Aeon Credit Service
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    Aeon Credit Service
    (309 reviews)
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    Company Reviews

    Working at Aeon Credit Service

    3.7309 ratings in total
    5
    96
    4
    92
    3
    73
    2
    20
    1
    28
    80%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(309 ratings)
    Career development
    3.3(309 ratings)
    Benefits & perks
    3.2(309 ratings)
    Management
    3.1(309 ratings)
    Working environment
    3.5(309 ratings)
    Diversity & equal opportunity
    1.6(14 ratings)
    Ratings for Aeon Credit Service are shared as-is from employees in line with our community guidelines

    reviews

    Showing 25 reviews for Kuala Lumpur
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    1.0
    Analyst
    Apr 2026
    Bangsar South Kuala Lumpur14 to 15 years in the role, current employee
    Staff fav dia ada 2 orang. Dua dua tak boleh pakai tapi kpi plg tinggi. Fikirkanla.
    The good thingsWork life balance and flexible time
    The challengesNo direction from management, favoritism.
    1.0
    Corporate Planning Officer
    Feb 2026
    Bangsar South Kuala Lumpur13 to 14 years in the role, current employee
    Outdated C-Level Leadership and Corporate Culture
    The good thingsFurniture are new now comparing to previous
    The challengesCertain C-level leadership behaviour is outdated and does not reflect expected corporate standards. Decision-making is often slow and lacks accountability. Emotional intelligence at this same C level appears weak. This leader does not consistently meet role expectations and frequently addresses staff publicly in a demeaning manner, openly criticizing and belittling them, which negatively affects morale. There is also a noticeable pattern of gossip involving the same C level when negative remarks about staff and other top leaders openly discuss contribute to a toxic corporate environment. References to “Japanese culture” are often used to shift blame and avoid constructive feedback, though these issues appear rooted in the same local C-level corporate practices. Overall, the leadership lacks professionalism and respect and does not meet the corporate standards expected of a multinational organisation, instead feeling more like a typical money-lending operation.
    9 people found this helpful
    1.0
    Corporate Accountant
    Jan 2026
    Bangsar South Kuala Lumpur6 to 7 years in the role, current employee
    Backward senior leadership mindset
    The good thingsBirthday leave for everything
    The challengesManagement practices often feel backward, as though operating with a mindset from decades ago. This approach appears to be driven from the Chief Corporate Officer level, contributing to a toxic environment marked by a closed mindset and resistance to change.
    2 people found this helpful
    1.0
    Human Resources Role
    Dec 2025
    Bangsar South Kuala Lumpur7 to 8 years in the role, current employee
    Misuse of power and authority
    The good thingsSome teams and individual contributors remain professional and committed despite leadership challenges
    The challengesCertain leadership behaviours like Chief Corporate Officer misuse his power reflect an inappropriate exercise of authority, which may discourage open dialogue and limit trust from the staff. Issues raised through proper channels are not always addressed consistently, resulting in uneven accountability. As a result, HR and governance processes may be perceived as insufficiently independent.
    1.0
    Field Collector
    Nov 2025
    Bangsar Kuala Lumpur3 to 4 years in the role, current employee
    almost 4 years working here, i think i dont have much skills, poor management i can say
    The good thingsBonus is good but depends on your kpi
    The challengesVery poor and toxic management, no career growth, for freshie please find another job.
    4 people found this helpful
    1.0
    Marketing Role
    Oct 2025
    Bangsar South Kuala Lumpur3 to 4 years in the role, current employee
    Unfair and poorly managed workplace
    The good thingsSome colleagues are profesional doing their Best despite of difficult environment
    The challengesThe workplace culture is unhealthy, showing signs of bias and unfair treatment. Management shows little concern for staff wellbeing or equal opportunities. Instead of resolving issues, employees are often told to leave if they “don’t like the environment.” Leadership seems to think that improving the office means changing furniture rather than addressing behavior and culture. A supervisor who speaks harshly to staff is still supported by top management, creating fear and discouraging professionalism. Gossip, favoritism, and lack of accountability are common.
    3 people found this helpful
    4.0
    Credit Operation Division
    Oct 2025
    Cheras Kuala Lumpur7 to 8 years in the role, current employee
    Great place to learn and grow, though processes can be detailed and slow at times.
    The good thingsAEON Credit Service offers a structured working environment with clear policies and strong compliance culture. The company values commitment and teamwork, and there are good opportunities to learn and grow if you’re PROACTIVE. The pace can be demanding at times, but it helps build strong work discipline and resilience, a solid foundation for anyone developing their career in financial services.
    The challengesAEON Credit Service provides a structured and compliance-driven environment with clear policies and teamwork culture. However, the challenge lies in the number of procedures and approval layers, while they ensure control and consistency, they can sometimes reduce efficiency and make it harder to implement improvements quickly.
    1 person found this helpful
    4.0
    Compliance Executive
    Mar 2025
    Bangsar South Kuala Lumpur1 to 2 years in the role, current employee
    Overall, a good place for fresh graduate to learn. But after some time, the growth is very stagnant.
    The good thingsLearning opportunities
    The challengesGrowth stagnant and no opportunities of salary raise or promotion
    2 people found this helpful
    3.0
    Information Technology Executive
    Feb 2025
    Kuala Lumpur City Centre Kuala Lumpur5 to 6 years in the role, former employee
    no career growth and lack of opportunity to growth in same department
    The good thingshighlights positive aspects like a supportive work culture, competitive compensation, and a focus on employee well-being.
    The challengesthere’s no career growth in a company, it can be incredibly frustrating. Lack of advancement opportunities can leave employees feeling stagnant and unmotivated,
