ABX Express
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    ABX Express
    (37 reviews)
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    Write a review

    Company Profile

    Company overview

    Industry

    Logistics, Freight & Delivery Services

    Company size

    1,001-5,000

    Primary location

    Lot 651, 1st Floor , Jalan Subang 1, Taman Perindustrian Sg. Penaga, 47600 Subang Jaya, Selangor.
    KEX Express is a global express delivery company, with more than 700 retail touchpoints in Malaysia, with over 3,000 employees serving the delivery needs of Malaysians. KEX Express is the rebranded entity of ABX Express, which was incorporated in 1984 in East Malaysia. Since the rebranding exercise in October 2022, KEX Express now offers a full range of express delivery services for both existing and potential customers, covering a set of robust international destination options on top of domestic routes across Malaysia. KEX Express has one of the widest coverage networks in East Malaysia within the express delivery industry.

    Gallery photos

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    Reviews overview

    4.137 ratings in total
    5
    15
    4
    14
    3
    7
    2
    0
    1
    1
    78%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends

    What’s it like working at ABX Express?

    AI summary of recent reviews

    ABX Express offers a positive working environment characterised by strong teamwork, supportive management, and excellent learning opportunities. Employees particularly value the company's willingness to develop staff regardless of their experience level, along with the flexible working arrangements and collaborative atmosphere among colleagues.

    The main challenges revolve around managing heavy workloads within tight timeframes and meeting KPI targets. Some employees also note that there is room for improvement in operational processes, particularly regarding manual procedures and systems efficiency.

    Recent reviews

    5.0
    Dispatch Role
    Mar 2025
    Kota Bharu Kelantan1 to 2 years in the role, former employee
    Dispatch Officers are responsible for taking phone calls from customers and arranging transportation. Other duties of a Dispatch Officer include verifying orders, inventorying stock, anticipating delivery requirements, examining items to be shipped, reconciling quantities, noting discrepancies, and replacing damaged items.
    The good thingscommunication customer
    The challengesThere is nothing I don't like about the company.
    4.0
    Operations Executive
    Jun 2024
    Puncak Alam Selangor3 to 4 years in the role, former employee
    I truly believe my strong work ethic is my biggest strength
    The good thingsable to learn something we have never learned, good teamwork, learn something from management from managment and manager
    The challengeshaving to come to work during holidays, working overtime, backup team who are not present during work
    5.0
    Customer service
    Nov 2023
    1 to 2 years in the role, current employee
    IMPROVING THE COMMUNICATION SKILL WITH CUSTOMERS
    The good thingsGOOD MANAGEMENT GOOD TEAM WORK LEARNING NEW SKILLS EVERYDAY INCREASE PROBLEM SOLVING SKILLS
    The challengesLEARN HOW TO BE MULTITASK IN EVERY TASK GIVEN
    Ratings for ABX Express are shared as-is from employees in line with our community guidelines
    See all reviews
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