at Alliance Bank Malaysia Berhad
Kuala Lumpur City Centre, Kuala Lumpur
All activities relating to completion of security documentation process.
All activities relating to completion of security documentation process.
26d ago
26d ago
Alliance Bank
(149 reviews)
Company Profile
Company overview
Website
Industry
Banking & Credit
Company size
1,001-5,000
Primary location
Menara Multi Purpose, Jalan Munshi Abdullah, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
About Alliance Bank Malaysia BerhadAlliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.
Jobs at Alliance Bank
Based on your search activityTo identify service gaps, improve customer experience and reduce cost. Oversee outbound survey or telesales conducted by Customer Service Officer.
To identify service gaps, improve customer experience and reduce cost. Oversee outbound survey or telesales conducted by Customer Service Officer.
18d ago
18d ago
Gallery photos
Reviews overview
3.8149 ratings in total
5
47
4
54
3
27
2
8
1
13
83%
74%
What’s it like working at Alliance Bank?
AI summary of recent reviews
Alliance Bank provides a supportive environment with strong emphasis on learning and development, particularly beneficial for those starting their banking careers. The workplace culture is characterised by helpful colleagues and good teamwork, while the commission structure offers attractive earning potential for high performers. Employees appreciate gaining valuable banking expertise and developing transferable skills in client relationships and financial services.
However, employees note some areas for improvement, including base salaries that may not align with industry standards, and challenges with work-life balance due to sales targets and deadlines. The role involves managing high administrative demands and complex regulatory requirements, while some employees mention that career advancement opportunities may be limited due to the bank's size and structure.
Recent reviews
5.0
Senior Mortgage Specialist
Mar 2026Puchong Selangor3 to 4 years in the role, current employee
Rewarding for career growth and earnings but demands high pressure, strong client management skills.
The good things1. Financial Expertise & Career Growth
You gain deep knowledge of home loans, interest rates, credit assessment, and real estate financing.
Opportunity to move into senior banking roles, loan underwriting, or branch management.
2. Client Interaction & Relationship Building
You interact with clients making one of the biggest financial decisions of their lives, building strong professional relationships.
Skill in negotiation, advisory, and problem-solving is developed—highly transferable skills.
3. Earnings Potential
Many mortgage specialists earn a base salary plus commissions or bonuses based on loan origination.
High-performing mortgage specialists can significantly increase their income.
4. Job Stability
Banking is relatively stable compared to some sectors, and mortgage demand tends to stay strong in growing housing markets.
5. Professional Credibility
Being associated with a recognized bank like Alliance Bank enhances your resume and opens doors to other financial roles
The challenges1. High Pressure & Targets
Many banks set monthly or quarterly loan origination targets.
Missing targets can be stressful, especially during slow housing market periods.
2. Complex Regulatory Environment
Mortgage rules and compliance requirements change frequently.
You need to stay updated on regulations like credit checks, loan-to-value ratios, and documentation standards. Mistakes can have serious consequences.
3. Dealing with Difficult Clients
Clients may be stressed, confused, or frustrated during loan applications.
Requires patience, empathy, and strong communication skills.
4. Documentation & Administrative Load
Preparing loan applications, verifying documents, and coordinating with underwriters involves a lot of paperwork.
It can feel repetitive and time-consuming, especially during peak periods.
5. Market Dependency
Your success is tied to the real estate and mortgage market.
Economic downturns, interest rate hikes, or housing slowdowns can reduce loan volume
1.0
Senior Executive
Jun 2025Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, current employee
You must know what you looking for.
The good thingsGood environment to learning for fresh graduates
The challengesSalary does not match industry standards or job responsibilities. Compensation is below market rate, especially considering the workload and expectations. This may affect motivation and retention in the long run. Salary increments and adjustments are minimal.
1.0
Relationship Manager
Jul 2024Kuala Lumpur City Centre Kuala Lumpur7 to 8 years in the role, current employee
Able to learn a lot if you are being loaded with work as the Bank is small with limited employees in each department where you get to explore on your own for problem solving, but do not put high expectation on commensurate remuneration to the job roles.
The good thingsHaving immediate superior with good leadership traits would lead to better working environment, coupled with helpful and supportive colleagues that treat you like family member in the team. Ultimately teamwork + good leader will bring you further in career development and learning experience.
The challengesPolitical senior management similar to our country's politicians, remuneration and performance bonus are measured by political performance instead of KPI with an element of treats within, banking system that is old school and not user friendly, like to launch immature products & services be it for internal / external customers, toxic culture for sales with inefficient hierarchy, like to point fingers and push responsibilities with no sense of take ownership, management that is living in own world, not down to earth and no active listening, no work-life balance and threats everywhere. Workload is ultimate with short deadlines.
Other companies in this industry
Find out more about working at Alliance Bank. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.