FJ Benjamin
    (43 reviews)

    Company Reviews

    Working at FJ Benjamin

    3.743 ratings in total
    5
    11
    4
    17
    3
    8
    2
    4
    1
    3
    86%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(43 ratings)
    Career development
    3.3(43 ratings)
    Benefits & perks
    3.2(43 ratings)
    Management
    3.0(43 ratings)
    Working environment
    3.5(43 ratings)
    Diversity & equal opportunity
    2.8(5 ratings)
    Ratings for FJ Benjamin are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 43 reviews sorted by most recent
    Sort by
    most recent
    2.0
    Marketing Communications Executive
    Mar 2026
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
    5.5/10 , recommended if you wanted to dive into retail industry
    The good thingsMedical benefits good, company culture is average, have the chance to work with multiple big brands.
    The challengesManagement is quite old school. Hybrid or work-from-home arrangements are generally not practiced, even when you’re unwell. Punctuality is taken very seriously — clocking in after 8:30 AM is considered late, even if you stay back to finish work. Bonuses and salary increments seem quite limited, and improvements sometimes take longer than expected. The team can be understaffed at times, so employees are often required to handle responsibilities across multiple roles. Support from other departments could be better. When sales are slow, the marketing team sometimes ends up being questioned or held responsible. There is a high level of supervision, which may feel a bit restrictive for those who prefer more independence in their work. Vendor payments from finance can sometimes take longer than expected, which may create some challenges when managing external partners.
    1.0
    Digital Marketing Role
    Nov 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    An ugly mess for the work flow and no proper structure or deadline. Everything is needed last min
    The good thingsNothing, there is nothing positive
    The challenges- Manager is awful, there's no proper handover nor is there a proper SOP for ads and other platform - constantly have look for other department to solve social media issues (such as access, request or ads account approval) not just from time to time almost daily - Nobody know who has access to what, affecting the sales performance and decreasing the productivity - literally have to learn everything yourself in a extremely hostile environment
    1 person found this helpful
    5.0
    Sales Associate
    Feb 2025
    Tun Razak Exchange Kuala Lumpur1 to 2 years in the role, former employee
    Had a lot experience in luxury retails.Love the fun work environment even sometime a bit pressure.
    The good thingsFun working environment with collegue.Energetic to do sales.Have 2 day off a week,6 days a month.Monthly salary just OK...
    The challengesSome from management team.Hope will having a good communication both,and
    3.0
    Graphic Designer
    Nov 2024
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    An okay place to start with good people around you
    The good thingsColleagues are very nice people.
    The challengesSometimes there's so much tasks that need to be submit in a day.
    5.0
    Human Resources Executive
    Jan 2024
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role
    SATISFIED WITH SALARY AND BENEFIT , RECOMMENDED
    The good thingsFRIENDLY STAFF, HELP EACH OTHER , TEAM WORK
    The challengesTO IMPROVE ALL STAFF BENEFIT
    1.0
    Retail professional
    Jun 2023
    Less than 1 year in the role, former employee
    no career development
    The good thingshaving customers relying and trusting of me, casual attire
    The challengespeople in the management can be manipulative, no OT pay, horrible leadership (depending on individual), 50 50 satisfactory working with colleagues, don’t always get holidays
    1 person found this helpful
    5.0
    Executive
    May 2023
    Kuala Lumpur5 to 6 years in the role, former employee
    Harmony working environment
    The good thingsHaving the positive thoughts and being encouraged to speak out for the issues. Good leadership from superior.
    The challengesface pace, might need to adapt on fast changes and provide immediate solution.
    4.0
    Retail operations executive
    May 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    Good for career growth
    The good thingsFace pace and transparent company. Good place for career growth. Giving opportunity for promotion
    The challengessometimes during peak season, might increase workload. but overall, still acceptable
    5.0
    Executive
    May 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    Satisfying working environment, teamwork
    The good thingsHelpful teammates, harmony environment. Overall happy work in big family in FJB
    The challengesFace pace, dealing with difference level person.
    3.0
    Executive
    Apr 2023
    Sabah9 to 10 years in the role, former employee
    salary issue & lot of pressure.
    The good thingsnot suitable jobs with salary. my salary is too low for that job. no OT payment if excess time.
    The challengestoo many task given. pressure from boss about sales.
    4.0
    SA
    Oct 2022
    PutrajayaLess than 1 year in the role, current employee
    Good journey in business retail industry
    The good thingsTeammates very helpful, make jokes, always give a hand when needed. Common sense is important.
    The challengesThe time of working not suit me that never worked shift. So, I always feel tired and I'm the only women so its challenging.
    2.0
    Merchandiser
    Jun 2022
    3 to 4 years in the role, former employee
    Not for people who is looking for company that is innovative, fun and organized
    The good thingsYou can enjoy friends & family sales and bought the item at a discounted price.
    The challengesThe system is outdated. Depending on which department you are working with, the environment can be toxic - unfair treatment. There is no communication between department which cause a lot of misunderstanding and conflict.
    1 person found this helpful
    4.0
    VM
    Jul 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    Overall good and decent company
    The good thingsWork life balance. Systematic.
    The challengesFast pace. Parking issue for non based office staff.
    3.0
    Annonymous - HQ
    Mar 2021
    Kuala Lumpur3 to 4 years in the role, former employee
    Excellent for work experience but lack of career growth opportunities
    The good thingsfast paced environment sharpens your skill sets and gain experiences from executing all well-rounded-task assigned from the management
    The challengesManagement lack of managing skill in growing the employee's career advancement for long term employment.
    2.0
    HR
    Jan 2021
    Less than 1 year in the role, former employee
