FedEx
    (58 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Logistics, Freight & Delivery Services

    Specialities

    Shipping, Tracking, Transport, E-commerce, Business services

    Company size

    More than 10,000

    Primary location

    Kuala Lumpur, Malaysia
    FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better.Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce to remain focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.

    Jobs at FedEx

    Based on your search activity

    at Federal Express Services (M) Sdn Bhd
    Damansara Utama, Selangor
    Come join our winning team as a Customer Experience Relationship Representative and be ready to grow and deliver meaningful solutions!
    Come join our winning team as a Customer Experience Relationship Representative and be ready to grow and deliver meaningful solutions!
    classification: SalesSales
    17d ago
    17d ago

    at FedEx
    Petaling, Selangor
    Join our award-winning team and help deliver outstanding customer service - grow your career at FedEx.
    Join our award-winning team and help deliver outstanding customer service - grow your career at FedEx.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    2d ago
    2d ago

    Our mission statement

    FedEx Corporation will produce superior financial returns for its shareowners by providing high-value-added logistics, transportation, and related business services through focused operating companies.Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its team members, partners, and suppliers. Safety will be the first consideration in all operations. Corporate activities will be conducted to the highest ethical and professional standards.

    Featured

    Have you considered a career with FedEx?
    Behind every delivery is a bigger story. That story involves more than 500,000 team members worldwide coordinating, thinking ahead, and working diligently and innovatively toward a happy ending: the moment our customer receives their package. You could be part of this dedicated team - Team FedEx.

    Awards and accreditations

    Great Place to Work - Malaysia 2026
    Great Place to Work - Malaysia 2026

    Gallery photos

    Reviews overview

    4.658 ratings in total
    5
    43
    4
    9
    3
    5
    2
    0
    1
    1
    90%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends

    What’s it like working at FedEx?

    AI summary of recent reviews

    Employees appreciate the open door policy and supportive management at FedEx, with managers who are approachable and helpful. The company provides excellent training and opportunities for learning and development, with fast career advancement based on performance and tuition assistance programmes. Employees highlight the friendly and supportive team environment, good benefits, and modern, comfortable workplace that makes coming to work enjoyable.

    However, there are some potential challenges, such as demanding workload particularly when handling multiple priorities with limited manpower, and work/life balance considerations with occasional requirements to work extra hours or weekends. The fast-paced environment requires quick adaptation, and customers can be challenging, requiring patience and professionalism. Additionally, role boundaries are not always clearly defined, and KPI targets increase annually, making it challenging to meet all criteria consistently.

    Recent reviews

    5.0
    Desktop Engineer
    May 2026
    Johor Bahru Johor3 to 4 years in the role, current employee
    A demanding but valuable IT support role with strong exposure, where clearer structure.
    The good thingsTeam work and Modern Workplace
    The challengesWorkload and responsibility levels can be challenging at times, especially when multiple sites or priority incidents overlap with limited manpower. Role boundaries are not always clearly defined, which can lead to additional tasks being assigned beyond scope. While processes exist, documentation and communication between global, regional, and onsite teams could be more consistent to reduce delays and repeated follow‑ups. Greater manpower planning, clearer escalation ownership, and more structured knowledge sharing would improve operational efficiency and employee experience.
    4.0
    Customer Service Specialist
    Feb 2024
    Petaling Jaya Selangor
    Challenging, enjoy lots of new knowledge learn
    The good thingsAlways provide new solution and listen to employee needs
    The challengesDifficult to take leave
    3.0
    Head of region
    Sep 2023
    Kuala Lumpur
    Pls read between the lines before applying
    The good thingsNothing good to discuss here
    The challengesToo much work for less remuneration
    Ratings for FedEx are shared as-is from employees in line with our community guidelines
    Find out more about working at FedEx. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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