Employees at Goh Ban Huat value the hands-on experience and opportunity to work on projects from start to finish. The company promotes teamwork, allowing employees to lead teams and collaborate to meet deadlines. In this SME, employees feel they can contribute their ideas to enhance processes, and their work is recognised and rewarded by upper management.
However, there are some potential challenges. For new employees, particularly fresh graduates, the onboarding process can be challenging as things are new. At times, employees may need to take on additional responsibilities when colleagues leave, leading to a heavier workload. There can be a lack of established processes or standard operating procedures, which can be challenging. Additionally, upper management may override established processes without consulting relevant employees.