Ratings for Zurich Insurance Group are shared as-is from employees in line with our community guidelines
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5.0
Human Capital Intern
Feb 2026
Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
It was indeed memorable, amazing and wonderful memories with my team (Human Resources Team)
The good thingsI've been surrounded with great, supportive and passionate teams and colleagues who always show me guidance and give me guidance on how to strive well and better in the corporate world.
The challengesSpeaking of the challenges, it is surprisingly none at all.
1.0
Manager
Jun 2025
Kuala Lumpur City Centre Kuala Lumpur4 to 5 years in the role, former employee
Valuable Experience, But Growth Opportunities Fell ShortLack of manpower, which resulted in frequent overtime and an unsustainable workload over the long term.
Although there were initial discussions about career development and promotion opportunities, these plans were not followed through. Despite performing well and receiving verbal acknowledgment for my contributions, there were no actual steps taken to support my career progression or provide promotion opportunities.
5 people found this helpful
5.0
Senior Executive
Oct 2023
Good workign enviroment
The good thingsOpportunity to work from home.
The challengesLess career enhancement.
1 person found this helpful
5.0
Senior executive
Oct 2023
Kuala Lumpur
Flexible hours of work
The good thingsRemote work style and good working place yet convenient.
The challengesLow salary rate and short manpower
2 people found this helpful
5.0
clerk
Nov 2022
very nice environment
The good thingsa staff very helpful to teach new tasks
The challengesTo understand how to manage filing room
2 people found this helpful
5.0
Claim Management
Aug 2022
Kuala Lumpur9 to 10 years in the role, current employee
Execellent, 1 2 3 go..
The good thingsEnps, Tnps, collaboration, working environment, open space
The challengesyes we do hv even all company do hv, its you to overcome the challenges
2 people found this helpful
5.0
Assistant manager risk management
Aug 2021
Sabah
To meet customer and chat to understand their need
The good thingsTo meet client and new customer, every customer have different requirement. Its a challenging job
The challengesFlexible working hours of usually consulting work
5.0
Wealth Planner
Mar 2021
Kuala Lumpur1 to 2 years in the role, current employee
Amazing experience working here
The good thingsFun work environment, freedom, flexible
The challengesAchieve quota every month
5.0
Data analyst
Aug 2020
3 to 4 years in the role, former employee
Good experience, good team support
The good thingsGood support from bosses from GI Agency team
The challengesNo comments. Team support is good.
5.0
Underwriting
Jul 2020
3 to 4 years in the role, current employee
Where talent is recognized
The good thingsEmployer willing to invest on people career-wise and health-wise. Flexibility to switching role if you believe you can contribute more to the company in a different role, invested good quality office chair for everyone, sponsored naluri coaching app as a mental and physical health support
The challengesAnnual bonus is not very competitive.
5.0
Process specialist
Jul 2020
1 to 2 years in the role, former employee
Happy and enjoy working
The good thingsWorking environment, near to Mrt station,banks, lot of shop/foodtrucks.
The challengesHandle difficult customers.
1.0
Senior executive
Jan 2020
1 to 2 years in the role, former employee
terrible
The good thingscompany benefits is ok
The challengesno team player and the management is suck
5.0
Claims officer
Dec 2019
claims examiner
The good thingsknow the claims process for approval
The challengeswant to explorer to other company
5.0
Senior executive
Dec 2019
Superb experience
The good thingsThey give freedom to me to growth the business which I can plan and execute what the suitable with the local market.
The challengesChallenges is we need to compete with many principles that give the same services to the community.
1 person found this helpful
1.0
Medical underwriter
Dec 2019
great but salary is not worth the workload
The good thingsfun teammates
helpful
motivating
good working environment.
The challengestoo much of workload not worth the salary. work more than 8h a day. mostly they prefer to hire fresh grad so they can pay low with more workload
5.0
Senior finance executive
Sep 2019
I do more on finance operations works
The good thingsExtractive bonuses, advance raya bonus
The challengesSo many things to do at one time
5.0
Underwriting
Jun 2019
Less than 1 year in the role, former employee
VERY GOOD COMPANY
The good thingsTEAM LEADER VERY GOOD
The challengesDEALING WITH AGGRESSIVE CUSTOMERS
4.0
Business Development Managee
May 2019
3 to 4 years in the role, former employee
A fair employer
The good thingsLots of activities to keep your mind positive
The challengesChange of leadership ever so often.
3.0
Customer service
May 2019
Have a good experience in insurance industry especially in Servicing Depart
The good thingsWorking environment, colleagues is the best
The challengesTo deal with client regarding payment and TAT to complete the task
1.0
Accounts officer
Oct 2018
1 to 2 years in the role, former employee
Challenges working
The good thingsEnjoy the working at Zurich Company
The challengesbecause I need new job experience
5.0
Executive Consultant
Oct 2018
Less than 1 year in the role, current employee
Growing towards better life
The good thingsFlexible working hours yet money making industry. Good networking where can meet variety of people. Not limited income. Joyful work environment and stress free.
The challengesTarget, Finding prospects
5.0
Senior executive
Sep 2018
General Admin and Technical
The good thingsAlways reward to employees who are doing well in organisation. Giving opportunities to explore new environment and make them more confidence and energetic.
The challengesAble to oversee branch with minimum supervision from head office
3.0
Customer service
Jul 2018
5 to 6 years in the role, current employee
A good working platform to expertise my customer service skills.
The good thingsProvide online training where you can do it at your own workspace.
Friendly working environment, friendly staffs from branch to head office.
Performance bonus given which is a good motivation to achieve your KPI.
The challengesImproving in IT system.
To minimize the paper work, try to simplify the documents needed in daily job.
More awareness on the online payment system to the public.
2 people found this helpful
4.0
Sales advisor
Jun 2018
3 to 4 years in the role, current employee
Good working environment
The good thingsThe company was a excellent in fulfill agents wants. Giving weekly contests so that we can achieve our monthly target with a a lot of gifts.
The challengesall my collages was really competitive thus make me a little hard to become leading.
4.0
Claims analyst
May 2018
Less than 1 year in the role, former employee
Good experience
The good thingsgreat company to work with.
The challengesRequires many years of experience.
5.0
Sales advisor
Mar 2018
1 to 2 years in the role, current employee
The Best Insurance Company to work for in Malaysia
The good thingsI love the culture. People here are very friendly and helpful. Good career enhancement. There are lot of benefits and perks.
The challengesNone.
1 person found this helpful
4.0
Compliance officer
Feb 2018
Excellence journey to know yourself.
The good thingsAmazing environment among colleagues was unforgotten forever.
The challengesAll about to gained confidence in yourself in term of compulsory web based training, rating your superior and of course to fulfill your duty as staff based on the guideline given.
4.0
CLERK GRADE 1
Feb 2018
Less than 1 year in the role, former employee
GOOD
The good thingsNIce and friendly colleagues
The challengesFace to different type of agents and customers
4.0
Investigator
Jan 2018
1 to 2 years in the role
Good experience
The good thingsBenefits are great. Join the union.
The challengesSince merging with Zurich Takaful (formerly of MAA Takaful) there are lot MSS. Could demotivate you as if you are next in line. All in all, ZIMB is good employer.
3.0
Admin staff
Jan 2018
1 to 2 years in the role, current employee
I have experiance working in guardian pharmacy in 2 years
The good thingsI want try new experiance about insurance and maybe i can promote to my friends or my family
The challengesMust find many people for promote this insurance
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