Elyss Horizon offers valuable opportunities for hands-on learning in IT support, with employees particularly appreciating the early responsibility given to handle customer accounts. The workplace culture benefits from supportive and friendly colleagues, and fresh graduates can gain substantial practical experience through direct customer site exposure.
However, several challenges are consistently mentioned by employees, including below-market compensation with occasional payment delays, limited career advancement opportunities, and resource allocation issues with insufficient staff for customer demands. The company's heavy reliance on interns for full-time positions has also been noted as a concern.