Employees appreciate the positive and supportive working environment at CTOS, with friendly and helpful colleagues who create a professional atmosphere. The company offers flexible working arrangements, including work-from-home options and the ability to manage your own time when targets are met. Salary is paid on time with competitive benefits such as generous annual leave and high commission payouts for strong performers. The role provides excellent exposure to different industries and business owners, helping employees develop valuable communication and client engagement skills. Team leaders and managers are generally supportive and provide training and guidance, particularly to new joiners.
However, there are some potential challenges to consider. The role is highly sales-driven, requiring cold calling, appointment setting, and consistent performance, which may not suit everyone's working style. Employees need to meet monthly targets to maintain income, as the basic salary is relatively low and commission structures require continuous new account acquisition. Some employees have experienced technical and system issues that can affect operations, along with delays in obtaining new equipment. Management focus tends to prioritise sales figures, and there can be challenges with interdepartmental communication and recognition of employee efforts. Additionally, finding and converting clients can be difficult, requiring resilience and the ability to handle rejection professionally.