Fujitsu
    (64 reviews)

    Company Reviews

    Working at Fujitsu

    4.164 ratings in total
    5
    31
    4
    18
    3
    10
    2
    3
    1
    2
    85%
    Rate salary as high or average
    73%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(64 ratings)
    Career development
    3.5(64 ratings)
    Benefits & perks
    3.6(64 ratings)
    Management
    3.6(64 ratings)
    Working environment
    4.1(64 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for Fujitsu are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 64 reviews sorted by most recent
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    5.0
    Service Delivery Associates
    Jul 2025
    Bangsar Kuala Lumpur9 to 10 years in the role, current employee
    A fulfilling experience that offered valuable exposure to regional IT operations, strong teamwork culture, and continuous opportunities for professional growth despite occasional cross-functional challenges.
    The good thingsGreat environment for growth, collaboration, and work-life balance" Working at Fujitsu has been a rewarding experience, both professionally and personally. The company offers a supportive work culture that encourages continuous learning and collaboration across regional teams. I’ve had the opportunity to work with diverse colleagues from Asia and Europe, which helped broaden my perspective and enhance my skills, especially in ITSM operations and stakeholder management. The management team is approachable, and communication is generally transparent. There's also a strong emphasis on teamwork, process improvement, and customer satisfaction. Fujitsu provides flexibility when needed and values work-life balance—something I really appreciate. The organization also invests in its people by offering training, certifications, and exposure to global projects. For anyone looking to build a career in IT services, especially in incident and problem management, Fujitsu is a great place to grow.
    The challengesLike any large global organization, Fujitsu comes with its own set of challenges. Coordinating across multiple time zones and regions can sometimes lead to communication delays or differing priorities. In certain situations, decision-making processes may be slower due to the layered organizational structure. Additionally, resource limitations in some local teams can create extra workload pressure during peak periods. However, these challenges have also helped me develop stronger problem-solving, communication, and time management skills. With the right mindset and support, they become valuable opportunities for personal and professional growth.
    5.0
    Assistant engineer production
    Aug 2023
    I want to venture myself to work in your company and find more experience and contribute my experience while in the field of engineering and maintenance and I am grateful if fujitsu company hires me to work in this company. Thank you.
    The good thingsa strong company in terms of the future
    The challengeswant to know more extensive experience
    4.0
    IT operation
    Jun 2023
    Classy Fujitsu effect
    The good thingssalary and place nearby
    The challengeschallenging jams and lots of outsiders
    3.0
    Systems engineer
    Jun 2023
    1 to 2 years in the role, current employee
    Salary scale is significantly lower compared to the current market
    The good thingsBenefits package is comprehensive, with medical, dental, and gym membership subsidies.
    The challengesMy salary scale is significantly lower compared to the current market, which can be a major concern.
    1 person found this helpful
    4.0
    Service desk agent
    May 2023
    IT Service Desk Agent
    The good thingsGood place for fresher no experience to learn on IT field . You know more languages can get higher salary if not very less
    The challengesMaybe handle many projects but only give you contract
    5.0
    Incident manager
    May 2023
    7 to 8 years in the role, current employee
    great place to work, fun and enjoy
    The good thingsGreat place and management. Fun and enjoy
    The challengesGreat policy and environment.
    5.0
    it support
    Mar 2023
    Kuala Lumpur1 to 2 years in the role, current employee
    high volume calls but can learn alot of technical and network related stuffs
    The good thingsfriendly teammates, able to learn alot of new IT and Network knowledge
    The challengesHigh call volumes, sometimes back to back
    5.0
    Senior Systems Engineer
    Mar 2023
    Kuala Lumpur3 to 4 years in the role, current employee
    Mixed Feeling When Working Here
    The good thingsI have mixed feelings about working at this company. I like the variety of tasks I'm assigned and how it helps me develop a broad range of skills. However, the company culture can be difficult to navigate, especially if you're introverted. The managers are generally friendly and helpful, and the benefits package is comprehensive, with medical, dental, and gym membership subsidies. Overall, this company is a good fit if you enjoy socializing and team-building activities, but it might not be for everyone.
    The challengesThe company's salary scale is significantly lower compared to the current market, which can be a major concern. Additionally, the management seems to have a lack of understanding of the project team's capacity, which results in unrealistic project requirements. Moreover, the company has too many unnecessary KPIs and training programs that can be tiring, considering the workload of the employees. Lastly, the lack of proper guidance and support from the management can make it challenging for employees to be independent all the time.
    2.0
    System engineer
    Feb 2023
    1 to 2 years in the role, former employee
    Decent stepping stone
    The good thingsDecent worklife balance Opportunity to work in Japan
    The challengesWork can get very tedious and boring Japan headquarter does not provide interesting projects
    5.0
    Senior systems engineer
    Feb 2023
    Kuala Lumpur3 to 4 years in the role, current employee
    A good place to work, if u get your salary right
