(59 reviews)

Company Profile

Company overview

Industry

Insurance

Company size

101-1,000

Primary location

72 Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia

Located in the heart of Petaling Jaya, Malaysia, Asia Assistance Network (M) Sdn. Bhd. has emerged as Malaysia’s leading assistance service provider and third party administrator as well as earned a global reputation as Asia’s top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices all over Asia.Working primarily with corporations and insurance companies, Asia Assistance ensures that our members and clients promptly receive the best quality of care available, no matter where they are.We operate 24/7 to be there for our corporate and individual members around the globe, through our regional presence and our global network of independent assistance companies. With more than a decade of experience, we have what it takes to provide our members and clients with an absolute peace of mind.

Reviews overview

3.559 ratings in total

5

16

4

17

3

16

2

0

1

10

78%

Rate salary as high or average

63%

Employees recommend this employer to friends

What’s it like working at Asia Assistance Network (M) Sdn Bhd?

AI summary of recent reviews

Asia Assistance Network offers a collaborative environment with supportive colleagues and approachable management. The company provides good learning opportunities, particularly beneficial for fresh graduates, and maintains a flexible working environment that promotes work-life balance. Many employees appreciate the friendly atmosphere and team-oriented culture.

However, employees face some challenges including managing high workload expectations and frequent multitasking requirements. The office infrastructure could be improved, particularly regarding space and facilities. Additionally, frequent procedural changes and limited IT support can impact workflow efficiency.

Recent reviews

5.0

Team Leader

Jan 2026

Petaling Jaya Selangor7 to 8 years in the role, former employee

It was great and teachable moment

The good thingsIt had good benefit for TPA and allowances

The challengesPrior leaving in 2020, the management should be improve

1.0

-cse

Mar 2023

Petaling Jaya SelangorLess than 1 year in the role, former employee

environment not good

The good thingshave local food restaurant and have good team leader

The challengestoxic environment, and the office does not provide a room for the staff to rest and only for a nursing room for mothers who have just given birth, they are too pushy and blame and find fault with the new staff, it feels like when you want to ask a question, the answer is given while embarrassing the staff, perli staff, the environment is not good,

1.0

Staff

Oct 2022

Stepping stone to become a great leader

The good thingsPretending to be clever yourself is working with people who are pretending even more effectively than you are

The challengesStaff's are too pampered. Like employees like leaders. All you need is some 'shoe shining' and you can get where you want to be. Need things to be done? CC the whole company's leaders. Impressive workstyle. If that is your style of work, then this is the place to be.

Ratings for Asia Assistance Network (M) Sdn Bhd are shared as-is from employees in line with our community guidelines

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