Aeon Credit Service
    (309 reviews)

    Company Profile

    Company overview

    Industry

    Banking & Credit

    Company size

    1,001-5,000

    Primary location

    Level 18, UOA Corporate Tower, Avenue 10, The Vertical, Bangsar South City, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
    AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go-getter, come join us today. Together, we can shape a promising and satisfying career path.

    Jobs at Aeon Credit Service

    Based on your search activity

    at AEON Credit Service (M) Bhd
    Cheras, Kuala Lumpur
    If you are passionate about fraud prevention and enjoy investigative work, we welcome you to be part of our team.
    If you are passionate about fraud prevention and enjoy investigative work, we welcome you to be part of our team.
    classification: Banking & Financial ServicesBanking & Financial Services
    1d ago
    1d ago

    at AEON Credit Service (M) Bhd
    Cheras, Kuala Lumpur
    Handle customer enquiries across calls, chat & social media. Deliver fast solutions, meet SLA targets, and provide excellent customer experience.
    Handle customer enquiries across calls, chat & social media. Deliver fast solutions, meet SLA targets, and provide excellent customer experience.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    1d ago
    1d ago

    Gallery photos

    Reviews overview

    3.7309 ratings in total
    5
    96
    4
    92
    3
    73
    2
    20
    1
    28
    80%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends

    What’s it like working at Aeon Credit Service?

    AI summary of recent reviews

    Employees at Aeon Credit Service appreciate the performance-based bonuses, teamwork, and supportive colleagues who remain professional despite challenges. The company offers learning opportunities within a structured environment that helps build discipline and skills in financial services. Employee benefits such as birthday leave and appreciation programmes are valued, and the company is recognised for its financial stability.

    However, there are some potential challenges to consider. Career growth and promotion opportunities can be limited, often taking many years to advance. Work-life balance may be affected by expectations to work weekends and public holidays without hybrid work options. The management style tends to be traditional with multiple approval layers, and employees navigate multiple systems and procedures that can impact efficiency. Workload can be substantial, particularly for Customer Sales Service roles with diverse responsibilities. Some staff have noted that leadership communication could be more consistent, and salary increments tend to be modest.

    Recent reviews

    1.0
    Analyst
    Apr 2026
    Bangsar South Kuala Lumpur14 to 15 years in the role, current employee
    Staff fav dia ada 2 orang. Dua dua tak boleh pakai tapi kpi plg tinggi. Fikirkanla.
    The good thingsWork life balance and flexible time
    The challengesNo direction from management, favoritism.
    2.0
    Operations Executive
    Feb 2026
    Ipoh Perak10 to 11 years in the role, current employee
    For long term not too suitable especially at branch in malls, Flagship branch more worst.
    The good thingsEnjoyable with teamates
    The challengesNo work life balanced especially for married person, weekend PH also need to work. Aeon Bank product also include to your appraisal. But, salary only payable by ACS not Aeon Bank 😜
    1.0
    Corporate Planning Officer
    Feb 2026
    Bangsar South Kuala Lumpur13 to 14 years in the role, current employee
    Outdated C-Level Leadership and Corporate Culture
    The good thingsFurniture are new now comparing to previous
    The challengesCertain C-level leadership behaviour is outdated and does not reflect expected corporate standards. Decision-making is often slow and lacks accountability. Emotional intelligence at this same C level appears weak. This leader does not consistently meet role expectations and frequently addresses staff publicly in a demeaning manner, openly criticizing and belittling them, which negatively affects morale. There is also a noticeable pattern of gossip involving the same C level when negative remarks about staff and other top leaders openly discuss contribute to a toxic corporate environment. References to “Japanese culture” are often used to shift blame and avoid constructive feedback, though these issues appear rooted in the same local C-level corporate practices. Overall, the leadership lacks professionalism and respect and does not meet the corporate standards expected of a multinational organisation, instead feeling more like a typical money-lending operation.
    Ratings for Aeon Credit Service are shared as-is from employees in line with our community guidelines
    Find out more about working at Aeon Credit Service. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.