Alliance Bank
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    Alliance Bank
    (149 reviews)
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    Company Reviews

    Working at Alliance Bank

    3.8149 ratings in total
    5
    47
    4
    54
    3
    27
    2
    8
    1
    13
    83%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(149 ratings)
    Career development
    3.4(149 ratings)
    Benefits & perks
    3.6(149 ratings)
    Management
    3.2(149 ratings)
    Working environment
    3.7(149 ratings)
    Diversity & equal opportunity
    2.3(3 ratings)
    Ratings for Alliance Bank are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Senior Mortgage Specialist
    Mar 2026
    Puchong Selangor3 to 4 years in the role, current employee
    Rewarding for career growth and earnings but demands high pressure, strong client management skills.
    The good things1. Financial Expertise & Career Growth You gain deep knowledge of home loans, interest rates, credit assessment, and real estate financing. Opportunity to move into senior banking roles, loan underwriting, or branch management. 2. Client Interaction & Relationship Building You interact with clients making one of the biggest financial decisions of their lives, building strong professional relationships. Skill in negotiation, advisory, and problem-solving is developed—highly transferable skills. 3. Earnings Potential Many mortgage specialists earn a base salary plus commissions or bonuses based on loan origination. High-performing mortgage specialists can significantly increase their income. 4. Job Stability Banking is relatively stable compared to some sectors, and mortgage demand tends to stay strong in growing housing markets. 5. Professional Credibility Being associated with a recognized bank like Alliance Bank enhances your resume and opens doors to other financial roles
    The challenges1. High Pressure & Targets Many banks set monthly or quarterly loan origination targets. Missing targets can be stressful, especially during slow housing market periods. 2. Complex Regulatory Environment Mortgage rules and compliance requirements change frequently. You need to stay updated on regulations like credit checks, loan-to-value ratios, and documentation standards. Mistakes can have serious consequences. 3. Dealing with Difficult Clients Clients may be stressed, confused, or frustrated during loan applications. Requires patience, empathy, and strong communication skills. 4. Documentation & Administrative Load Preparing loan applications, verifying documents, and coordinating with underwriters involves a lot of paperwork. It can feel repetitive and time-consuming, especially during peak periods. 5. Market Dependency Your success is tied to the real estate and mortgage market. Economic downturns, interest rate hikes, or housing slowdowns can reduce loan volume
    1.0
    Senior Executive
    Jun 2025
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, current employee
    You must know what you looking for.
    The good thingsGood environment to learning for fresh graduates
    The challengesSalary does not match industry standards or job responsibilities. Compensation is below market rate, especially considering the workload and expectations. This may affect motivation and retention in the long run. Salary increments and adjustments are minimal.
    2 people found this helpful
    1.0
    Relationship Manager
    Jul 2024
    Kuala Lumpur City Centre Kuala Lumpur7 to 8 years in the role, current employee
    Able to learn a lot if you are being loaded with work as the Bank is small with limited employees in each department where you get to explore on your own for problem solving, but do not put high expectation on commensurate remuneration to the job roles.
    The good thingsHaving immediate superior with good leadership traits would lead to better working environment, coupled with helpful and supportive colleagues that treat you like family member in the team. Ultimately teamwork + good leader will bring you further in career development and learning experience.
    The challengesPolitical senior management similar to our country's politicians, remuneration and performance bonus are measured by political performance instead of KPI with an element of treats within, banking system that is old school and not user friendly, like to launch immature products & services be it for internal / external customers, toxic culture for sales with inefficient hierarchy, like to point fingers and push responsibilities with no sense of take ownership, management that is living in own world, not down to earth and no active listening, no work-life balance and threats everywhere. Workload is ultimate with short deadlines.
    4 people found this helpful
    5.0
    Senior Sales executive
    Jun 2023
    5 to 6 years in the role, former employee
    Good facilities and services
    The good thingsCommission alot and can earn more money good reputation
    The challengesThee services. And training provided and good approval
    3.0
    Relationship manager SME
    Mar 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    Good environment and able to learn about various industry
    The good thingsClose relationship, Good benefits, Help full, Reasonable, Professional, Well Organize
    The challengesShort handed, Highly regulated environment, AMLA, Less flexibility in changes.
