at Fujitsu Philippines Global Delivery Center
Kuala Lumpur
Hiring for Japanese Bilingual Service Desk Agent
Hiring for Japanese Bilingual Service Desk Agent
15d ago
15d ago
Fujitsu
(64 reviews)
Company Profile
Company overview
Industry
Information Technology Services
Company size
101-1,000
Primary location
No. 1, Lorong Satu, Kawasan Perindustrian Parit Raja, 86400 Parit Raja, Batu Pahat, Johor, Malaysia
Since established in 1980, Fujitsu Components (M) Sdn Bhd production scale has progressed rapidly making FCM a major overseas electronics component production base for Fujitsu Component Limited, Japan. With its superior production environment and today's modern facilities and advanced technology, FCM is producing excellent electronic components: Relays and Keyboards. They are exported throughout the world and are greatly valued for their high reliability and good quality. With over 30 years of experience and expertise in the electronics components business and advancing into the new millennium, the company's hallmark has always been an insistence on an unswerving commitment to customer satisfaction. We invite suitably qualified candidates to join us as:HistoryFCM was established in October 1980 and started commercial production of electromagnetic relay coils mainly for assembly by Fujitsu (Singapore) Pte Ltd which then was the parent company of FCM. In June 1986 ownership of FCM was transferred from Fujitsu (Singapore) Pte. Ltd. to Fujitsu Limited, Japan as part of the Fujitsu globalisation policy and recognition of FCM as a major overseas electromechanical devices manufacturing base. In July 1995 Fujitsu Takamisawa Component Limited was formed to strengthen collaboration of technical expertise between Fujitsu Limited, Japan and Takamisawa Electric Company Limited. FCM thus became a subsidiary of this newly formed company. Fujitsu Takamisawa Component Limited had since became Fujitsu Component Limited. Now FCM is a subsidiary of Fujitsu Component Limited, Japan.Product & ServicesFCM’s product focuses on two key areas of electromechanical components - Relays, Keyboards / Pointing Devices, and their parts thereof. For support purposes we also manufacture dies and assembly machines for the electronic products. All our products are sold through the worldwide network of Fujitsu Component sales offices. Technical and administrative supports are provided by Fujitsu Component Limited, Japan.
Jobs at Fujitsu
Based on your search activityat Fujitsu Philippines Global Delivery Center
Kuala Lumpur
Hiring for Mandarin Bilingual Service Desk Agent
Hiring for Mandarin Bilingual Service Desk Agent
15d ago
15d ago
Gallery photos
Reviews overview
4.164 ratings in total
5
31
4
18
3
10
2
3
1
2
85%
73%
What’s it like working at Fujitsu?
AI summary of recent reviews
Fujitsu offers a positive work environment characterised by friendly team collaboration and cultural diversity. Employees appreciate the comprehensive benefits package and learning opportunities, particularly in IT and networking. The company is also known for providing good work-life balance and flexible arrangements, which contributes to employee satisfaction.
However, there are areas for improvement, including below-market salary scales and workload distribution issues in some departments. Employees also note concerns about numerous KPIs that may not always reflect actual performance, and some indicate a need for clearer strategic direction from top management.
Recent reviews
5.0
Service Delivery Associates
Jul 2025Bangsar Kuala Lumpur9 to 10 years in the role, current employee
A fulfilling experience that offered valuable exposure to regional IT operations, strong teamwork culture, and continuous opportunities for professional growth despite occasional cross-functional challenges.
The good thingsGreat environment for growth, collaboration, and work-life balance"
Working at Fujitsu has been a rewarding experience, both professionally and personally. The company offers a supportive work culture that encourages continuous learning and collaboration across regional teams. I’ve had the opportunity to work with diverse colleagues from Asia and Europe, which helped broaden my perspective and enhance my skills, especially in ITSM operations and stakeholder management.
The management team is approachable, and communication is generally transparent. There's also a strong emphasis on teamwork, process improvement, and customer satisfaction. Fujitsu provides flexibility when needed and values work-life balance—something I really appreciate.
The organization also invests in its people by offering training, certifications, and exposure to global projects. For anyone looking to build a career in IT services, especially in incident and problem management, Fujitsu is a great place to grow.
The challengesLike any large global organization, Fujitsu comes with its own set of challenges. Coordinating across multiple time zones and regions can sometimes lead to communication delays or differing priorities. In certain situations, decision-making processes may be slower due to the layered organizational structure. Additionally, resource limitations in some local teams can create extra workload pressure during peak periods.
However, these challenges have also helped me develop stronger problem-solving, communication, and time management skills. With the right mindset and support, they become valuable opportunities for personal and professional growth.
5.0
Assistant engineer production
Aug 2023I want to venture myself to work in your company and find more experience and contribute my experience while in the field of engineering and maintenance and I am grateful if fujitsu company hires me to work in this company. Thank you.
The good thingsa strong company in terms of the future
The challengeswant to know more extensive experience
4.0
IT operation
Jun 2023Classy Fujitsu effect
The good thingssalary and place nearby
The challengeschallenging jams and lots of outsiders
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