Cigna International Health Services
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    Cigna International Health Services
    (8 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Website

    Cigna International Health Services

    Industry

    Healthcare Services

    Specialities

    Healthcare, Health Insurance, Employee Benefit Programme, Financial Services

    Company size

    More than 10,000

    Primary location

    Level 25, Sunway V2 Tower, No. 158, Jalan Peel, Sunway Velocity, 55100 Kuala Lumpur, Malaysia
    Cigna International has over 50 years of experience in designing, implementing and managing cross-border health insurance and employee benefits programmes for international organisations, multinational corporations and their international workforce, as well as individual expatriates.With more than 30000 employees, the company has offices and sales representations in Europe (Belgium (headquarters), the Netherlands, Germany, Italy, the UK and Switzerland), the Middle East (UAE), Africa (Kenya, South Africa), Asia (China, Singapore and Malaysia), Latin America (Chile) and the US (Florida). Cigna International serves around 345,000 plan members on a 24/7 basis in 192 countries.US-based company

    Jobs at Cigna International Health Services

    Based on your search activity

    Customer Service Representative (GEH APAC)

    at Cigna International Health Services Sdn Bhd
    Kuala Lumpur
    Delivers straightforward administrative and/or other basic business services in Customer Service
    Delivers straightforward administrative and/or other basic business services in Customer Service
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    9d ago
    9d ago

    Medical Claims Representative

    at Cigna International Health Services Sdn Bhd
    Cheras, Kuala Lumpur
    Provide accurate and relevant medical coverage details and maintain pre-approvals and claims processing as per the defined T&P of the organization.
    Provide accurate and relevant medical coverage details and maintain pre-approvals and claims processing as per the defined T&P of the organization.
    classification: Insurance & SuperannuationInsurance & Superannuation
    7d ago
    7d ago

    Our mission statement

    Our MissionTo improve the health and vitality of those we serve.Our VisionA better future built on the vitality of every individual and every community.

    Reviews overview

    4.38 ratings in total
    5
    2
    4
    6
    3
    0
    2
    0
    1
    0
    100%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Cigna International Health Services?

    AI summary of recent reviews

    Cigna International Health Services offers numerous positive aspects including comprehensive benefits packages, flexible working arrangements, and a comfortable multicultural work environment. The company provides well-equipped facilities in a strategic location, and employees appreciate the friendly supervision and international exposure.

    However, employees face certain challenges including limited opportunities for career progression and the repetitive nature of daily tasks. The fast-paced environment requires constant adaptation to process changes, and there can be communication challenges when working across different countries and languages. Some employees also note that while the flexibility is appreciated, it can lead to comfort zones that might limit professional growth.

    Recent reviews

    4.0
    Provider Reconciliation Representative
    Feb 2026
    Cheras Kuala LumpurLess than 1 year in the role, current employee
    Benefit is good but career growth is limited and repetitive task which can be boring.
    The good things1) Every festival such as Chinese New Year, Hari Raya etc you will get RM50 Touch N Go. 2) Can claim gym membership/braces/medical check up and more using Eben Assist. 3) Ada insurance AIA 4) Transportation allowance 5) Exposure to international working environment 6) Flexible working hours and work life balance
    The challenges1) Different position being advertised with your position in offer letter. I apply with position Provider Reconciliation Representative but in offer letter my position is Customer Service Representative which can be misleading and false hope. 2) Limited career growth, I can't find another position that I can jump at the moment if I don't want to pursue the same role. 3) This company offer flexible and work life balance so you might feel comfortable with this kind of arrangement and stick to this company, however, I don't like to be comfortable since my task is repetitive, hindering my growth and I feel boring so much doing the same thing. Feel stuck in my career. 4) Process keep change, maybe bcs fast paced environment so nothing much to judge but you need to cope with the changes and stay updated. 5) Increment not so much so don't expect much.
    5.0
    Admin assistant
    Jan 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    one of the best place to work in
    The good thingsSupervisors being friendly with the team made it easier for all of us to produce better results in term of work
    The challengesprobably a hike in the salary
    4.0
    Fraud analyst
    Mar 2020
    3 to 4 years in the role, current employee
    Good environment and friendly colleagues
    The good thingsFlexible working hours, trategic working location
    The challengesLanguage barrier as you need to look at medical bills from all over the world
    Ratings for Cigna International Health Services are shared as-is from employees in line with our community guidelines
    See all reviews
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