    The good thingsThe environment is quite relax, work life balance also good, but depend on the project. Manager good, colleague good
    The challengesThe salary is below average, could be higher and should be higher The KPI is like u are from school, too many kpi non related to your work performance
    5.0
    System engineer
    Oct 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    a good choice for fresh grad
    The good thingsmanagement is doing well
    The challengesu could be handled multiple task
    5.0
    IT technical support
    Jul 2022
    Kuala Lumpur1 to 2 years in the role, current employee
    Help customers solve IT problem
    The good thingsReceived with call and give some advice and troubleshooting
    The challengesMultitasking and working with under pressure
    4.0
    Engineer
    Dec 2020
    1 to 2 years in the role, former employee
    Knowledge development
    The good thingsDeal with customers and good on-job training
    The challengesProject delivery due to urgency of requirements.
    5.0
    Network Operator Center
    Oct 2020
    3 to 4 years in the role, current employee
    Its a fantastic chances to be part of team member
    The good thingsSalary and knowledges
    The challengesBecause of the shift working pattern, its very hard to have balance sleep pattern
    2.0
    Sales
    Sep 2020
    former employee
    No career advancement
    The good thingsImmediate supervisor was good in guidance and management.
    The challengesNo business strategy and direction at all from current top management.
    4.0
    SDN Infrastructure & Solution Business Unit - Strategic Advisor
    Aug 2020
    Carrier with Software Development, Team Lead, and Business Development
    The good thingsTrustworthy colleagues, caring company, clean environment,ethical business practice.
    The challengesExpansion of Business Development and Customer Engagement
    5.0
    Human resource
    Jul 2020
    11 to 12 years in the role, current employee
    Good systematic work
    The good thingsvery systematic management. good change to learn from the organization. able to express your skill.
    The challengesBe fast with control the quality
    5.0
    Manager
    Jul 2020
    5 to 6 years in the role, former employee
    Conducive workplace to build a career
    The good thingsVery enjoyable with fully utilised workplace & friendly management
    The challengesPunctuality, must have multiple skill to achieve career goal & willing to learn
    5.0
    engineering equipment section
    Jun 2020
    engineering equipment section
    The good thingsgood environment,less pressure, and top facilities
    The challengesmost supply come from japan and write in japan
    3.0
    Engineer
    Apr 2020
    Cyberjaya Selangor1 to 2 years in the role, current employee
    Great company with dimmed future
    The good thingsVery good employer with very understanding top management. Great portfolio.
    The challengesYour major competitor is Huawei. good luck.
    3.0
    Software engineer
    Mar 2020
    1 to 2 years in the role, current employee
    After working there for 2 years....
    The good thingsEnvironment is good, Colleagues are friendly, benefits and perks are attractive, you will have quite a work life balance working in this company.
    The challengesJob segregation is poor, man-power is not enough for certain department and the staff in the department have to handle 2-3 person of workload but get paid for one's salary
    1.0
    Software Engineer
    Mar 2020
    1 to 2 years in the role, current employee
    Good environment with great colleagues
    The good thingsEnvironment is good, colleagues are fine. Busy only during peak seasons but when you have no projects, you are super free
    The challengesWhen you don't have any projects, you may get bored to death!!!
    1 person found this helpful
    3.0
    Sales director
    Jan 2020
    Cyberjaya Selangor1 to 2 years in the role, former employee
    Top management needs to be more transparent and un biased with clear business strategy
    The good thingsMy immediate superior was a good leader, providing guidance and empowerment
    The challengesNo clear direction from top management
    5.0
    Service Desk Expert
    Jan 2020
    1 to 2 years in the role, former employee
    Very Good place to learn
    The good thingsYes very flexible.
    The challengesWorking teammates not in good term
    4.0
    Engineer
    Sep 2019
    15 years of work experience
    The good thingsgood working environment
    The challengesless career development
    4.0
    Service desk agent
    Aug 2019
    Less than 1 year in the role, current employee
    Interesting combination of Customer Service and IT Support
    The good thingsExtra company activities such as sports event, team outing and many more.
    The challengesBeing able to work with multiple projects and multitask.
    5.0
    Tecnician Process
    Aug 2019
    1 to 2 years in the role, former employee
    Good experience
    The good thingsGood experience. Excellent training. Staff welfare perfect. PPE and attire fully provide. Safety and quality come first. Really good company to work for and stay for a long period.
    The challengesNormal stressful. Meet Japanese expectation. But I worth it.
    4.0
    Software engineer
    Jul 2019
    5 to 6 years in the role, current employee
    Awesome workplace to work
    The good thingsProvided multilingual, diversified cultural enrich user friendly working environment
    The challengesCompromise on merit.
    5.0
    Service desk analyst
    Jun 2019
    Less than 1 year in the role, current employee
    Great Management
    The good thingsEnvironment, Support, Teamplay
    The challengesSalary less than average
    5.0
    O365 L2 Support
    Sep 2018
    5 to 6 years in the role, current employee
    Passion to strive, learn to excel & ready to face the challenges
    The good thingsFriendly working environment
    The challengesCompany should discourage monopoly of few, eliminate favoritism & promote merit. Should implement Justice & fairplay.
    1 person found this helpful
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