AIA Shared Services
Write a review
    AIA Shared Services
    (347 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at AIA Shared Services

    3.8347 ratings in total
    5
    139
    4
    97
    3
    49
    2
    23
    1
    39
    92%
    Rate salary as high or average
    77%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(331 ratings)
    Career development
    3.6(330 ratings)
    Benefits & perks
    4.1(330 ratings)
    Management
    3.4(330 ratings)
    Working environment
    3.9(328 ratings)
    Diversity & equal opportunity
    4.5(63 ratings)
    Ratings for AIA Shared Services are shared as-is from employees in line with our community guidelines

    reviews

    Showing 13 reviews for Petaling Selangor
    See reviews from all locations
    Sort by
    most recent
    5.0
    Human Resources Executive
    Jul 2025
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Best for those who enjoy fast-paced work and don’t mind juggling multiple roles at once.
    The good thingsYou’ll get hands-on experience with end-to-end recruitment, from sourcing to onboarding. Great place to sharpen your skills fast, especially if you're early in your HR career.
    The challengesWorkload can get overwhelming during peak hiring months.
    5.0
    Insurance Sales Agent
    Jun 2025
    Damansara Selangor5 to 6 years in the role, former employee
    Flexible Work Hours The pros would be that the team there is quite supportive in which the members would share tips, guide and motivate each other...While salary wise, I do hope there will be some improvements in the commission scheme and base salary over time to better reflect the efforts put in.
    4.0
    Procurement Officer
    Jun 2025
    Petaling Selangor6 to 7 years in the role, current employee
    Collaborative Teammates
    The good thingsA supportive team collaboration enables to divide the responsibilities making it easier to maintain work-life balance.
    The challengesSometimes, the pressure to meet targets or deadlines can be challenging, so resilience and adaptability are essential.
    5.0
    Insurance Sales Agent
    Jun 2025
    Petaling Selangor2 to 3 years in the role, current employee
    Great work-life balance with remote flexibility,
    The good thingsAbility to work from home or remotely, allowing for a better work-life balance.
    The challengesThe competitive nature of the job can foster unhealthy rivalry among colleagues.
    4.0
    Medical Claims Analyst
    Jun 2025
    Petaling Selangor5 to 6 years in the role, former employee
    Supportive Management
    The good thingsDuring high-volume periods, managers are proactive in offering support or redistributing tasks making workload manageable
    The challengesThe culture is generally warm, but team dynamics can vary. Some departments are more fast-paced or siloed than others.
    5.0
    customer service re
    Jun 2025
    Petaling Selangor4 to 5 years in the role, current employee
    Supportive teammates
    The good thingsThe leadership is transparent and communicates openly, which makes employees feel included and like they are part of a family.
    The challengesThe starting pay for entry-level roles is decent, but salary increases usually depend on performance after the first year or two.
    5.0
    Recruitment Consultant
    May 2025
    Petaling Jaya Selangor3 to 4 years in the role, current employee
    Flexible Work Schedule with Independence
    The good thingsIt’s great to have the flexibility to manage our work schedule, especially when balancing sourcing, interviews, and other HR responsibilities. It really helps in staying organized and preventing burnout.
    The challengesHave to be independent as everyone tends to have their hands full. While this encourages personal growth and ownership, it can also feel exhausting at times when support is limited.
    1 person found this helpful
    4.0
    Insurance Consultant
    May 2025
    Damansara Selangor2 to 3 years in the role, former employee
    Great Working Atmosphere
    The good thingsIt's nice to have the flexibility in managing your schedule, especially when it comes to meeting clients or handling paperwork. This allows for more personal time and reduces burnout, especially compared to rigid 9-to-5 roles.
    The challengesSometimes key decisions are made by certain individuals without much team involvement. This can make teammates feel left out or undervalued, leading to occasional discouragement.
    4.0
    Customer Service Role
    May 2025
    Petaling Jaya Selangor2 to 3 years in the role, current employee
    Nice place for experience and growth
    The good thingsI appreciate that the company allows us to explore various areas like interacting with different customers and handling inquiries on policies, and claims. It keeps the job dynamic, which is a great perk, especially for someone new.
    The challengesSometimes there are silos between departments that can make it difficult to build relationships outside HR or recruitment teams.
    5.0
    Administration Role
    May 2025
    Petaling Jaya Selangor4 to 5 years in the role, current employee
    Solid Compensation, but High Workload Can Be Challenging
    The good thingsThe salary and benefits package is solid, with performance bonuses and health benefits that support employee’s wellbeing.
    The challengesWhile the compensation is good, the workload and pressure to meet targets can sometimes feel overwhelming.
    5.0
    Claims Adviser
    May 2025
    Petaling Jaya Selangor5 to 6 years in the role, current employee
    Collaborative Working Environment
    The good thingsEmployees in the HR department are encouraged to engage in cross-functional projects, which helps build rapport with other teams.
    The challengesThe administrative workload can sometimes become repetitive, leading to burnout if not balanced properly.
    4.0
    Human Resources Executive
    May 2025
    Petaling Jaya Selangor4 to 5 years in the role, former employee
    Comprehensive Benefits with a Need for Independent Work
    The good thingsIt nice that employees have access to a comprehensive benefits package
    The challengesThe role can feel somewhat isolated, particularly when working with confidential employee data that doesn’t require much interaction.
    5.0
    IT specialist
    May 2022
    Puchong SelangorLess than 1 year in the role, current employee
    A good Learning platform
    The good thingsI learn a lot of skills and valuable knowledge
    The challengesFun and team oriented
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.