FWD Takaful Berhad
    (18 reviews)

    Company Profile

    Company overview

    Industry

    Insurance

    Specialities

    digital technology, insurance

    Company size

    101-1,000

    Primary location

    Level 21, Mercu 2, No 3 Jalan Bangsar, Kl Eco City, 59200 Kuala Lumpur, Malaysia.
    FWD Takaful Berhad (FWD Takaful) is a takaful provider in Malaysia offering a comprehensive range of family takaful products, including medical, critical illness protection, savings plans & investment-linked solutions. It is regulated by Bank Negara Malaysia under the Islamic Financial Services Act 2013. FWD Takaful is a subsidiary of FWD Malaysia Holdings Sdn Bhd (FWD Malaysia), which is part of FWD Group (1828.HK), a pan-Asian life and health insurer established in 2013, serving over 38 million customers across 10 of the world’s fastest-growing insurance markets, including BRI Life in Indonesia, and listed on the Hong Kong Stock Exchange Main Board (stock code 1828). More info: fwd.com.my

    Jobs at FWD Takaful Berhad

    Based on your search activity

    at FWD Takaful Berhad
    KL Eco City, Kuala Lumpur
    Manage of incoming and outgoing calls/ emails and walk-in
    Manage of incoming and outgoing calls/ emails and walk-in
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    10d ago
    10d ago

    Gallery photos

    Reviews overview

    3.718 ratings in total
    5
    4
    4
    7
    3
    5
    2
    1
    1
    1
    89%
    Rate salary as high or average
    72%
    Employees recommend this employer to friends

    What’s it like working at FWD Takaful Berhad?

    AI summary of recent reviews

    Employees at FWD Takaful Berhad appreciate the good benefits and perks, including medical insurance and other allowances. They also value the supportive colleagues and positive work environment that promotes employee wellbeing and growth. Additionally, reviewers note opportunities to handle reports to high-level management, indicating potential for career growth, and flexible working hours and hybrid work arrangements.

    However, there are some potential challenges, such as a high workload, particularly during closing weeks or for certain roles, which may require overtime. Maintaining a good work-life balance can be difficult due to expectations to work after office hours or on weekends. Some employees also mention that it can be difficult to secure a permanent job, with many contract staff having limited opportunities for conversion. As a relatively new company, FWD Takaful Berhad is still stabilising its overall structure, systems, and processes.

    Recent reviews

    3.0
    Deputy director
    Oct 2023
    Kuala LumpurLess than 1 year in the role, current employee
    Place for your to gain a lot of experience and knowledge
    The good thingsVery good benefit's & perk
    The challengesFast pace & consider a new established company. Still in the mid of stabilising the overall structure, system & processes.
    1.0
    Executive
    Jul 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    FWD TAKAFUL is a place for ppl who can manage stress.
    The good thingsBenefits are good. Manageable and acceptable.
    The challengesUnable to manage the stress and too much work. Leaders only priorities the work to be done. Not into staff mental or physical health. less chance for career development
    4.0
    Graduate Management Trainee
    Mar 2023
    Kuala LumpurLess than 1 year in the role, current employee
    Perform multiple UAT prior to product launch and provide support for adhoc requests.
    The good thingsWorklife balance, helpful colleagues and quite caring managers
    The challengesVery limited headcount and lots of contract staffs, high turnover rate for Junior/Entry level.
    Ratings for FWD Takaful Berhad are shared as-is from employees in line with our community guidelines
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