Company Profile

Company overview

Company size

101-1,000

Primary location

Jalan Subang Lama, Sultan Abdul Aziz Shah Airport (SZB), Lapangan Terbang Sultan Abdul Aziz Shah, 40150 Subang, Selangor, Malaysia

Launched on April 3rd 2007, Firefly is operated under FlyFirefly Sdn Bhd, and is a wholly owned subsidiary of Malaysian Aviation Group Berhad.Our aim is to bring communities closer by overcoming geographical constraints through our network of point-to-point flights, link the world to the communities we serve and contribute to local economies by growing trade and tourism. Thanks to our code-share arrangement with Malaysia Airlines, we’re also able to introduce the wonders of Southeast Asia to travellers from beyond this region.

Gallery photos

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Reviews overview

4.315 ratings in total

5

8

4

5

3

1

2

1

0

93%

Rate salary as high or average

87%

Employees recommend this employer to friends

What’s it like working at FlyFirefly?

AI summary of recent reviews

Employees at FlyFirefly appreciate the enjoyable work environment and strong sense of teamwork, with colleagues supporting each other like a family. The travel opportunities offered by the airline company are a major perk, and employees value the support from management and the ability to communicate with them easily. The company is also noted for offering a high basic salary and ticket benefits.

However, there are some potential challenges, such as demanding workloads in certain roles, concerns about insufficient staffing levels in some departments, the tiring nature of shift work common in the airline industry, and a long wait for job upgrades and increments, which may impact career progression opportunities.

Recent reviews

5.0

Intern

Nov 2024

Petaling SelangorLess than 1 year in the role, former employee

Very enjoyable. However, due to my contract being only 6 months as an intern, it was short-lived. Would be great if I can be back as a full-time.

The good thingsThe environment is enjoyable. There is still respect between colleagues, but the way of conversing can be as close as good friends. Work-Life balance is good.

The challengesCan be challenging when dealing with some crews who are not willing to cooperate. During my time, there was a little lack of manpower in the department. Therefore, it is hard to juggle the workload, but it can be done.

5.0

Customer service officer

Jun 2019

5 to 6 years in the role, former employee

Valuable Experience

The good thingsWork in a team as a family to make sure we deliver the great and best service to our lovely valuables passengers.

The challengesHandaling operation and dealing with passangers for smooth daily flight operations. We work in a team and helping each other to make sure our flight schedule is on time.

4.0

Ground Operation Officer

Mar 2019

3 to 4 years in the role, former employee

dedication

The good thingsenvironment, teamwork, busy,

The challengesworking hours, too long to wait for job upgrade and increment

Ratings for FlyFirefly are shared as-is from employees in line with our community guidelines

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This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.