Compumed Services
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    Compumed Services
    (16 reviews)
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    Company Reviews

    Working at Compumed Services

    2.416 ratings in total
    5
    1
    4
    3
    3
    4
    2
    2
    1
    6
    31%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends
    Work/Life balance
    2.7(16 ratings)
    Career development
    2.6(16 ratings)
    Benefits & perks
    2.2(16 ratings)
    Management
    1.9(16 ratings)
    Working environment
    3.3(16 ratings)
    Diversity & equal opportunity
    2.5(2 ratings)
    Ratings for Compumed Services are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 16 reviews sorted by most recent
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    1.0
    Customer Service Executive
    Mar 2024
    Bukit Damansara Kuala Lumpur
    I enjoyed working with my team but sadly with bad management and treatments given to the employees, I believe it was not worth it to spend 12hours++ day and night at this place
    The good thingsLovely and cooperative colleagues. The only best thing about coming to work is your colleagues, otherwise no good thing about this place
    The challengesOverloaded work with less workers to handle all current clients and new clients. Too long working hours with minimum wages. Very bad management and politics everywhere and I believe if this place has a better management, for sure can grow much better. No proper training and aspect you to know everything within 1week+ times and blame you for the mistake you did (but you did not train your staff properly).
    1 person found this helpful
    2.0
    Customer Service Executive
    Dec 2023
    Bukit Damansara Kuala LumpurLess than 1 year in the role, former employee
    Good place to start your career, but don't stay for too long.
    The good thingsCoworkers. Met some of the most dedicated people here. Feels like we all are in one team.
    The challengesTry to get things done within TAT and dealing with management.
    4.0
    Medical claims analyst
    Jul 2023
    great to gain experience
    The good thingsall the working aspects are good, the great employer and colleagues. working life balance just nice. all is good.
    The challengeslearnt to manage heavy workload within time constrain
    1.0
    Claims processor
    Nov 2022
    Less than 1 year in the role, former employee
    NO SOLUTION, SLOW PLAN ACTION
    The good thingsgood collegues and alternative public transport
    The challengesthe management knows that a lot of employees will be resigning soon but no solution from them either to find new employees or to prevent them from resigning. this situation will burden the employees that are still remain in the company when their work is doubled than usual.
    3.0
    Claims processor
    Sep 2022
    1 to 2 years in the role, former employee
    good environment, friendly collegues but low salary
    The good things* good environment, friendly staff, supporting boss * near to public transport (mrt semantan, rapid bus)
    The challenges* low salary - does not reflect with your job's load
    1.0
    Call centre executive
    Sep 2022
    Damansara Selangor1 to 2 years in the role, former employee
    Call centre executive
    The good thingsNothing good things works here
    The challengesNo benefit for future career at all
    2 people found this helpful
    3.0
    Call centre executive
    May 2021
    Damansara Selangor1 to 2 years in the role, current employee
    SUITABLE FOR FRESH GRADE TO DEVELOP COMMUNICATION SKILL AND MANAGE TASK.
    The good thingsGOOD ENVIRONMENT AND COLLEGUE . ALL THE EXPERIENCE STAFF IS EASY TO TEACH AND GET ALONG.
    The challengesNEED TO CONFRONT MANY TYPES OF PERSON WHILE ATTEND THE CALL
    5.0
    Senior customer service executive
    Apr 2021
    7 to 8 years in the role, current employee
    Good company,good environment
    The good thingsTeam work,staff very helpful each other
    The challengesEvery day facing new clients
    1 person found this helpful
    1.0
    Intern
    Apr 2021
    Worst Management Ever
    The good thingsNothing good about the management. Cover up management team. Not dare to face the problem. Like to avoid it all time. Not a professional company.
    The challengesAlways like to inform people urgent task or last minute task by email. Never ever like to use phone to call by informing people when there is very urgent task. If they call the person with fews ring tone and never pick up, they will say they call the person but couldn't reach. After that they write a email to the person at very last minute to inform.
    2 people found this helpful
    1.0
    Claims officer
    Feb 2021
    3 to 4 years in the role, former employee
    Good opportunity for fresh graduate
    The good thingsStaff all kind and helpful, good team and environment among staff. That's all. Dirty politics and HR department. They wont help. Hear from one side and they don't present for staff. No increment and bonus very low plus only selected person deserved. Not professional and not fair involving staff. HR don't have any experience related to Human Resource so turn out bad management. Cant easily do OT, and asking for working late hours
    The challengesHelpful staff and near MRT Semantan.
    1 person found this helpful
    4.0
    Accounts assistant
    Feb 2020
    Less than 1 year in the role, current employee
    Great boss, great colleagues.
    The good thingsFun boss and colleagues.
    The challengesWork out of your jobscope.
    2.0
    Provider Management
    Nov 2019
    Less than 1 year in the role, former employee
    No teamwork
    The good thingsour MD good to make market research by finding new client
    The challengesall the things you need to make alone and your own decision even your boss also didn't give attention or helping you to make decision.
    1.0
    Finance
    Sep 2019
    3 to 4 years in the role, former employee
    No increment at all
    The good things1)The working environment is good. 2) No stress and work load is quite ok 3) Go back on time, No OT or work late
    The challenges1)No increment if you are doing well, only a few got who benefit the management. This leads to unfair to other staffs 2)Dirty politic in management 3)No or little of bonus only 4) Low opportunities for career development
    4.0
    Claim Executive
    Nov 2017
    3 to 4 years in the role, current employee
    Not bad, but not good either
    The good thingsworking environment, friendship between colleagues
    The challengessalary and benefit should be improve, and opportunity for career development is very limited
    3 people found this helpful
    3.0
    PROVIDER EXECUTIVE
    Sep 2017
    Less than 1 year in the role, current employee
    Good environment
    The good thingsStrong teamwork and all the employees were support each other.
    The challengesNothing because the teamwork was great!
    1 person found this helpful
    3.0
    Assistant manager
    Jun 2015
    1 to 2 years in the role, former employee
    Operation Flow
    The good thingsFacilities and friendly office mate.
    The challengesChange the management team. no proper guidance and training, no job description. The management should think/to review operation flow. Each department should acknowledge their responsibilities rather than push the problem to another department. The clinic should be trained to use the system in every 6mths, Suggestion: Invites the clinics to participate in operating system training organized.
    2 people found this helpful
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