Gross Synergy
    (9 reviews)

    Company Profile

    Company overview

    Company size

    11-50

    Primary location

    No.19, Jalan Nirwana 35, Taman Nirwana, 68000 Ampang Selangor
    Gross Synergy is a leading provider of point of sales(POS)system solutions that add value for consumers, merchants and acquirers. Our products include Headquarter Inventory Management System, Customer Loyalty Program, Point of Sales, Warehouse Management System and software integration to many of retailing device such as barcode printer , price check terminal and hand held terminal.Headquartered in Malaysia, Gross Synergy maintains an installed base of more than 100 throughout the whole country since 1992. Together, these terminals and application conduct more than millions of transactions every year.OUR COMMITMENTTo equipped and prepare the local industry with systems that are able to penetrate the international level so as to be on par with the competitive global IT niche. strategic needs of the economy.To provide comprehensive and cost-effective solutions to meet the rising demands and strategic needs of the economy.To uphold the company's integrity by providing quality, state-of-art tools and servicesTotal commitment to Research and Development and to pursue new technologies and services to the fast, constant changing and emerging economy.OUR OBJECTIVESTo provide quality,comprehensive and effective solutions to our customersTo ensure our customers receive the best hardware and software support all the timeTo empower our employees with skills to perform and satisfy our customers to the fullestTo develope a dependable & functional business solution for the retail industry

    Jobs at Gross Synergy

    Based on your search activity

    at Gross Synergy Sdn Bhd
    Ampang, Selangor
    We are seeking a proactive and communicative Project Support Office to support the successful delivery of IT projects through effective coordination.
    We are seeking a proactive and communicative Project Support Office to support the successful delivery of IT projects through effective coordination.
    classification: Information & Communication TechnologyInformation & Communication Technology
    10d ago
    10d ago

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    Reviews overview

    4.89 ratings in total
    5
    7
    4
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    2
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    1
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    Rate salary as high or average
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    What’s it like working at Gross Synergy?

    AI summary of recent reviews

    Employees at Gross Synergy appreciate the positive working environment with supportive colleagues who are willing to guide and teach others. Management is praised for sharing knowledge and providing opportunities for growth. The company is seen as a great place to learn and gain experience, particularly regarding Point of Sales systems. The benefits offered are also rated highly.

    However, some potential challenges include a low retention rate among staff, certain roles involving repetitive troubleshooting tasks on a daily basis, and the need to handle challenging customer interactions, which can be stressful at times.

    Recent reviews

    4.0
    Senior Support Engineer
    Apr 2024
    Ampang SelangorLess than 1 year in the role, former employee
    Good Place to Work if looking for a job to provide stable income
    The good thingsWorking Environment here is very good, no toxic collegue If you face any problem in your works, most of the collegue will guide and teach you with patience Salary distributed on time every month Depend on where you live, traffic here is not bad and a lot of parking place Allowance for working on Public Holiday/Standby
    The challengesLow retention rate on staff Daily rountine troubleshooting for some of the customer issue may be too repetitive Pager allowance too low Management will help to fight for your right depend on which department you in
    5.0
    Head of department
    Apr 2023
    Kampung Pandan Kuala Lumpur
    Great & challenging on the product support
    The good thingsManagement willing to share & give opportunity to every potential staff
    The challengesCompany should build up more department to gain all the relating department staff product knowledge & put more efford on the inhouse product.
    5.0
    System Support Engineer
    Oct 2022
    Ampang Kuala LumpurLess than 1 year in the role, former employee
    Best place to learn POS system
    The good things- The best place to learn and get experience regarding Point of Sales system. - Good working environment because of the colleagues supporting each other, even the managers help too! - Benefits will be given as an 'A'.
    The challengesHandling customers because sometimes they have an attitude that will scold you for no reason. Still exciting as it can be one of the reason you can control and learn how to control your temper too.
    Ratings for Gross Synergy are shared as-is from employees in line with our community guidelines
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