    1 person found this helpful
    4.0
    Peraonal loan dealer
    Mar 2023
    Selangor1 to 2 years in the role
    Excellent working experience
    The good thingsNew experience in banking system and communication with customer.. Learn how to close sale with customer Get communication skill
    The challengesAverange salary To many competation Hard to convincing customer about our product
    4.0
    TRANSACTION BANKING
    Feb 2023
    Less than 1 year in the role, current employee
    CAN GET EXPERIANCE WE CAN GIVE A TRY
    The good thingsCAN GET A GOOD EXPERIENCE AND CAN CAN KNOW ABOUT APPLICATON
    The challengesMUST GIVE MORE TIME TO INTERN STUDENTS SO THAT STUDENTS ABLE TO GET MORE GOOD EXPERIENCE AND KNOWLEDGE
    1 person found this helpful
    1.0
    Senior executive
    Feb 2023
    Subang Jaya Selangor11 to 12 years in the role, current employee
    Employee's wellfare not taken care of
    The good thingsMight get meal allowance when do overtime, subject to the boss approval. Smart casual attire.
    The challengesNot transparent, department head controls everything including remuneration and workload. extreme workload, low pay. company's objective centers around cut cost.
    6 people found this helpful
    4.0
    Senior executive
    Aug 2022
    Petaling Jaya Selangor5 to 6 years in the role, current employee
    Fun and excited work place.
    The good thingsGood platform to learn the banking products.
    The challengesSalary and work load provided.
    1 person found this helpful
    4.0
    Senior executive
    Jul 2022
    Kuala Lumpur9 to 10 years in the role, former employee
    Work smart and simplify process
    The good thingsI have enjoyed working and much training Alliance Bank has given me to deploy in my future career.
    The challengesAlliance Bank should revise staff salary to the following service
    2 people found this helpful
    5.0
    Manager
    May 2022
    Kuala Lumpur3 to 4 years in the role, former employee
    alwats give the best team work spirit when you enter on banking circles
    The good thingsgood job exposure & engagement team
    The challengeschallenge comes when have to handle extreme cases like a mess of application or background profiling
    1 person found this helpful
    5.0
    Senior executive
    Apr 2022
    Subang Jaya SelangorLess than 1 year in the role, former employee
    Ridiculously good company
    The good thingsMost of the colleagues here were amazing. Even the upper management such as the HoD were energetic, balancing the strict processes and regulatory issues well!
    The challengesDue to me being in the entry level, this was a zero-stress job. No idea about other positions though.
    5.0
    CUSTOMER EXPERIENCE
    Mar 2022
    Subang Jaya Selangor7 to 8 years in the role, current employee
    the best experience of contact centre
    The good thingsEnvironment, colleague, career movement & team work, flexible time
    The challengesHandle on cm's complaint, tight with BNM guideline & communication between department
    5.0
    Relationship manager
    Feb 2022
    Sibu SarawakLess than 1 year in the role, current employee
    Overall is good to work with Alliance Bank
    The good thingsCulture in alliance bank very good and staffs can working together to achieve the goals set by management
    The challengesBase of the bank consider small in sibu Town, system wise still lack behind if compare to other banks.
    5.0
    Senior Vice President
    Dec 2021
    Kuala Lumpur
    Fulfilling and shaped me to be Good COO
    The good thingsOpportunity given to perform multiple Role, Functions and contribute my best and was recognized well.
    The challengesContinuously dEmanding for best results and take on bigger responsibility.
    5.0
    Vice president
    Aug 2021
    Willing to invest in employees for world class training
    The good thingsAlways encourage employees' participation in order to get the best possible outcome to be better in many aspects for better customers journey and experience. The culture and people in it are great as well!
    The challengesLimited growth due to its size and database. Competition is stiff in the market but it has its niche and its loyal customers. The encouragement from bosses to get better ideas and enhancement are very motivating. Good bosses and environment, overall.