    Be Rational and Concerned About Your Staff's Workload
    The good thingsSome coworkers from different departments were helpful and proactive, and would assist you with the work. You just need to be proactive to ask for help too. I've learned more new skills such as soft skills and also technical skills which helped me advance my professional skills better.
    The challengesThe higher ups in HR dept didn't want to concern about the staff with heavy workload and would blame the staff if hadn't finished the routine task on time when the staff was actually occupied with other additional tasks. The higher ups would sometimes overlook and disregard your completed tasks and assumed that you didnt't get to finish your work even when you were done with the work long ago. They didn't acknowledge it. That's saddening. Please be more rational and concerned about your staff's wellbeing when they're the ones putting in the effort and time for the heavy workload. It doesn't cost anything to be appreciative.
    2 people found this helpful
    3.0
    Team member
    May 2020
    So bad,a lot pressure
    The good thingsLearn a lot of things
    The challengesWorking culture a lot of pressure
    5.0
    HR development
    Jun 2019
    1 to 2 years in the role, current employee
    Maximize your potential
    The good things1) Friendly and supportive colleagues in my department 2) Challenging tasks that allow me to grow fast. 3) Opportunity to work with multiple departments to understand the business 4) Attractive sales with great discounts for staffs who love to shop!
    The challenges1) A need to pick up fast and work efficiently in order to handle the workload. 2) Willingness to hands-on across any levels 3) Expect to put in more effort and time to complete tasks 4) Be more proactive to ask if you need help
    2 people found this helpful
    1.0
    Visual merchandiser
    Jun 2019
    1 to 2 years in the role, current employee
    Not professional
    The good thingsEnjoy working with my colleagues and store staff.
    The challengesNot organised and systematic, Very favourites, no career development, no progression for your creativity & knowledge.
    2 people found this helpful
    3.0
    Executive
    Mar 2019
    1 to 2 years in the role, former employee
    Challenging Job
    The good thingsGood Staff purchase and benefit, can learn a lot of new things and new products
    The challengesToo much politics till cannot breathe at all. Upper management never think of their staff concern and their workload. Occasionally need to work on weekend with no replacement leave and OT. Benefit on annual leave but unable to take annual leave. Never trust their staff, once sales went down, their first reason was staff does not perform well. A lot of non related people will give bad comment to upper management and the sad part is upper management put a trust on them before they review the case personally. Overall working her was great and can learn a lot of things especially on people management.
    1 person found this helpful
    4.0
    sales assisstant
    Sep 2018
    1 to 2 years in the role, former employee
    friendly staffs
    The good thingsTeamwork was very important. Be on time at the workplace was very important and it help me to discipline myself. All of the senior staffs help me a lot if i don't know about something and try their best to help me to do that things.
    The challengesI faced different kind of customers everyday. From different contries and different behaviour. It is very challenging for me to fulfill their needs and wants in order to make them satisfied with our service.
    1 person found this helpful
    5.0
    Indoor sales executive
    Jan 2018
    Less than 1 year in the role, former employee
    Good place to advance your skills in sales and communication.
    The good thingsLearn a lot about luxury watches and get to be friends with customer.
    The challengesHard to achieve the expectation of the company. but yet still manage too.
    2 people found this helpful
    4.0
    Sales associate
    Nov 2017
    3 to 4 years in the role, former employee
    Such a pleasure to be part of FJ Benjamin
    The good thingsfriendly staff i learn lot of things especially on how to attract customers to buy more than one item i play the cashier role as well product knowledge staff price
    The challengesto achieve daily target, monthly target. meet different customers everyday and sometimes can tough to make sure they satisfied but i can handle it smoothly.
    3 people found this helpful
    5.0
    Sales associate
    Nov 2017
    Less than 1 year in the role, current employee
    best
    The good thingscan learn about the watches very interesting !best work environment
    The challengeswhen too much customer because hard to handle lack of man power so gonna work fastly
    1 person found this helpful
    4.0
    Sales associate
    Oct 2017
    1 to 2 years in the role, former employee
    Good experience and gain knowledge
    The good thingsI know how to handle the customer to discover their needs, met and exceeded sales goals, conduct new arrival stock
    The challengeswhen you need to met and exceeded the sales goals.
    3.0
    Frontline - executive sales
    Sep 2017
    Less than 1 year in the role, current employee
    Experience in handling customer demand and stock holding
    The good thingsLearning new things and how to solve it. Plan to improve and succeed Threat walk in customer to be a regular
    The challengesStrategies planning
    2 people found this helpful
    5.0
    Senior Sales Associate
    Jul 2017
    1 to 2 years in the role, current employee
    Amazing experienced!!
    The good thingsLearn new things and new knowledge gains.
    The challengesGood vibes will makes u become better person.
    1 person found this helpful
    4.0
    Operations manager
    Apr 2017
    3 to 4 years in the role, current employee
    Passionate with your job
    The good thingsFlexibility and good staff benefits
    The challengesProviding positive results and motivation
    1 person found this helpful
    5.0
    Sales Associate
    Apr 2017
    Less than 1 year in the role, current employee
    Get to know how to sale product like accessories.
    The good thingsMy colleagues are understanding.
    The challengesThe salary is too low even for a part-timer.
    2 people found this helpful
    4.0
    IT Executive
    Mar 2017
    1 to 2 years in the role, current employee
    Good Environment
    The good thingsGood start. No politics.
    The challengesLearning new things at vast pace in small time
    1 person found this helpful
    3.0
    Finance
    Mar 2017
    5 to 6 years in the role, former employee
    Good environment with nice team
    The good thingsGood Team Members Good Environment
    The challengesNo hard challenges
    1 person found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location