EMAPTA
    (254 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Business Support Services

    Specialities

    Outsourcing, Customer Support, IT & Development, Finance, Marketing, Healthcare, Legal, Engineering

    Company size

    More than 10,000

    Primary location

    5th Floor, St. Francis Corporate Building Ortigas Center, Mandaluyong City
    Emapta revolutionizes outsourcing with top 1% talent, delivering high-performing teams, boosting efficiency, and driving global growth for 15+ years.

    Jobs at EMAPTA

    Based on your search activity
    Support patients and practices with payment solutions. Work onsite in Kuala Lumpur, enjoy day shift, and build a global customer service career.
    Support patients and practices with payment solutions. Work onsite in Kuala Lumpur, enjoy day shift, and build a global customer service career.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    17d ago
    17d ago
    Refine expert witness reports, ensure legal clarity and admissibility, and elevate case outcomes through precise, high-impact editorial expertise.
    Refine expert witness reports, ensure legal clarity and admissibility, and elevate case outcomes through precise, high-impact editorial expertise.
    classification: LegalLegal
    4d ago
    4d ago

    Gallery photos

    Reviews overview

    3.9254 ratings in total
    5
    142
    4
    38
    3
    16
    2
    18
    1
    40
    94%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends

    What’s it like working at EMAPTA?

    AI summary of recent reviews

    Employees appreciate the competitive salary and compensation offered at EMAPTA, which is consistently above average. Many also value their friendly and professional colleagues, as well as the work-life balance with flexible schedules and remote work options. Additionally, benefits such as HMO coverage from day one, free gym access, and provided work equipment are well-regarded.

    However, there are some potential challenges to consider. The recruitment process can be lengthy with limited communication and feedback for candidates. EMAPTA operates with a client-first approach, meaning client needs take priority in employment decisions, which can affect job security as employment is closely tied to client requirements. Some employees have noted that HR responsiveness to concerns can be slow, and career progression and salary increases are often dependent on client approval. Additionally, the reprofiling process for employees transitioning between clients could benefit from being more proactive and transparent.

    Recent reviews

    1.0
    CSR Agent
    May 2026
    Makati City Metro ManilaLess than 1 year in the role, former employee
    They Ghost Candidates after the Video Presentation - questionable data privacy
    The good thingsTHE OFFICE IS GREAT
    The challengesTHE HIRING PROCESS - THEY GHOST CANIDATES AND FORCE TO TAKE A VIDEO THAT I FEEL IS NOT NECESSARY - Feels like auditioning for a movie role - after which they will send a message that is auto generated like the one here in Jobstreet - real phony - unprofessional
    1.0
    Team Leader
    Apr 2026
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    Multiple screening rejections despite qualifications, no response to feedback request.
    The good thingsI can't leave any good feedback as of this time
    The challengesI’d like to raise a concern about your recruitment process. I’ve applied to several roles in your company that align with my years of experience. I’m careful about where I apply and only submit applications for roles I know I’m qualified for. However, I consistently receive automated emails stating I did not pass the initial screening, without any explanation. At this point, it’s difficult not to question how applications are being assessed or what criteria are being used. I also reached out via email to ask for feedback so I can understand any gaps and improve, but I did not receive any response. That lack of communication is disappointing. I’m not asking for special treatment, just basic transparency. Even minimal feedback would help candidates move forward more constructively. I hope this is something your team can improve.
    1.0
    Applicant
    Apr 2026
    Baguio City BenguetLess than 1 year in the role, former employee
    Timely Communication Matters. Ghosting Feels Worse Than Failing.
    The good thingsI truly enjoyed the opportunity to go through the hiring process. It allowed me to showcase my skills and learn more about the company.
    The challengesImproving the hiring process would be greatly beneficial. I hope that applicants can be given timely follow-ups within the stated timeframe, whether they have passed or not. Being left without any communication feels worse than failing the interview, as it comes across as unprofessional.
    People & Culture POCThank you for taking the time to share this feedback with us and for bringing this to our attention. We are glad to read that you appreciated the opportunity to go through the hiring process and showcase your skills. At the same time, we are sorry about your experience regarding communication and follow-ups. Your feedback highlights an important area for improvement, particularly in providing timely and consistent updates to applicants. We will use this to help strengthen our recruitment practices and overall candidate experience. We appreciate your insights and wish you the best in your career journey.
    12d ago
    Ratings for EMAPTA are shared as-is from employees in line with our community guidelines
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