    4.0
    Mortgage specialist
    Aug 2021
    Kota Kinabalu Sabah5 to 6 years in the role, current employee
    A very good and humanizing company
    The good thingsThis is a good and humanizing company.
    The challengesTo achieve sales target
    5.0
    Internship trainee
    Jul 2021
    Kuala LumpurLess than 1 year in the role
    Learn and experience new things
    The good things1. Be able to learn and experience new things. 2. Be able to communicate and exchange opinion with other co-worker. 3. A very good environment to work. 4. Flexible office hours. 5. A very good manner and behavior among co-workers. 6. Overall, I enjoyed my time working at Alliance Bank.
    The challenges1. Catching the deadlines.
    5.0
    Senior executive
    Jul 2021
    Top Commercial Banks
    The good thingsIve been here for 2 years. There’s a lot of experience and multi races staff. Enjoy the activities and working here so much fun
    The challengesEvery places got challenged. But if u know the rules nothing is impossible
    3.0
    Senior Executive
    Jun 2021
    1 to 2 years in the role, former employee
    Fun and flexible working environment but low pay
    The good thingsFlexible working environment, in-house trainers are good
    The challengesSalary package/ commission scheme are not as good as other banks. No allowance for petrol and tolls claims if unable to hit target.
    5.0
    Assistant manager
    Apr 2021
    Subang Jaya Selangor1 to 2 years in the role, former employee
    overall good and nice
    The good thingsoverall good and nice
    The challengesyes, challenges but good
    1.0
    Collector
    Feb 2021
    Subang Jaya SelangorLess than 1 year in the role, current employee
    The company would benefit from a better co-relationship between management and its employees.
    The good thingsUnlimited incentives. Apart from the basic salary, the remuneration packages are quite good.
    The challengesHaving to stay back in the office 7 days a week
    1 person found this helpful
    5.0
    IT
    Feb 2021
    Kuala LumpurLess than 1 year in the role, current employee
    skill improvement,COMMUNICATION SKILL AND PROCESS UNDERSTANDING
    The good thingsTeam work from every personnel to ensure all the bank policy comply in order to complete task and project.
    The challengesworkload and life balance.Too dependance to people
    2 people found this helpful
    4.0
    junior executive
    Nov 2020
    Cheras Kuala Lumpur3 to 4 years in the role, former employee
    good enviroment and friendly colleague
    The good thingsfriendly colleague, good enviroment
    The challengesarchive the target, become more aggressive
    4.0
    Vice President
    Sep 2020
    Part of the IT Section Head overseeing a team of application developers
    The good thingsA place to learn, grow, be empowered and lead, with conducive working place, with a well managed team.
    The challengesFocus and directions can be better improved, while engaging strong & trustworthy professional who could lead the Bank forward.
    4.0
    Manager
    Aug 2020
    11 to 12 years in the role, former employee
    Be the best version of you
    The good thingsSuch a good working place & Environment
    The challengesNeed to have a strong mindset & believe in yourself
    5.0
    Senior executive
    Jul 2020
    5 to 6 years in the role, current employee
    Learning ground for banking sector
    The good thingsTrain you to handle stress
    The challengesBanking sector stress
    4.0
    Relationship manager SME
    Jul 2020
    current employee
    Great learning curve. Stressful
    The good thingsBenefits and experience abundant
    The challengesCultural barrier maybe significant depending on departments posted in.
    3.0
    Executive
    Jul 2020
    1 to 2 years in the role, current employee
    Manual and high EQ requirement job
    The good thingsYou can learn all the manual work of all the process which unable in another bank. Practice your EQ and IQ very much in here
    The challengesHandle the clerk Clerk here always push away the job and there nothing the management can do about it
    1 person found this helpful
    4.0
    Senior Executive, Redemption, discharge & office admin
    Jul 2020
    3 to 4 years in the role, former employee
    Nice people / colleague with nice boss in my dept.
    The good thingsNice and happy working environment. Not much politics in the dept.
    The challengesNot much opportunities to get higher ranking. You will be holding down if your upper level did get the chance to promote.
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