    2 people found this helpful
    1.0
    Analyst
    Oct 2024
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
    Advice for young professionals: don’t waste your time here. Look for opportunities where your efforts will be valued, and you can grow in a more modern and supportive environment.
    The good thingsJust a very average company
    The challengesThe company operates with outdated practices and lacks modern work policies. If you're looking for career growth, this may not be the ideal place, as the management style feels stuck in the 1990s despite it being 2024. There are no hybrid work options, poor work-life balance, no overtime compensation, and a high level of micromanagement. The turnover rate is high, promotion opportunities are rare and often require exams, and the costs for food and parking are steep.
    6 people found this helpful
    1.0
    Executive
    Feb 2024
    Bangsar South Kuala Lumpur9 to 10 years in the role, current employee
    Worst place to develop career due to poor management & racxxxx.
    The good thingsNothing good comes from this company
    The challengesEveryday is challenges.
    1 person found this helpful
    3.0
    Sales
    Jul 2023
    Kuala Lumpur5 to 6 years in the role, current employee
    Too many management and department
    The good thingsGood environment depand of branch
    The challengesCustomer sales service in branch overload work. Need to do sales,marketing,telemarketing and operation also. Plus sistem not friendly user. Need to use different system for every single task. Why system didnt come in 1 system only. Other department not cooperative with other department like toxic. Very low increment and hard to promotion even perform in perfomance.
    2 people found this helpful
    1.0
    ITG
    Apr 2023
    Kuala Lumpur5 to 6 years in the role, current employee
    Promoted when u could be closed with boss
    The good thingsIt ia a financial stable company. Stable. Not really affected by pandemic much.
    The challengesHard to explain good things & good flow to inexperience superior and team. Overloaded. No work life balance.
    2 people found this helpful
    5.0
    Senior Executive
    Dec 2022
    Bangsar Kuala Lumpur3 to 4 years in the role, current employee
    Environment and teamwork
    The good thingsJust do your own job, you have your own portfolio and only focus on your portfolio
    The challengesHave to be independent. cannot be introvert person.
    5.0
    Executive
    Nov 2022
    Bangsar South Kuala Lumpur3 to 4 years in the role, former employee
    Good remuneration package
    The good thingsAll good, good for someone who want to settle down.
    The challengesIf you're introvert person, its hard for you you to stay longer here because you have to survive alone here.
    5.0
    Customer service executive
    Jul 2022
    Bangsar South Kuala LumpurLess than 1 year in the role, former employee
    great working environement
    The good thingsteam work, communication, various culture, team building, nice working environment.
    The challengestransportation, bad language customer.
    5.0
    Authorization & Fraud Monitoring
    Jan 2022
    Kuala Lumpur3 to 4 years in the role, former employee
    Good Working environment
    The good thingsMy supervisors is very helpful to educate all staff and treat all staff with fairness.
    The challengesSalary and benefit should be win to win situation.
    4.0
    Customer Service Group
    Dec 2021
    Bangsar Kuala Lumpur5 to 6 years in the role, current employee
    Senior level executive
    The good thingsFamily working environment and on shift.
    The challengesIts good for single person, but if u have family, it will lessen your time with them.
    2.0
    IT Group
    Oct 2021
    Bangsar South Kuala Lumpur1 to 2 years in the role, former employee
    Avoid while u can avoid
    The good thingsBonus, friendly team, easy to apply leave.
    The challengesLack of promotion for staff and low yearly increment. If you are sweet talker with your boss, it will be easier because politic at workplace is really bad. Management only see your effort and contribution if your boss acknowledge your work.
    3 people found this helpful
    5.0
    Telemarketing executive
    Nov 2016
    Kuala Lumpur1 to 2 years in the role, current employee
    you can earn more money
    The good thingsit was a good way to make a money by selling personal financing and credit card product.Aeon credit also one of the company that provide a low rate interest around others financial institution
    The challengesneed to stayback
    3.0
    Administrative manager
    Nov 2016
    Kuala Lumpur1 to 2 years in the role, former employee
    Japanese style - shogun management
    The good thingsTake care of staff welfare. Staffs is supportive and some management level are kind towards supporting you achieving career path in this company.
    The challengesToo long working hours and too many meetings. Its always meetings, meetings and meetings. At any point of the time, you have 2 or 3 meetings crash into one time slot.
    3.0
    GL Reporting
    Nov 2016
    Kuala Lumpur1 to 2 years in the role, former employee
    Opportunity to participate in many adhoc project but less resources to support.
    The good thingsCompany is growing. Opportunity to have direct communication with top management and learn extensively.
    The challengesToo frequent changes on organisation chart and reporting system is unstable. Management is expecting a high dedication and commitment.
    1 person found this helpful
    3.0
    Processing executive
    Nov 2016
    Kuala Lumpur1 to 2 years in the role, current employee
    Coporate world experience
    The good thingsThe compny can provide you the good and bad experience how the coporate world operate. It can make you stronger and learn some new experience that you would never experience during study time.
    The challengesYou will be working under many type of superior and many study of leaders. Som pressure that is different in every department would experience.
    4.0
    Admin clerk
    Oct 2016
    Kuala Lumpur3 to 4 years in the role, former employee
    skop tugas saya yang lepas di Aeon Credit Service seperti sorting,data entry,scanning application hardcopy from client,dan membuat follow up dari client
    The good thingsSaya enjoy kerana mempunyai ramai kawan di sana.
    The challengesAgak sukar untuk kenaikan pangkat
    4.0
    Team leader
    Jun 2015
    Kuala Lumpur1 to 2 years in the role, current employee
    operation background
    The good thingsCan explore more on operation side aspecially on branch management.
    The challengesWorking on sunday once a month.
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