someone can see you bright in something and good in doing your work, they know how good you can handle your work and manage your work. Cause every boss love a manageable employer. And last but not least, i have such a great boss and all the staff there was so helpful.
    The challengesPressure is, something you didn’t you, will suddenly be your fault and you have to take the challenge and be responsible for it even though it’s not your fault.
    Ratings for Zanroo are shared as-is from employees in line with our community guidelines
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