(16 reviews)

Company Profile

Company overview

Website

Company size

51-100

Primary location

Unit 50-03-13A, Level 3, Wisma UOA Damansara, No 50, Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur.

We are an established business process outsourcing (BPO) provider specializing in individual and corporate employee healthcare benefit administration and management services. We seek to recruit service-oriented individuals to deliver excellent customer service and innovative solutions to our clients.Our Vision- To see Malaysia develop into a participative health caring culture where every citizen contributes, cares for each other and is assured of a universal health benefits for life.Our Mission- To contribute towards and promote participative health caring culture in Malaysia by offering the best healthcare demand and supply chain management services and setting benchmark for healthcare customer servicing.

Jobs at Compumed Services

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CLAIMS EXECUTIVE / ASSISTANT

at CompuMed Services Sdn Bhd

Kuala Lumpur

JOB SCOPE (Major Responsibilities of this job) To adjudicate claims for admission, outpatient and major claims. Compile supporting documents

classification: Administration & Office SupportAdministration & Office Support

25d ago

ACCOUNT EXECUTIVE

at CompuMed Services Sdn Bhd

Kuala Lumpur

We are looking for suitable candidate to place this position.

classification: AccountingAccounting

30d+ ago

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Reviews overview

2.416 ratings in total

5

1

4

3

4

2

1

6

31%

Rate salary as high or average

50%

Employees recommend this employer to friends

What’s it like working at Compumed Services?

AI summary of recent reviews

Employees at Compumed Services appreciate the cooperative and supportive colleagues, as well as the good work environment that is friendly and fun. The accessibility of the office location near public transport is also seen as a positive.

However, there are several potential challenges raised, including a heavy workload due to staff shortages, issues with management such as lack of proper training, poor communication, and office politics. Additionally, some reviewers felt that the compensation was low and did not reflect the workload or responsibilities, while others expressed concerns about limited opportunities for career development and growth within the company.

Recent reviews

1.0

Customer Service Executive

Mar 2024

Bukit Damansara Kuala Lumpur

I enjoyed working with my team but sadly with bad management and treatments given to the employees, I believe it was not worth it to spend 12hours++ day and night at this place

The good thingsLovely and cooperative colleagues. The only best thing about coming to work is your colleagues, otherwise no good thing about this place

The challengesOverloaded work with less workers to handle all current clients and new clients. Too long working hours with minimum wages. Very bad management and politics everywhere and I believe if this place has a better management, for sure can grow much better. No proper training and aspect you to know everything within 1week+ times and blame you for the mistake you did (but you did not train your staff properly).

2.0

Customer Service Executive

Dec 2023

Bukit Damansara Kuala LumpurLess than 1 year in the role, former employee

Good place to start your career, but don't stay for too long.

The good thingsCoworkers. Met some of the most dedicated people here. Feels like we all are in one team.

The challengesTry to get things done within TAT and dealing with management.

4.0

Medical claims analyst

Jul 2023

great to gain experience

The good thingsall the working aspects are good, the great employer and colleagues. working life balance just nice. all is good.

The challengeslearnt to manage heavy workload within time constrain

Ratings for Compumed Services are shared as-is from employees in line with our community guidelines

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