Company Profile

    Company overview

    Industry

    Legal Services

    Company size

    51-100

    Primary location

    Asian International Arbitration Centre Bangunan Sulaiman Jalan Sultan Hishamuddin 50000 Kuala Lumpur
    The Asian International Arbitration Centre (Malaysia) (“AIAC”) sits in one of Malaysia’s most iconic buildings, Bangunan Sulaiman. Formerly known as Kuala Lumpur Regional Centre for Arbitration (“KLRCA”).As we step into a new day and age of dispute resolution, the Asian International Arbitration Centre (“AIAC” or “the Centre”) has taken up the baton of its predecessor, the Kuala Lumpur Regional Centre for Arbitration (“KLRCA”) and is set to broaden boundaries beyond the horizon and deliver the future. Behind the new AIAC brand, we are still the same organization with a proven track record for the provision of world-class institutional support as a neutral and independent venue for the conduct of domestic and international arbitration and other alternative dispute resolution (ADR) proceedings. This new identity is a natural reflection of our ongoing commitment to the global ADR ecosystem and the stakeholders we serve as we remain dedicated to providing the best possible services and innovations in the industry, focusing on ADR, dispute avoidance and holistic dispute management.Despite the change in identity, we take pride in remaining loyal to the 40 years of heritage we have built. In a fitting ensemble where modern innovation meets classic heritage, the AIAC sits in one of Malaysia’s most iconic historical buildings. The Centre was the first of its kind to be established under the Asian African Legal Consultative Organization (“AALCO”), an international organization comprising 47-member states from across the region.Formed pursuant to the host country agreement between Malaysia and AALCO, the AIAC is a not-for-profit, non-governmental international arbitral institution which has been accorded independence and certain privileges and immunities by the Government of Malaysia for the purposes of executing its functions as an independent, international organization. Given our mandate to serve the region and as an international organization, the Centre has now grown from strength to strength, becoming a niche ADR centre in the world, to take its rightful positioning as the AIAC.The AIAC and the new branding identity it envisions signals our continued passion to spearhead an era of development and expansion, both for the Centre and the global ADR ecosystem. AIAC aspires to continue to be a provider of world-class institutional support as a neutral and independent venue for the conduct of domestic and international arbitration, and other ADR proceedings.With our eyes firmly set on delivering the future, part of our extensive blueprint includes our recent expansion into holistic dispute management and dispute avoidance. The Centre was the first in the world to adopt the UNCITRAL Rules for Arbitration as revised in 2013 and has its own set of procedural rules which governs the conduct of the entire arbitration proceedings from its commencement to its termination. As a testament to its front-line stance in paving the way for innovation in ADR, AIAC aims to expand its rules to cater to the growing demands of the global business community with the introduction of the AIAC Arbitration Rules, the AIAC i-Arbitration Rules, the AIAC Fast Track Rules and the AIAC Mediation Rules. These rules are kept under constant revision to ensure relevance with commercial practicalities and expectations. The Centre also publishes guides and circulars to facilitate the use of and understanding of its rules.Apart from the provision of institutional support for domestic and international arbitrator and other ADR proceedings, AIAC offers hearing facilities and ancillary administrative services to tribunals operating ad hoc or under the auspices of another institution. The AIAC is also an official Court of Arbitration for Sports (CAS) alternative hearing centre. In its efforts in capacity building and disseminating information on ADR, the AIAC organizes various courses, training programmes and forums on the different avenues of ADR covering niche areas such as sports arbitration, domain name dispute resolution and Islamic finance to mould and shape the future of the ADR arena.

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    Reviews overview

    3.65 ratings in total
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    100%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends

    What’s it like working at Asian International Arbitration Centre?

    AI summary of recent reviews

    Employees at the Asian International Arbitration Centre appreciate the work-life balance, with manageable workloads and flexibility, as well as the competitive employee benefits and exposure to interesting projects in the field of Alternative Dispute Resolution (ADR). The organisation operates in an international setting, allowing employees to engage with high-level executives and government figures, and provides networking opportunities with senior legal professionals. The modern and beautiful heritage office building, along with the convenient location, contributes to a positive office environment.

    However, there are some potential challenges, such as office politics affecting the work environment, a lack of proper training or clear direction from superiors, limited career progression opportunities, and inconsistent compensation in terms of salary increments and bonuses. Micromanagement is prevalent, and employee suggestions are not always welcomed. Constant delays in instructions and decisions can disrupt productivity and create inefficiencies. Some employees feel that there is a need for improvement in management, as the majority of HODs are perceived as complacent and lacking leadership qualities. Additionally, there is a perception of too much red tape within the organisation.

    Recent reviews

    2.0
    Case Counsel
    Dec 2024
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
    The challenges may impact job satisfaction for those looking for structured career growth and a more empowering work culture.
    The good thingsThe organization offers a decent work-life balance, with manageable workloads and flexibility. A notable perk is the free parking, which is especially convenient. Being a relatively small organization, it fosters a more personal and tight-knit work environment. Employee benefits are competitive, including EPF contributions and dental coverage, which are appreciated. For those interested in the field of Alternative Dispute Resolution (ADR), the company provides good exposure and opportunities to work on interesting and impactful projects from time to time.
    The challengesThere are significant areas for improvement. Office politics can affect the work environment and there is often a lack of proper training or clear direction from superiors. Career progression is very limited with unequal opportunities for growth. Salary increments are very little and bonuses are inconsistent as well. Micromanagement is prevalent and employee suggestions are not always welcomed. There is also constant delays in instructions and decisions which tends to disrupt productivity and create inefficiencies.
    4.0
    Business Development
    Jul 2021
    Kuala Lumpur1 to 2 years in the role, former employee
    Great Perks but we wary of the RED TAPE!
    The good thingsAble to meet people from all walks of life through international events and it is an amazing experience.
    The challengesToo much red tape - The majority of HOD need to be replaced as they are complacent and even worst, not knowing what to do. Definitely a follower and not leader material.
    3.0
    Ex-Senior Management
    Oct 2020
    Kuala Lumpur5 to 6 years in the role, current employee
    Good experience, but structural changes are needed
    The good thingsThe organisation operates in an international setting. Working here allows you to traverse and engage with diplomatic and C-Suite level executives, alongwith key government figures. Good opportunities and connections. audience engagement of various levels encompassing; Ministers, Judiciary, C-Suite Executives, Ambassadors, Key Government Figures, Trade Associations, Global ADR Institutions, MNCs, and SMEs.
    The challengesThe organisation's structure suffers a lot due to micromanagement from the top. Poor organisational structure and lack of clearly defined business process flows. It also suffers from a lack of checks & balances; open to mismanagement, at times.
    Ratings for Asian International Arbitration Centre are shared as-is from employees in line with our community guidelines
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